The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 278 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Hotelogix 表现出色 在 onboarding 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 278 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 244 | 34 |
在分析了 278 条经验证的评价后,Hotelogix 用户最看重其 24/7 support network, reporting and analytics, 用户界面设计,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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24/7 Support Network
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Reporting and Analytics
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支持团队
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用户界面设计
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执行
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前台运营
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培训材料
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Potential Improvements
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报告和分析
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POS集成问题
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系统速度
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房间分配灵活性
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集成能力
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #9 130 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | #12 66 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #9 14 条评价 | #11 13 条评价 |
| 超大型(200+ 间客房) | #16 3 条评价 | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #10 104 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #8 95 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #11 45 条评价 | #22 19 条评价 |
| 长住酒店 ▾ | #12 20 条评价 | #45 2 条评价 |
按区域
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| 北美 ▾ | #19 24 条评价 | #33 4 条评价 |
| 欧洲 ▾ | #28 12 条评价 | #30 8 条评价 |
| 亚太 ▾ | #4 144 条评价 | #14 5 条评价 |
| 中东 ▾ | #6 13 条评价 | #5 14 条评价 |
As you evaluate property management systems (PMS), Hotelogix and Shiji Daylight PMS are two prominent options. Both aim to streamline operations, improve guest experiences, and boost revenue—yet they approach these goals differently. Hotelogix is renowned for its extensive feature set and strong global presence, while Shiji offers a modern, cloud-native design focused on scalability and personalization. Which system aligns best with your hotel's needs?
Are you prioritizing comprehensive functionality and recent positive reviews? Or are you leaning toward a flexible, scalable platform with a focus on automation? Let's explore how these systems compare across core areas.
Hotelogix holds a higher overall rating of 4.8/5 based on 204 reviews, with recent feedback confirming its status as a trusted, well-established PMS. It covers a broad spectrum of features, including channel management, revenue optimization, and guest CRM, making it suitable for a wide range of hotel types globally.
Shiji, with fewer reviews (32) and a lower rating of 0/5 in overall rating, has not amassed as much recent customer feedback. Its strengths lie in its modern, cloud-native architecture and automation capabilities, but the limited recent reviews reduce confidence in its current performance. Do you want a system with proven, current user satisfaction or one still gaining momentum?
Hotelogix’s recent reviews highlight its ease of use, strong support, and comprehensive integrations, making it the more reliable choice today. Conversely, Shiji’s reviews emphasize its user-friendliness and customization potential but lack recent validation. Which attributes matter most to your hotel’s operation?
If your hotel requires a full-stack PMS with proven stability, extensive integrations, and a robust global presence, Hotelogix is the better fit. It is ideal for small to medium-sized hotels seeking a user-friendly, reliable platform with strong support and a comprehensive feature set.
If your hotel needs a flexible, scalable, cloud-native PMS that emphasizes automation, guest personalization via a Single Guest Profile, and future-proof technology, Shiji could be the right choice—provided your team can handle its current limitations and less extensive recent feedback. Is your focus on proven stability or on cutting-edge automation?
For hoteliers wanting a system that’s well-established, with high customer satisfaction and a broad feature collection, Hotelogix takes the lead. For those eager to implement a modern, scalable solution with advanced automation features, Shiji is worth considering despite the limited recent reviews.
Hotelogix scores a 4.73/5 on ease of use based on user feedback and recent reviews, which praise its intuitive interface, simple onboarding process, and user-friendly design. Customers often mention how quickly staff adapt to Hotelogix, especially with its straightforward navigation and support.
Shiji, with a 4.63/5 rating, also receives praise for its user-friendly design and ease of training, supported by comprehensive training materials and a simple interface. However, some users report slower system responses during peak times, which can hinder daily operations.
Edge: Hotelogix, thanks to its slightly higher ease-of-use score and more recent positive feedback emphasizing operational simplicity.
Hotelogix offers 8 features unique to it, including a Channel Manager, Revenue Management Module, Booking Engine, Guest CRM, and a Mobile App, making it a full-stack solution for diverse hotel needs. Its feature set emphasizes marketing automation and guest engagement.
Shiji, with 51 features exclusive to it, covers a broader scope, including Multi-lingual support, Task Management, Tablet/Kiosk Check-in, Integrated CRS, Automated Reminders, Housekeeping Mobile App, and Advanced Revenue and Rate Management. Its feature depth supports complex operations and automation.
