The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 549 条经验证的评价后,Hores 用户最看重其 ,而 HOTELTIME 用户则强调 user interface and learning curve, 技术支援, reporting and analytics。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
User Interface and Learning Curve
▾
|
|
|
+
技术支援
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
System Stability and Updates
▾
|
|
| 缺点 | |
|
−
Customization Options
▾
|
|
|
−
Automation Features
▾
|
|
|
−
移动优化
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #5 219 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 238 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 46 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 7 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #5 239 条评价 |
| 豪华酒店 ▾ | — | #3 241 条评价 |
| 品牌/连锁酒店 ▾ | — | #4 143 条评价 |
| 长住酒店 ▾ | — | #4 49 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #52 4 条评价 |
| 欧洲 ▾ | — | #2 384 条评价 |
| 亚太 ▾ | — | #5 111 条评价 |
| 中东 ▾ | — | #1 21 条评价 |
Choosing between HoresPlus by Hores and HotelTime PMS by HOTELTIME hinges on your hotel’s specific needs, budget, and operational priorities. Both platforms aim to streamline hotel management, but they differ considerably in scale, features, and user feedback. Your team must assess whether a less established, feature-rich system or a more extensive, widely adopted solution aligns better with your current and future requirements.
HoresPlus is a smaller, niche system with a focus on core hotel operations, whereas HotelTime PMS boasts a larger user base, more recent reviews, and a broader feature set. The decision ultimately rests on whether your hotel values extensive integrations and proven stability or specialized capabilities and a more tailored approach.
HoresPlus and HotelTime PMS both serve to simplify daily hotel operations, from reservations to billing. HoresPlus offers a more centralized platform with fewer features but emphasizes automation and guest communication tools. In contrast, HotelTime PMS provides a scalable, cloud-based solution with an extensive feature list, including POS integration, spa modules, and guest profiles.
HoresPlus’s review count is nonexistent, indicating limited recent user feedback, while HotelTime has 433 reviews with a high 4.83/5 rating and recent positive feedback, making it more reliable for decision-making. Given the recent reviews and high satisfaction score, HotelTime’s platform is generally viewed as more stable and trusted among hoteliers.
If your hotel is small, with a tight budget and limited need for integrations beyond fundamental reservation and communication features, HoresPlus might be appealing. Its simplicity can help streamline operations without overwhelming staff.
However, if your hotel requires a flexible, scalable system with advanced reporting, third-party integrations, and features like POS, spa management, and guest profiles, HotelTime PMS is the better fit. Its extensive integration network and proven track record across various property types make it a more future-proof choice.
HotelTime PMS enjoys a high user-friendliness rating of 4.66/5, with many users praising its intuitive interface and straightforward onboarding process. Reviews highlight that staff can learn the system quickly, which reduces training time and accelerates adoption.
HoresPlus, with no recent reviews or ratings, offers no clear data on usability. Given the comprehensive nature of HotelTime’s platform and its positive feedback, it’s safe to say HotelTime has the edge in ease of use, especially for teams new to PMS.
HotelTime PMS features 44 core functionalities, with additional modules like EPoS, guest CRM, automated night audit, and spa & wellness, absent in HoresPlus. HoresPlus offers five features exclusive to it, notably guest SMS messaging, guest app, automated assignments, shift planning, and guest messaging.
While HoresPlus provides some unique tools, HotelTime’s broader feature set and more recent updates give it a clear advantage. Its extensive integrations and modules make it more adaptable for diverse hotel operations. Edge: HotelTime PMS.
HotelTime PMS boasts a 4.73/5 support rating based on recent reviews, with many users describing their support team as responsive and knowledgeable. Support staff assist with onboarding, troubleshooting, and system customization, which many hotelers find essential for smooth operation.
There are no recent reviews for HoresPlus, making it impossible to assess its support quality. Given HotelTime’s consistently high support ratings and positive user quotes, it has the edge for customer support.
HotelTime PMS integrates with 58 verified partners, including major channel managers, POS systems, and revenue management tools, with 6 shared integrations with HoresPlus. HoresPlus has 7 verified partners, focusing on core hotel functions, with notable exclusives like Bookassist.
HotelTime’s broad and recent integration network gives it a significant advantage, especially for properties seeking extensive third-party connectivity. Edge: HotelTime PMS.
HotelTime reviews indicate a 93% likelihood to recommend, with a recent review count of 27 and an average rating of 4.83/5. Users across various hotel segments praise its ease of use, support, and feature richness, citing specific benefits like real-time management and automation.
HoresPlus’s lack of recent reviews and ratings implies lower confidence in its current performance. Based on recent, high-rated feedback, HotelTime is clearly the preferred choice among hoteliers for overall satisfaction. Edge: HotelTime PMS.
HoresPlus does not publicly list pricing or offer a free trial, suggesting a custom quote or less transparent pricing structure. HotelTime charges a base price of $600 per month with no free tier or trial, indicating a predictable subscription model.
While HoresPlus’s pricing remains unclear, HotelTime’s transparent fee allows for straightforward budgeting. For budget-conscious hotels, the clarity of HotelTime’s pricing is an advantage.
HoresPlus suits properties prioritizing core operations over extensive third-party integrations or scalability. It’s best for hotels with a limited tech stack and straightforward operational needs.
HotelTime is suited for hotels looking for a comprehensive, flexible platform capable of managing multiple services and properties. Its broad feature set and high scalability make it a versatile choice for diverse hotel types.
HotelTime PMS stands out with a significantly larger user base, more recent reviews, and a high overall rating, making it a more reliable and trusted option. Its extensive features, integrations, and cloud architecture cater well to hotels seeking growth and operational efficiency.
HoresPlus offers a simplified, focused system that might suit smaller properties with limited operational complexity. However, its lack of recent feedback and narrower feature set limit its appeal for hotels aiming for more advanced management.
If your hotel needs a scalable, feature-rich PMS with proven support and broad integrations, HotelTime PMS is the clear choice. Conversely, for small properties prioritizing core functionalities and simplicity, HoresPlus could still be worth exploring.
This comprehensive comparison aims to guide your team in making an informed decision—prioritizing recent experiences, support quality, and feature breadth. With HotelTime PMS’s larger review base and higher current ratings, it stands out as the more dependable, adaptable platform for most hotels today.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独特功能
评分差异最大的方面
这取决于您的需求。HoresPlus 和 HotelTime PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HoresPlus 提供 7 个经验证的集成合作伙伴,而 HotelTime PMS 提供 58 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HoresPlus:否。HotelTime PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hores 的 HT Score 为 0,HOTELTIME 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问