The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 348 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Hotelogix 表现出色 在 24/7 support network 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Housekeeping Mobile App.
myCloud Hospitality PMS 表现出色 在 支持团队 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Employee Messaging and Lobby Kiosk.
基于 HTR 上 348 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $900/mo |
| 经验证的评价 | 244 | 104 |
在分析了 348 条经验证的评价后,Hotelogix 用户最看重其 24/7 support network, reporting and analytics, 用户界面设计,而 myCloud Hospitality PMS 用户则强调 支持团队, 用户友好性, 与 ota 集成。点击任意主题查看评价者的反馈。
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24/7 Support Network
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支持团队
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Reporting and Analytics
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用户友好性
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用户界面设计
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与 OTA 集成
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前台运营
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详细报告
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Potential Improvements
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移动应用程序
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POS集成问题
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系统缓慢
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房间分配灵活性
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #9 130 条评价 | #14 67 条评价 |
| 中型(25-74 间客房) ▾ | #12 66 条评价 | #19 29 条评价 |
| 大型(75-199 间客房) ▾ | #9 14 条评价 | #27 3 条评价 |
| 超大型(200+ 间客房) | #16 3 条评价 | #34 1 条评价 |
按物业类型
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| 精品酒店 ▾ | #10 104 条评价 | #16 48 条评价 |
| 豪华酒店 ▾ | #8 95 条评价 | #14 49 条评价 |
| 品牌/连锁酒店 ▾ | #11 45 条评价 | #12 35 条评价 |
| 长住酒店 ▾ | #12 20 条评价 | #36 2 条评价 |
按区域
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| 北美 ▾ | #19 24 条评价 | #41 1 条评价 |
| 欧洲 ▾ | #28 12 条评价 | #50 0 条评价 |
| 亚太 ▾ | #4 144 条评价 | #7 93 条评价 |
| 中东 ▾ | #6 13 条评价 | #19 1 条评价 |
Choosing a property management system (PMS) is crucial for your hotel's operational efficiency and guest experience. Both Hotelogix and myCloud Hospitality PMS aim to streamline your processes, but they differ significantly in scale, features, and user feedback. Hotelogix offers a more established platform with a broader global presence and a higher number of recent reviews, indicating more extensive user validation. Meanwhile, myCloud is newer but demonstrates strong performance, especially in customer support and ease of use, with fewer recent reviews.
Are you looking for a system with proven global deployment and extensive integrations or a solution that emphasizes simplicity and innovative features? Your choice ultimately hinges on your hotel’s size, complexity, and specific operational needs.
Hotelogix and myCloud both serve the property management space, aiming to automate reservations, front-desk, housekeeping, and revenue management. Hotelogix excels with its comprehensive feature set, including a full suite of modules like housekeeping mobile app, shift planning, and spa & wellness management, which are absent in myCloud.
In contrast, myCloud focuses on ease of use and quick onboarding, offering features like contactless check-in, mobile keys, and digital menus—more aligned with modern guest expectations. However, Hotelogix’s extensive feature count (52 shared features plus 3 unique to Hotelogix) and broader global presence (covering 49 countries versus myCloud’s 8) make it more suitable for hotels seeking a robust, all-in-one solution.
Do you prefer a highly customizable, scalable platform or a simpler, innovative system designed for quick deployment and guest-centric features?
If your hotel needs a full-stack system with deep operational capabilities and international reach, Hotelogix is the clear choice. Its higher overall rating (4.8/5 vs 4.81/5, but more recent reviews favor Hotelogix) and more extensive review count (204 vs 95) reflect broader user confidence and proven reliability.
On the other hand, if your hotel prioritizes user-friendliness, rapid setup, and features like digital payments and contactless check-in, myCloud might be more appealing. It’s ideal for smaller to medium hotels that want a straightforward, cloud-based PMS with strong guest experience features.
For large, multi-property hotels or chains aiming for advanced management tools and integrations, Hotelogix outperforms. Smaller hotels or independent properties valuing simplicity and guest-centric tech should lean toward myCloud.
Hotelogix’s user interface is rated 4.73/5, with many users describing it as highly intuitive, especially for multi-property management. Its onboarding process is rated 4.69/5, with positive feedback on its support team’s responsiveness. However, some users find certain reports not customizable enough and note occasional issues with mobile app responsiveness.
myCloud Hospitality PMS slightly edges out in ease of use, holding a 4.79/5 UI rating and a 4.49/5 onboarding score. Users highlight its simple interface, quick setup, and straightforward operation, making staff adoption smoother. The absence of a mobile app is a common critique, but overall, it’s praised for its clarity and speed.
Edge: myCloud Hospitality PMS.
Hotelogix offers 52 shared features and three exclusive modules such as a Housekeeping Mobile App, Shift Planning, and Spa & Wellness. These features cater to larger hotels or properties with more complex needs, providing tools for operations, staff management, and guest services.
myCloud has 7 unique features like multilingual support, gift vouchers, automated reminders, and mobile notes, focusing on guest engagement and operational automation. While it has fewer total features (only 52 shared), its advanced features like mobile keys and contactless check-in are particularly appealing for modern, tech-savvy hotels.
Edge: Hotelogix, given its broader and more detailed feature set.
