The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 171 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
freetobook 表现出色 在 customer support and ROI 方面 ,拥有独特功能如 Revenue management module.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 171 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $200/mo | From $1,200/mo |
| 经验证的评价 | 137 | 34 |
在分析了 171 条经验证的评价后,freetobook 用户最看重其 易用性, 价格/性价比, 提升宾客体验,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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定制
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自助式住宿重点
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单人入住率与双人入住率的处理
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #28 26 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | #53 2 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | #25 1 条评价 | #22 2 条评价 |
按物业类型
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| 精品酒店 ▾ | #23 24 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #26 20 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #31 6 条评价 | #22 19 条评价 |
| 长住酒店 ▾ | #26 5 条评价 | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #28 6 条评价 | #33 4 条评价 |
| 欧洲 ▾ | #8 94 条评价 | #30 8 条评价 |
| 亚太 ▾ | #22 2 条评价 | #14 5 条评价 |
| 中东 ▾ | #14 2 条评价 | #5 14 条评价 |
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and revenue. Both freetobook and Shiji Group aim to streamline operations, but they serve different hotel types and come with distinct strengths. Your decision hinges on your property size, feature needs, budget, and regional presence.
freetobook, with its high user ratings and recent positive reviews, is a popular choice for small to medium independent hotels and B&Bs. Shiji Group, with more extensive features and integrations, targets larger hotels and hotel groups, offering a scalable solution. Which aligns better with your hotel’s current and future needs?
freetobook excels in simplicity and ease of use, making it ideal for small, independent properties like B&Bs or boutique hotels that want a straightforward, reliable PMS. Shiji Group, by contrast, offers a broad array of features, including advanced automation, guest profiles, and extensive integrations, better suited for larger or growing hotel groups.
Recent reviews show freetobook has a higher overall rating (87.22 vs. 75) and more recent feedback, with 27 reviews in the last six months versus Shiji’s zero. This suggests freetobook’s user experience and support are more actively validated today. Do you prioritize quick, proven usability or extensive, customizable features?
If your hotel is a small independent operation like a B&B, with a focus on direct bookings, ease of management, and value for money, go with freetobook. Its intuitive interface, channel management, booking engine, and reputation tools are tailored for properties that need simplicity and affordability.
For larger hotels, chains, or properties needing comprehensive automation, detailed guest data, and multi-property management, Shiji Group is the better fit. Its extensive feature set, including guest profiles, online check-in/out, and integrated CRS, makes it suitable for hotels that want a robust, scalable system.
freetobook scores a 4.91/5 for ease of use, with reviewers praising its user-friendly interface, quick onboarding, and minimal learning curve. Its simple layout and dedicated support make staff adoption straightforward, especially for small teams.
Shiji Group, with a slightly lower score of 4.63/5, is still highly rated for usability, benefiting from modern, intuitive interfaces and helpful training materials. However, its broader feature set can introduce complexity for new users unfamiliar with enterprise-level PMS.
Edge: freetobook.
freetobook offers 3 features exclusive to it: a channel manager, booking engine, and revenue management module—powerful tools for small hotels focused on direct bookings and revenue optimization.
Shiji Group, with 63 features only in its system, includes advanced guest profiles, multi-lingual support, task management, online check-in/out, integrated CRS, guest messaging, digital registration, and more—making it a comprehensive solution for large-scale operations.
For features, Shiji Group clearly leads. Edge: Shiji Group.
freetobook’s recent reviews give it a 4.91/5 for support, with multiple users highlighting its quick, knowledgeable assistance and dedicated onboarding. One reviewer called their support “second to none,” emphasizing personalized help.
Shiji Group’s support receives a solid 4.53/5, with users appreciating the professionalism and helpfulness, though some mention occasional slow response times during peak periods. Overall, freetobook’s more recent reviews indicate a slightly stronger support experience.
Edge: freetobook.
freetobook integrates with 4 verified partners, including Stripe, Pitchup.com, and a channel manager, focusing on essential connections for smaller properties. Shiji Group boasts 64 verified integrations, including Booking.com, SiteMinder, Revinate, IDeaS, and Oaky, covering a broad spectrum of PMS, POS, revenue management, and CRM tools.
