The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 169 条经验证的评价后,ICRTOUCH 用户最看重其 ,而 Mews 用户则强调 用户界面和报表, integration with third-party systems, seamless pms integration。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | ICRTOUCH |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #2 44 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 94 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 7 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 9 条评价 |
按物业类型
| 细分市场 | ICRTOUCH |
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| 精品酒店 ▾ | — | #3 74 条评价 |
| 豪华酒店 ▾ | — | #3 41 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 31 条评价 |
| 长住酒店 ▾ | — | #2 12 条评价 |
按区域
| 细分市场 | ICRTOUCH |
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| 北美 ▾ | — | #3 14 条评价 |
| 欧洲 ▾ | — | #2 130 条评价 |
| 亚太 | — | #5 4 条评价 |
| 中东 | — | #6 0 条评价 |
Choosing between ICRTOUCH EPOS and Mews POS hinges on your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline point-of-sale operations, but they approach this goal very differently. ICRTOUCH offers a broad, industry-agnostic EPOS solution with versatile modules, while Mews POS is a purpose-built hotel restaurant system with a tight integration focus. Which platform aligns best with your property’s scale and ambition?
ICRTOUCH’s lack of recent reviews and a score of 0/5 indicate it’s not actively supported or trusted by current users. Conversely, Mews POS’s recent, high-volume reviews and a 95% likelihood to recommend clearly position it as the more reliable choice for hotels today. Do you want a system with proven user satisfaction and ongoing development?
ICRTOUCH is a traditional EPOS solution designed for various sectors including retail and hospitality, offering extensive inventory and sales management features. Mews POS, on the other hand, is a dedicated hotel restaurant POS that integrates with property management systems, offering features like online ordering, digital menus, and guest billing.
While ICRTOUCH may theoretically serve broad needs, it lacks recent reviews, active support, and a clear road map, making it less appealing for hotels seeking a modern, reliable POS. Mews POS is praised for its ease of use, automation, and seamless PMS integration, which directly impact guest service and operational efficiency. If your hotel prioritizes smooth restaurant operations and guest experience, Mews is the clear choice. Do you need a flexible, well-supported POS system designed specifically for hotels?
If your hotel needs a user-friendly, fully integrated POS that reduces manual work and enhances guest satisfaction, go with Mews POS. Its recent reviews highlight over 150 hotel users praising its ease of use, automation, and comprehensive features like online ordering and guest billing—features that are absent in ICRTOUCH.
If your hotel requires a broad, multi-industry POS with extensive inventory and sales management capabilities, and you're prepared for a potentially outdated or unsupported platform, ICRTOUCH might seem appealing. However, given the lack of recent reviews and support issues, Mews POS is the safer, more future-proof investment. For most hotels, especially those prioritizing guest experience and operational insights, Mews provides a more dependable solution.
Mews POS scores an impressive 4.74 out of 5 for ease of use, supported by reviews emphasizing its intuitive interface, quick onboarding, and cross-device flexibility. Users praise how new staff can be trained rapidly, and daily operations flow smoothly, even across multiple outlets.
ICRTOUCH has a 0/5 usability rating and no recent reviews, suggesting it’s either outdated or poorly supported, making it difficult to evaluate its user experience. Without recent user feedback, it’s hard to recommend ICRTOUCH as a straightforward, hotel-friendly POS. Edge: Mews.
Mews offers 29 features tailored to hotel restaurants, including PCI compliance, digital menus, mobile ordering, integrated kitchen display, inventory management, rewards programs, and detailed reporting. ICRTOUCH lacks publicly listed features, indicating it may not have the same depth or hotel-specific functions.
The richness of Mews’s feature set, especially for guest interaction and restaurant automation, makes it more adaptable for modern hotel F&B outlets. ICRTOUCH’s limited or unspecified features leave your team potentially missing out on operational efficiencies. Edge: Mews.
Mews scores 4.43 out of 5 for customer support, with recent reviews citing reliable, solution-oriented assistance and a structured onboarding process. Hotels like Gut Boltenhof and Hotel Lancaster commend Mews’s onboarding and ongoing support, noting quick resolutions to issues.
ICRTOUCH’s support ratings are not available, and the absence of recent reviews suggests support may be lacking or inactive. For hotel teams needing dependable help, Mews’s positive support reputation is a decisive advantage. Edge: Mews.
Mews boasts 336 verified integrations, including popular partners like Criton, Sage, and Orange Hotel Marketing, along with API flexibility for custom connections. ICRTOUCH has no verified partners listed, limiting its integration capabilities.
The extensive partner network in Mews enables your hotel to connect seamlessly with PMS, revenue management, marketing, and other essential systems—saving time and reducing errors. ICRTOUCH’s limited connectivity options make it less adaptable for modern hotel ecosystems. Edge: Mews.
With over 150 recent reviews, Mews consistently scores high for user satisfaction, particularly among boutique, city center, and small hotels. Reviewers praise its ease of use, automation, and support, with a 95% likelihood of recommending it.
ICRTOUCH has no recent reviews or ratings, so its reputation among hoteliers is unknown or outdated. Given the clear preference for Mews among current users, it’s safe to say Mews is the higher-rated, more trusted choice today.
ICRTOUCH’s pricing details are unavailable, and it appears to lack a free trial or transparent subscription model. Mews charges a starting fee of $200 per month, with no mention of implementation fees or tiered pricing, but no free trial is offered either.
While Mews’s transparent pricing helps with budgeting, the lack of detailed plans for ICRTOUCH makes cost comparison difficult. Considering Mews’s extensive features and support, its value aligns well with hotel budgets aiming for reliability and growth.
Not ideal if:
Not ideal if:
The core difference is that Mews POS is a hotel-optimized, user-friendly, and well-supported platform with extensive integrations, while ICRTOUCH offers a broad, multipurpose EPOS solution that lacks recent support and reviews. For hotels looking for a modern, reliable POS system that enhances guest experience and operational efficiency, Mews is the clear choice.
Choose Mews if you want a system already proven to deliver value, with high user satisfaction, frequent updates, and comprehensive features designed specifically for hotels. If your hotel needs a flexible, multi-industry EPOS and can manage with limited support, ICRTOUCH might still be on your radar—but current data suggests it’s not the best investment today.
In summary: For most hotels today, Mews POS provides a more dependable, feature-rich, and highly-rated solution backed by recent positive reviews. Its seamless integrations, ease of use, and support make it the recommended choice for hotels aiming to improve restaurant operations and guest satisfaction.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
独特功能
评分差异最大的方面
这取决于您的需求。ICRTOUCH EPOS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。ICRTOUCH EPOS 提供 0 个经验证的集成合作伙伴,而 Mews POS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
ICRTOUCH EPOS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。ICRTOUCH 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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