项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #62 1 条评价 | #5 224 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 238 条评价 |
| 大型(75-199 间客房) ▾ | #56 0 条评价 | #3 51 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 7 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #72 1 条评价 | #4 248 条评价 |
| 豪华酒店 ▾ | — | #3 246 条评价 |
| 品牌/连锁酒店 ▾ | #63 1 条评价 | #4 145 条评价 |
| 长住酒店 ▾ | #55 0 条评价 | #4 49 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #40 1 条评价 | #52 4 条评价 |
| 欧洲 ▾ | — | #2 384 条评价 |
| 亚太 ▾ | — | #5 117 条评价 |
| 中东 ▾ | — | #1 21 条评价 |
Choosing between Gearco - True Extended Stay and HotelTime PMS hinges on your hotel’s specific needs. Both serve as property management systems, but they target different hotel types, operational scales, and regional markets. Gearco's niche is long-term stays and standalone properties, while HotelTime offers a broader, more feature-rich platform suitable for various property types and larger operations.
Your team must decide whether you prioritize a specialized solution focused on extended stays or a comprehensive, scalable PMS with extensive integrations. Are you ready to explore which platform aligns best with your hotel’s goals?
Gearco is a niche product designed specifically for long-term stays, offering features like automated guest data population, electronic signature capture, and multi-property DNR checks. HotelTime, on the other hand, provides a broad suite of tools that cover reservations, POS, spa, and more, suitable for diverse hotel segments.
Gearco’s reviews are limited—only one recent review—indicating a lack of broad user feedback, but those reviews highlight its tailored, automation-heavy approach. HotelTime boasts 433 reviews with an overall high rating of 4.83/5 and recent activity, making its performance and user satisfaction more reliably proven.
Do you need a system for long-term stays or a versatile PMS with extensive features?
If your hotel specializes in extended stays or operates multiple long-term property units, Gearco is your best option. It offers automation for check-ins, electronic signatures, and multi-property DNR, all geared toward minimizing manual errors and maximizing efficiency for long-term guest management.
If you require a comprehensive platform that can handle reservations, guest communication, POS, spa, and extensive integrations across different hotel types, HotelTime is the clear choice. Its broader feature set and larger user base make it more adaptable for hotels seeking a full management solution.
For independent hotels focused on long-term stays, Gearco’s automation and niche focus are advantageous. For larger or mixed-property portfolios, HotelTime provides the flexibility and integration needed to streamline operations.
Gearco’s user interface has been described as straightforward and easy to teach, with a perfect 5/5 ease of use rating from the single review. Its onboarding process is quick, and staff can be trained efficiently, making it suitable for small teams or properties with limited tech support.
HotelTime also scores high on ease of use at 4.66/5, with many reviewers noting its intuitive interface and quick learning curve. Its extensive modules may require initial setup time, but once familiar, staff find it manageable.
Edge: Gearco.
HotelTime has a distinct advantage with 34 features exclusive to its platform, including guest CRM, multi-currency, multi-lingual support, mobile app, online check-in, and extensive automation tools. It also offers integrated ID & passport scanning, PCI compliance, and native email marketing—features that Gearco does not provide.
Gearco’s feature set is more limited but highly specialized for long-term stays, such as automated rate calculations, stay tax management, and multi-property DNR controls. However, it lacks the broader operational modules found in HotelTime.
Edge: HotelTime.
Gearco’s support is rated 4/5, with review quotes mentioning solid support and straightforward training. However, with only one recent review, it’s difficult to gauge current support consistency.
HotelTime’s customer support is rated at 4.73/5, with multiple reviews praising their responsiveness, onboarding, and ongoing assistance. Clients frequently highlight how support helps them maximize platform value, especially given its extensive modules.
Edge: HotelTime.
HotelTime boasts 58 verified integrations, including popular partners like STAAH, Booking Engine, AeroGuest, and third-party revenue and channel management tools. It offers a wide ecosystem, facilitating seamless data flow across multiple hotel operations.
Gearco has only five verified partners, with notable integrations like SiteMinder and Sojern, but it lacks the breadth of HotelTime’s connectivity. For hotels relying on extensive third-party tools, HotelTime’s ecosystem is clearly more advantageous.
Edge: HotelTime.
HotelTime’s overall rating of 4.83/5 is supported by 433 reviews, mostly from hotels of various sizes and segments. Recent reviews praise its flexibility, automation, and support, with many properties rating it 4.8+.
Gearco, with only one review, cannot be reliably compared on rating. That review is highly positive, but the limited feedback makes it difficult to draw broader conclusions.
Therefore, HotelTime’s ratings are more robust and recent, making it the more trusted option.
Edge: HotelTime.
Gearco does not list specific pricing, which suggests a bespoke quote or a more opaque model. HotelTime charges a base fee of $600, with no mention of additional monthly per-room costs or implementation fees, indicating a straightforward pricing structure.
Given the limited pricing transparency for Gearco, HotelTime’s fixed rate provides clarity, but the actual value depends on your property’s needs and scale.
Not ideal if:
Not ideal if:
The core difference is that Gearco is a specialized PMS built for long-term stays, emphasizing automation and error reduction for extended stay management. HotelTime, by contrast, offers a full-featured, scalable platform with extensive integrations, suited for diverse hotel segments and larger portfolios.
If your hotel is a standalone, long-term stay property, Gearco’s targeted automation can save time and reduce errors. For hotels that need a broad, flexible system capable of managing multiple operational areas, HotelTime's extensive features and integrations make it the smarter choice.
Choose Gearco if your focus is on maximizing efficiency for extended stays with minimal complexity. Opt for HotelTime if you want a versatile PMS that can grow with your property and support multiple functions.
This comparison should help you determine which system aligns best with your hotel’s operational goals, guest needs, and growth plans. Both platforms have their strengths, but your decision should hinge on your specific hotel segment, regional requirements, and desired feature set.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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▾
管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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▾
用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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▾
前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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▾
宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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▾
付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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▾
预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
酒店经营者喜爱的方面
评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗... 评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗或繁琐的编辑流程可能会拖慢员工速度,使培训或高峰期操作变得比必要的更困难。
用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常... 用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常运营中更易依赖,尤其是在前台或财务工作中酒店需要快速答复时。
评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理... 评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理入住率的工具,从而减少错误并加快前台工作流程。
酒店经营者提出异议的方面
许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、... 许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、押金、货币处理和会计对账方面存在一些摩擦,表明这是一个价值很高但流程复杂的环节。
一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,... 一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,以便员工能更快地为回头客提供服务,而无需创建重复记录或进行额外的手动清理。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Gearco - True Extended Stay 和 HotelTime PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Gearco - True Extended Stay 提供 5 个经验证的集成合作伙伴,而 HotelTime PMS 提供 60 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Gearco - True Extended Stay 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Gearco - True Extended Stay:否。HotelTime PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Gearco 的 HT Score 为 0,HOTELTIME 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