If your hotel depends on extensive integrations, especially with global systems, Shiji Group’s partner network is more comprehensive. Edge: Shiji Group.
freetobook has a significantly higher overall rating (87.22 vs. 75) and more recent reviews, with 27 in the last six months. Hoteliers in small hotels, bed & breakfasts, and boutique properties rate freetobook highly, often citing its ease of use and value.
Shiji Group’s reviews, mostly from larger or enterprise hotels, are more mixed, with some mentioning issues like system speed and customization limitations. Given recent feedback, freetobook enjoys stronger user satisfaction. Edge: freetobook.
freetobook’s base price is $200, with no additional implementation or monthly fees, making it highly affordable for small operators. Shiji Group’s starting price is $1,200, significantly higher, reflecting its broader feature set and enterprise focus.
Pricing differences emphasize the target markets: freetobook is a budget-friendly solution for small properties; Shiji caters to larger hotels with more complex needs willing to invest more.
freetobook is a straightforward, highly-rated PMS designed for small to medium independent hotels, especially B&Bs and boutique properties. Its ease of use, affordability, and recent positive reviews make it a safe choice for properties that prioritize simplicity and direct booking growth.
Shiji Group offers a broad, feature-rich platform suited for larger hotel groups or properties with complex operational demands. Its extensive integrations, automation tools, and scalability appeal to enterprise-level hotels aiming for a unified technology ecosystem.
If you seek a straightforward, well-supported system with recent validation, freetobook is the clear pick. For hotels needing the capacity to grow into a comprehensive enterprise solution, Shiji Group provides the necessary tools, but at a higher price and complexity.
In conclusion, for most small to medium-sized independent hotels, especially those valuing ease of use and recent positive feedback, freetobook remains the stronger recommendation. Larger properties or hotel groups should consider Shiji Group for its extensive feature set and scalability.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $200/mo | From $1,200/mo |
根据 HTR 的产品数据库,freetobook 和 Shiji Daylight PMS 共享 35 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 54 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
该软件的易用性是其一大亮点,即使是技术水平不高的用户也能高效地管理房产。这种简洁性使业主和物业经理能够轻松驾驭系统,减少行政工作所需的时间,从而将更多... 该软件的易用性是其一大亮点,即使是技术水平不高的用户也能高效地管理房产。这种简洁性使业主和物业经理能够轻松驾驭系统,减少行政工作所需的时间,从而将更多精力集中在提升宾客服务上。
Freetobook 被认为性价比极高,以极具竞争力的价格提供先进的功能。与其他系统相比,用户普遍认可其经济实惠的价格,这对于希望在不投入大量资金的情况下维持专... Freetobook 被认为性价比极高,以极具竞争力的价格提供先进的功能。与其他系统相比,用户普遍认可其经济实惠的价格,这对于希望在不投入大量资金的情况下维持专业运营的小型住宿企业来说尤其具有吸引力。
Freetobook 通过 GuestAppy 系统等功能,帮助酒店提升宾客体验。该系统提供个性化的预订确认和定制选项。用户指出,这些新增功能显著提升了宾客满意度,并有助于... Freetobook 通过 GuestAppy 系统等功能,帮助酒店提升宾客体验。该系统提供个性化的预订确认和定制选项。用户指出,这些新增功能显著提升了宾客满意度,并有助于酒店提供更专业的服务。
酒店从业者提出异议的方面
尽管该系统因其灵活性而广受好评,但一些用户认为其在自定义选项方面仍有改进空间,尤其是在发票和预订汇总方面。增强的选项将使用户能够更好地根据具体的运营需... 尽管该系统因其灵活性而广受好评,但一些用户认为其在自定义选项方面仍有改进空间,尤其是在发票和预订汇总方面。增强的选项将使用户能够更好地根据具体的运营需求定制系统,从而提高整体满意度。
该系统主要面向酒店,一些评论者指出需要更多自助式住宿功能,这表明该领域有拓展空间。满足这一需求将使Freetobook对更多类型的住宿提供商更具吸引力。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。freetobook 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。freetobook 提供 4 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。freetobook 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
freetobook:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。freetobook 的 HT Score 为 87,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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