The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Hotelgest |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | — | #49 3 条评价 |
按物业类型
| 细分市场 | Hotelgest |
|
|---|---|---|
| 精品酒店 ▾ | — | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | — | #49 2 条评价 |
| 长住酒店 | — | #37 2 条评价 |
按区域
| 细分市场 | Hotelgest |
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #14 39 条评价 |
Choosing between Hotelgest by Hotelgest and Redforts by Redforts hinges on your hotel’s specific operational needs and your team’s technology preferences. Both products aim to streamline hotel management; however, their core capabilities and market presence differ significantly. Hotelgest offers limited current user feedback and no recent reviews, making it difficult to gauge its practical effectiveness. Conversely, Redforts boasts a substantial review base, recent positive feedback, and a comprehensive feature set. Given this, the decision largely depends on your hotel’s size, sophistication needs, and budget.
Hotelgest’s lack of recent reviews and zero in the review ratings indicate it might be outdated or under-supported, making it a risky choice for today’s hotel management. Redforts, with a recent review count of 40, high customer support ratings, and a 95% likelihood to recommend, demonstrates a more active and satisfied user base. Will your team prioritize proven usability and ongoing support? Or are you considering an untested platform?
Hotelgest and Redforts are both designed to improve hotel operations, but they diverge sharply in their market presence and feature offerings. Hotelgest currently has no recent reviews, zero verified integrations, and a scant online footprint, implying limited development activity or support. In contrast, Redforts has 40 reviews, a 4.53/5 customer support rating, and active international presence across North America, Europe, Africa, and the Middle East.
If your hotel requires a modern, well-supported system with extensive functionalities, Redforts clearly outperforms Hotelgest. Do you need a robust platform with active user feedback, or are you comfortable with an unverified and potentially obsolete system? Given the recent reviews and high recommendation rate, Redforts is the more reliable choice to meet current hotel management demands.
If your hotel needs a comprehensive, all-in-one management solution, go with Redforts. Its suite of 46 features—including a booking engine, channel manager, revenue management, online check-in, and integrated payment systems—addresses the typical needs of hotels, hostels, and apartments. Hotelgest, on the other hand, offers no verified features or integrations, making it less suitable for hotels seeking a modern digital management environment.
For hotels prioritizing ease of use, automation, and active support, Redforts offers proven performance backed by recent reviews and high satisfaction scores. If your team values a platform with extensive automation and a broad feature set, Redforts should be your choice. Hotelgest’s limited data makes it unsuitable for hotels aiming for current operational efficiency.
Redforts scores a high 4.68/5 for ease of use, supported by recent positive reviews praising its intuitive interface and simple onboarding process. Users emphasize how quickly staff adapt to its system, reducing training time and errors. Hotelgest, with a 0/5 rating, provides no recent usability data and has no verified reviews, suggesting uncertainty about its current user-friendliness.
Given the recent user feedback, Edge: Redforts. Its well-rated interface and customer support make it a safer bet for hotels seeking minimal disruption during migration and daily operations.
Redforts offers 46 features, including multi-currency support, guest CRM, digital registration, automated reminders, online check-in, housekeping modules, real-time reporting, and PCI/GDPR compliance. Hotelgest provides no verified features, and its offering remains unconfirmed in recent updates. The broad feature set in Redforts means it can handle complex operational needs, from revenue management to guest communication.
If your hotel needs advanced automation, integrated communication, and revenue optimization tools, Redforts has a clear advantage. Edge: Redforts. Its extensive and verified features outmatch Hotelgest’s unverified and unremarkable offering.
Redforts scores a 4.53/5 in customer support, with reviews highlighting quick responses, friendly service, and ongoing innovation. Users appreciate consistent support, which fosters confidence in daily management and troubleshooting. Hotelgest, with no recent reviews or ratings, provides no current support data, making it impossible to assess its responsiveness or quality.
Given the recent positive feedback, edge: Redforts. If reliable support is critical for your hotel’s smooth operation, Redforts is the safer choice.
Redforts offers two verified integrations—Mr Winston and WuBook—enhancing its connectivity. Hotelgest, however, has no verified integration partners, limiting its ability to connect with other essential hotel systems. The extensive integration options in Redforts facilitate seamless operations, from booking channels to POS systems.
If your hotel depends on a broad ecosystem of connected platforms, edge: Redforts. Its proven integrations help avoid operational bottlenecks.
Redforts enjoys a 9.5/10 NPS score based on 40 recent reviews, with 95% of hoteliers willing to recommend it. The reviews highlight its ease of use, automation, and excellent support across diverse property types, from boutique hotels to hostels. Hotelgest, with zero reviews, lacks recent feedback, and its overall rating of 0/5 indicates no current user satisfaction or validation.
For a hotelier prioritizing proven user satisfaction and positive recent feedback, edge: Redforts.
Hotelgest’s pricing details are unavailable, suggesting it might not operate on a transparent or current pricing model. Redforts charges a $500 monthly base fee, with no additional implementation or setup costs. The transparent pricing and active development support make Redforts more predictable for budgeting.
If you need clarity on costs and ongoing value, edge: Redforts.
Not ideal if your hotel seeks a modern, supported, and feature-rich management platform, especially for mid-sized or larger properties.
Not ideal if your hotel is very small, with minimal operational complexity, or if you are seeking a free or very low-cost solution.
Redforts stands out due to its active user base, recent positive reviews, and extensive feature set. Its high customer support rating and proven integrations make it a reliable choice for hotels looking to modernize and automate operations. Hotelgest, with no recent validation or reviews, appears outdated and unsupported, making it a risky option for current hotel management needs.
If your hotel requires a comprehensive, supported, and proven PMS platform, Redforts is the clear choice. Hotelgest might have been relevant in the past but currently offers little assurance for hotels seeking growth or operational efficiency. For modern hotel management, Redforts delivers the confidence and functionality your team needs.
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。Hotelgest 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hotelgest 提供 0 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Hotelgest:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hotelgest 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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