The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 95 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Frontline Performance Group 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) and Performance Reporting & Offer Analytics.
Destsetters 表现出色 .
基于 HTR 上 95 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $400/mo | Contact sales |
| 经验证的评价 | 95 | 0 |
在分析了 95 条经验证的评价后,Frontline Performance Group 用户最看重其 追加销售跟踪与报告, 易用性和集成性, 绩效指标与目标设定,而 Destsetters 用户则强调 。点击任意主题查看评价者的反馈。
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人工数据跟踪
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各产品在不同物业规模、类型和区域的 追加销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 中型(25-74 间客房) ▾ | #9 16 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 29 条评价 | — |
| 超大型(200+ 间客房) ▾ | #5 19 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #9 19 条评价 | — |
| 豪华酒店 ▾ | #6 40 条评价 | — |
| 品牌/连锁酒店 ▾ | #5 46 条评价 | — |
| 长住酒店 | #13 1 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #4 25 条评价 | — |
| 欧洲 ▾ | #18 5 条评价 | — |
| 亚太 ▾ | #5 12 条评价 | — |
| 中东 ▾ | #3 14 条评价 | — |
Choosing between IN-Gauge by Frontline Performance Group and UPSELLING/HOTEL by Destsetters hinges on your hotel’s specific needs and priorities. Both platforms aim to maximize revenue through upselling, but their approaches and features differ significantly. IN-Gauge emphasizes frontline team performance, analytics, and integrated training, while UPSELLING/HOTEL centers on personalized guest offers and niche marketing strategies. Which one aligns with your hotel’s operational style and growth objectives?
While both solutions aim to enhance revenue, IN-Gauge boasts a robust track record supported by extensive reviews and recent data. UPSELLING/HOTEL, despite its niche focus, lacks reviews and market presence, making it a less proven option. Are you ready to explore which platform can truly elevate your upselling efforts?
IN-Gauge is designed to improve frontline upselling performance, combining real-time analytics, staff incentives, and digital training. It integrates with PMS systems and offers features like multi-channel delivery, offer templates, and detailed performance reporting. UPSELLING/HOTEL, on the other hand, promises personalized guest offers based on AI-driven guest data, focusing on niche marketing and service sales. The key difference is IN-Gauge’s emphasis on staff engagement and operational analytics versus UPSELLING/HOTEL’s tailored guest experience.
IN-Gauge’s strengths lie in its long-standing presence, proven track record, and extensive support network, while UPSELLING/HOTEL’s main appeal is its hyper-personalized offers and niche marketing approach. Is your hotel more focused on staff-driven revenue or guest-centric upsell tactics?
If your hotel needs a comprehensive platform to bolster staff performance, track real-time revenue, and improve upselling consistency, IN-Gauge is the better choice. It’s suited for hotels aiming to foster a motivated team, with features like leaderboards, automated performance reports, and integrated training modules. For properties seeking to create personalized, targeted guest offers across multiple services, UPSELLING/HOTEL may seem attractive, but the lack of reviews makes its effectiveness uncertain.
Your hotel with a focus on frontline upselling, staff motivation, and measurable analytics should go with IN-Gauge. Conversely, if your strategy is heavily reliant on niche marketing and personalized guest experiences without robust data support, UPSELLING/HOTEL might be worth exploring—though its unproven market presence is a concern.
IN-Gauge receives a high ease of use rating of 4.76/5 based on 92 reviews, with users praising its intuitive interface and straightforward onboarding process. Support staff are highly responsive, with a 4.9/5 support rating, and the platform’s onboarding process is rated 4.78/5, making staff adoption smoother. Reviewers highlight the platform’s user-friendly dashboards and training tools as key strengths, though some mention system anomalies like occasional report discrepancies.
In contrast, UPSELLING/HOTEL has no available reviews or user ratings, making it impossible to assess its usability. Without user feedback, the platform’s ease of adoption remains uncertain.
Edge: IN-Gauge.
IN-Gauge offers a rich suite of 17 features, including room upgrade merchandising, multi-channel delivery, offer templates, A/B testing, staff fulfillment visibility, and guest segmentation. These features enable comprehensive management of upselling campaigns and staff performance. UPSELLING/HOTEL provides AI-driven guest insights and personalized service recommendations but lacks detailed feature disclosures or comparisons.
Given its extensive feature set, IN-Gauge clearly provides a broader operational toolkit for hotel revenue growth. UPSELLING/HOTEL’s narrower focus on personalized offers makes it less versatile.
Edge: IN-Gauge.
IN-Gauge’s support scores are outstanding, with a 4.9/5 rating based on reviews from 92 users, many praising its responsive, personalized assistance. Comments highlight the FPG team’s ongoing engagement, including dedicated consultants who help optimize upselling performance. Recent reviews emphasize support as a key strength, with users feeling confident in their platform knowledge and troubleshooting.
