OPERATIONS

How Nezvalova Archa Designed a Fully Automated Smart Hotel Built on HotelTime

Verified case study Hotel Tech Report has reached out to hoteliers at Nezvalova Archa to verify this case study.
Thanks to the HotelTime Solutions systems and a wide range of integration options that HotelTime offers, a fully automated smart hotel could have been built in Olomouc.
Why it matters: Using HotelTime PMS and Vento POS systems allowed Nezvalova Archa to be a fully automated smart hotel that corresponds with current accommodation trends. Guests coming to this hotel do not need anyone from personnel from the beginning to the end of a stay, they can arrange everything themselves only with the help of a mobile phone.
  • Main benefits of HotelTime Solutions: Enables fully automated operation; Enables the hotel to run a self-service restaurant; Significantly reduces staff costs; Reduces costs for IT administration

Top 3 Core Objectives: It was important for the team of Nezvalova Archa to work with a system that will support their plan to build a fully automated smart hotel.
  • Automation of processes: The management wanted a type of the operation that would work smoothly and automatically with minimum staff needed.

  • Smart restaurant solution: Although being a smart hotel with minimum staff, Nezvalova Archa also wanted to offer restaurant services.

  • Autonomous guests: In Nezvalova Archa the goal was to create a hotel where guests would be independent and able to enjoy the services without the need to contact the staff.

HOTELTIME

Fully featured cloud-based PMS system with more than 600 customers in 20 countries world-wide.

Innovators Mentioned

Nezvalova Archa
HOTELTIME
Daniel Šram
Hotel Tech Report reached out to Daniel Šram who verified this case study.

Operational Manager, Nezvalova Archa

Nezvalova Archa

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right one."

Daniel Šram

Operational Manager, Nezvalova Archa

👍 Operational Manager, Nezvalova Archa Daniel Šram said that HotelTime has the right systems for a self-service hotel.:
  • "In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right one."

⚖️ The selection process: During their research process, Daniel Šram evaluated HOTELTIME's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that HOTELTIME was the best fit solution:
  • Operational Manager, Nezvalova Archa Daniel Šram said, about their decision: "HotelTime systems function well, are intuitive, offer perfect reporting and you are also in contact with a friendly and nice team. We never felt like we bother them."

📈 The results: Overall, guests operate fully independently, and the smart hotel completely automatically. Guests can arrange everything themselves only with the help of their mobile phone. Hotel also offers self-service kitchen where guests have the opportunity to buy food and also cook.
  • Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.

  • If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there

  • Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

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