The sheer number of features exclusive to Shiji indicates a more extensive set of tools for large or multi-property hotels. But for ease of use and current functionality, Hotelogix’s streamlined approach may be more practical.
Edge: Shiji Group, with more exclusive features and automation tools suited for larger, tech-forward hotels.
Hotelogix boasts a customer support rating of 4.77/5, with reviews praising its responsiveness, professionalism, and helpfulness. Hoteliers report quick resolution times and dedicated support teams, often citing specific instances of outstanding assistance.
Shiji’s support scores 4.53/5, with reviewers describing its support team as helpful and knowledgeable. However, some users note occasional delays and wish for more proactive communication during critical issues.
Edge: Hotelogix, based on higher recent support ratings and more positive customer quotes emphasizing prompt assistance.
Hotelogix integrates with 25 verified partners, including major OTAs and channel managers like STAAH, SiteMinder, and Cloudbeds. Its integrations are well-established, facilitating smooth booking and distribution processes.
Shiji offers 64 verified integrations, including advanced systems like Amadeus, Duetto, IDeaS, and Oaky. Its broader integration network supports larger, more complex hotel environments requiring extensive connectivity.
For hotels prioritizing a wide array of integrations, Shiji’s extensive partner list is advantageous. But if your focus is on proven, reliable connections, Hotelogix’s established integrations are sufficient.
Edge: Shiji Group, with more verified integrations covering advanced systems and global distribution channels.
Hotelogix enjoys a 4.8/5 rating from 204 reviews, with recent feedback highlighting its stability, ease of use, and excellent support. Hotels across segments—independent, boutique, resorts—report high satisfaction levels, especially in small to medium properties.
Shiji's reviews are fewer and have not accumulated recent feedback, making it difficult to gauge current satisfaction. The limited data suggests some appreciation for its modern features but lacks the consistency and recency of Hotelogix’s ratings.
Therefore, Hotelogix is the higher-rated system by a wide margin, with more recent reviews confirming its reputation.
Edge: Hotelogix, based on a higher overall rating and recent positive reviews.
Hotelogix does not publish clear pricing details; it’s likely a customized quote based on your property size and needs. It does not offer a freemium model or transparent monthly flat or per-room fees, which suggests a tailored pricing approach.
Shiji’s base price is $1,200/month, with no free tier or trial, indicating a premium, enterprise-level cost structure. Additional costs may apply depending on selected modules and integrations.
Your budget and specific needs will influence the choice, but Hotelogix’s lack of published pricing makes direct comparisons difficult.
Hotels that benefit from Hotelogix include:
Not ideal if:
Hotels suited for Shiji include:
Not ideal if:
Hotelogix is a comprehensive, reliable PMS with a proven track record, high customer ratings, and extensive integrations. Its focus on simplicity and support makes it ideal for small to medium properties seeking stability and ease.
Shiji offers a broader feature set and automation tools suited for large, multi-property hotels or groups looking to scale quickly and customize extensively. However, its lower recent review count and performance concerns suggest caution.
If your hotel values a dependable, well-supported system with recent high satisfaction, Hotelogix is the clear choice. For ambitious, tech-forward hotels prepared to navigate a more complex, evolving system, Shiji warrants consideration.
This comparison should help you align your hotel’s operational needs with the strengths of each platform, ensuring a decision rooted in current customer satisfaction and feature relevance.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Hotelogix 和 Shiji Daylight PMS 共享 47 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 多种语言 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 移动应用 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 47 项功能存在差异。
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor, and overall reservation costs. We no longer have to worry if every s..."
该目标暂无已发布的案例研究。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operatio... The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operational continuity.
Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotel... Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotels with revenue forecasting and strategic planning.
虽然该界面因其易用性而普遍受到好评,但一些评论建议在设计上进行改进,以提供更流畅的用户体验。
酒店从业者提出异议的方面
Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced edi... Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced editing feature.
部分用户在使用 POS 系统时遇到同步问题,但这些问题通常可以通过技术支持快速解决。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Hotelogix 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hotelogix 提供 25 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Hotelogix 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Hotelogix:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hotelogix 的 HT Score 为 84,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问