UPSELLING/HOTEL has no reviews or support ratings available, leaving its customer service quality unverified. Without feedback, it’s risky to assume support will meet your hotel’s expectations.
Edge: IN-Gauge.
IN-Gauge integrates with three verified partners, including Oracle Hospitality, Shiji Group, and Stayntouch, enabling smoother data flow and operational cohesion. Its integrations cover major PMS and hotel management systems, which are critical for real-time performance tracking. UPSELLING/HOTEL offers no publicly available integrations or partner data, indicating limited or no system connectivity.
For hotels seeking a platform with proven integration capabilities, IN-Gauge’s verified partners are a significant advantage.
Edge: IN-Gauge.
IN-Gauge has a strong review history with 92 reviews, a recent 21 in the last six months, and an impressive 97% likelihood to recommend. Hoteliers from diverse segments, especially luxury and branded hotels, praise its impact on revenue and team motivation. Common praise includes its ease of use, detailed analytics, and excellent support.
UPSELLING/HOTEL has no reviews or ratings, so its user satisfaction remains unknown. Without recent feedback, it’s impossible to determine its perceived value or effectiveness.
Edge: IN-Gauge.
IN-Gauge’s pricing starts at a flat $400 per month, with no trial or implementation fees. Its transparent pricing model offers hotels a predictable cost structure, making ROI evaluation straightforward. UPSELLING/HOTEL does not publicly disclose pricing details, which suggests potential customization or premium positioning. This lack of clarity can complicate budgeting and decision-making.
For budget-conscious hotels seeking clear pricing, IN-Gauge offers transparency and simplicity.
Not ideal if:
Not ideal if:
IN-Gauge’s core advantage is its proven track record, extensive feature set, and high user satisfaction backed by recent reviews. It’s best suited for hotels that want to embed upselling into daily operations, foster team motivation, and track performance precisely.
Choose IN-Gauge if your hotel values comprehensive tools, reliable support, and proven results—especially if measurable revenue growth is your goal. Its focus on performance analytics and staff engagement makes it a resilient choice.
UPSELLING/HOTEL, despite its promising niche approach, remains unreviewed and untested on a broad scale. Its personalized offers and niche marketing might appeal to boutique hotels with specific needs but lack the proof of efficacy and support that hoteliers demand.
If your hotel prioritizes a tried-and-true platform with extensive support and proven ROI, IN-Gauge is the clear choice. For hotels that can afford to experiment and have highly specialized marketing strategies, UPSELLING/HOTEL could be worth a closer look—though its unproven status is a significant risk.
追加销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $400/mo | — |
根据 HTR 的产品数据库,IN-Gauge (by Frontline Performance Group) 和 UPSELLING/HOTEL 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| SOC 2 类型 2 认证(数据安全) | ||
| 优惠实验和 A/B 测试 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 多物业/连锁仪表盘 | ||
| 客房升级商品 | ||
| 报价模板库 |
显示主要差异。这两款产品之间还有 5 项功能存在差异。
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"What I like about FPG's solution are the many facilities, including the mobile app, the detailed figures and the professional communication from the FPG team. The on-site training..."
该目标暂无已发布的案例研究。
"FPG enabled a standardized upselling process, improved guest satisfaction, increased operational efficiency, user-friendly tool for Ambassadors, strong training and motivation."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
该软件追踪追加销售和生成指标的功能经常因有助于提升销售业绩而受到好评。虽然许多用户认为它很有帮助,但也有一些用户指出,报告功能需要增强自定义选项。
用户称赞该软件界面友好,方便员工操作并与现有酒店系统集成。它简化了团队目标跟踪和追加销售等流程,并通过结构完善的平台提供直接访问。
许多评论者都提到设定具体的团队和个人目标的好处。该软件的指标跟踪功能通常被认为是推动销售增长和提升责任感的关键因素。
酒店从业者提出异议的方面
尽管其具有全面的跟踪功能,但一些评论指出,自动数据更新偶尔会出现故障,导致团队不得不间歇性地手动跟踪追加销售指标。
独特功能
评分差异最大的方面
这取决于您的需求。IN-Gauge (by Frontline Performance Group) 和 UPSELLING/HOTEL 共享许多核心 Upselling Software 功能,但各有独特的能力。IN-Gauge (by Frontline Performance Group) 提供 3 个经验证的集成合作伙伴,而 UPSELLING/HOTEL 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。IN-Gauge (by Frontline Performance Group) 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
IN-Gauge (by Frontline Performance Group):否。UPSELLING/HOTEL:否。 两款产品目前均不提供免费版。大多数 Upselling Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Frontline Performance Group 的 HT Score 为 81,Destsetters 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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