Hotelogix maintains a 4.77/5 customer support rating, with reviews praising its prompt, professional, and helpful service. Users frequently mention the support team’s responsiveness, often citing quick resolutions to issues, even during implementation.
myCloud Hospitality PMS edges slightly ahead with a 4.83/5 rating, and users highlight their satisfaction with support responsiveness and the availability of the team. Many reviews mention that myCloud’s team is always willing to help promptly, making it easier for hoteliers to adopt and troubleshoot.
Edge: myCloud Hospitality PMS.
Hotelogix integrates with 25 verified partners, including major channels like Vertical Booking, SiteMinder, and Cendyn. Its integrations cover global and regional partners, giving your hotel flexibility in distribution and revenue management.
myCloud Hospitality PMS offers 29 verified integrations, including popular systems like Sage, Revinate, and RevPar Guru. It supports a wide range of third-party solutions, especially in payment processing, CRM, and booking engines.
While myCloud has more verified partners, the shared integrations include key global players. The choice depends on which specific third-party tools your hotel already uses or plans to adopt.
Edge: myCloud Hospitality PMS.
Hotelogix’s recent reviews show a high overall satisfaction rate, with a 97% likelihood to recommend and a 4.8/5 rating based on 204 reviews. Independent and boutique hotels particularly rate it highly, with some giving perfect scores and praising its robustness and ease of use.
myCloud Hospitality PMS holds a 4.81/5 rating from 95 reviews, with a 90% recommendation rate. Smaller hotels and chains appreciate its simplicity, support, and innovative features, though it has fewer recent reviews.
Given the higher review count and more recent feedback, Hotelogix is the more trusted and rated product among hoteliers.
Edge: Hotelogix.
Hotelogix does not publicly list specific prices or a free trial, emphasizing a tailored quote based on hotel size and needs. Its pricing structure is typically monthly or annual, depending on the package selected, with no implementation fees.
myCloud Hospitality PMS charges a flat fee of $900 per month, with no mention of setup or implementation costs. As a subscription-based SaaS, its pricing aligns with small and medium-sized hotels seeking predictable expenses.
Both systems are priced for different hotel types and needs. Hotelogix's lack of publicly available pricing suggests a more customized approach, while myCloud offers a straightforward flat fee.
Not ideal if your hotel is small, with basic needs, or prefers a simple, out-of-the-box solution.
Not ideal if your hotel requires an extensive array of modules, complex operational tools, or a broad global reach.
Hotelogix offers a full-featured, globally proven platform suited for larger hotels and chains seeking extensive control and integration. Its higher review volume and recent positive feedback reinforce its reliability for complex properties.
myCloud Hospitality PMS excels in ease of use, support, and innovative features like contactless check-in, making it ideal for smaller hotels, boutique properties, or those looking for a quick, guest-centric setup. Its newer presence and focus on user experience position it as a compelling choice for modern, tech-savvy hotels.
If your hotel needs depth, scale, and proven global deployment, Hotelogix is the clear winner. For simplicity, modern guest features, and responsive support, myCloud offers a strong alternative. Your decision should depend on your property size, operational complexity, and strategic priorities.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $900/mo |
根据 HTR 的产品数据库,Hotelogix 和 myCloud Hospitality PMS 共享 52 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| SOC2 投诉 | ||
| 员工信息 | ||
| 多种语言 | ||
| 大堂售货亭 | ||
| 家政移动应用程序 | ||
| 水疗和健康模块 | ||
| 礼品券和预付体验 | ||
| 自动提醒 | ||
| 轮班计划 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor, and overall reservation costs. We no longer have to worry if every s..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operatio... The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operational continuity.
Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotel... Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotels with revenue forecasting and strategic planning.
虽然该界面因其易用性而普遍受到好评,但一些评论建议在设计上进行改进,以提供更流畅的用户体验。
酒店从业者提出异议的方面
Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced edi... Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced editing feature.
部分用户在使用 POS 系统时遇到同步问题,但这些问题通常可以通过技术支持快速解决。
排名更高的方面
独特功能
酒店从业者喜爱的方面
虽然这不是一个独特的功能,但出色的客户支持是一个反复出现的主题。用户一致称赞支持团队的响应能力和乐于助人,强调他们在迅速解决问题方面发挥的作用。
酒店经营者一致称赞 mycloud PMS 直观且用户友好的界面。这种易用性有助于快速培训员工并顺利开展日常运营,即使没有丰富技术知识的员工也能轻松使用。
用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增... 用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增加了收入机会。
酒店从业者提出异议的方面
一些评论指出,缺乏移动应用程序是一个重大缺陷。用户表示需要一款移动应用程序来随时随地管理操作,他们认为这将进一步提高系统的灵活性和可用性。
有些用户报告称,mycloud PMS 偶尔会变慢,通常将其归因于互联网连接问题。虽然基于云的特性是有益的,但这也意味着系统的性能可能会受到网络速度的影响。
排名更高的方面
独特功能
这取决于您的需求。Hotelogix 和 myCloud Hospitality PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hotelogix 提供 25 个经验证的集成合作伙伴,而 myCloud Hospitality PMS 提供 29 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。myCloud Hospitality PMS 在易用性方面领先,评分为 4.8/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Hotelogix:否。myCloud Hospitality PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hotelogix 的 HT Score 为 84,myCloud Hospitality PMS 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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