The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
LMPM |
|---|---|---|
| 小型(10-24 间客房) ▾ | #44 8 条评价 | — |
| 中型(25-74 间客房) ▾ | #25 24 条评价 | — |
| 大型(75-199 间客房) ▾ | #19 9 条评价 | — |
| 超大型(200+ 间客房) | #24 2 条评价 | — |
按物业类型
| 细分市场 |
|
LMPM |
|---|---|---|
| 精品酒店 ▾ | #28 24 条评价 | — |
| 豪华酒店 ▾ | #23 26 条评价 | — |
| 品牌/连锁酒店 ▾ | #29 8 条评价 | — |
| 长住酒店 ▾ | #31 6 条评价 | — |
按区域
| 细分市场 |
|
LMPM |
|---|---|---|
| 北美 ▾ | #22 20 条评价 | — |
| 欧洲 ▾ | #24 17 条评价 | — |
| 亚太 | #28 1 条评价 | — |
Choosing the right property management system (PMS) for your hotel depends on your specific operational needs, hotel size, and growth plans. Infor HMS by Infor and LMPM by LMPM both aim to streamline your property’s management, but they do so with very different approaches and market presences. As it stands, Infor HMS holds a stronger position in reviews, features, and regional presence, making it the more proven option for most hoteliers.
Your decision should weigh the platform’s ability to integrate with your existing systems, the complexity of your operations, and whether a cloud-based solution or a vacation rental-specific system better aligns with your hotel’s goals. Do you prioritize a mature, feature-rich PMS or a more niche, rental-focused management tool?
Infor HMS is the clear leader based on review volume and recent feedback, with a 4.04/5 overall rating from 46 reviews. It offers a broad set of features, extensive integrations, and regionally diverse support, making it suitable for larger or more complex hotels. LMPM, with no reviews and a limited market presence, lacks the validation needed for most hotels aiming for reliable, scalable management.
If your hotel needs a proven, feature-rich PMS with robust support and integrations, go with Infor HMS. If your operation is small, focused on vacation rentals, or you’re exploring a less established platform, LMPM might seem appealing, but it currently lacks the necessary review-backed confidence.
Infor HMS scores 3.88/5 for ease of use, with reviews highlighting its intuitive navigation once familiar, and a relatively short onboarding process. Users praise its accessibility and mobile options, though some mention usability and aesthetic improvements could be made. Support responsiveness is consistently noted as a positive.
LMPM, with no reviews or user feedback available, cannot be objectively compared. Given its niche focus, it is likely simpler for small rental managers, but it lacks the broader usability validation that Infor HMS provides.
Edge: Infor HMS.
Infor HMS boasts 20 exclusive features, including a housekeeping module, online 24/7 support, guest profiles, a calendar view, direct billing, multi-lingual capabilities, a mobile app, revenue management, and automated night audits. These are designed for full-scale hotel operations, supporting automation and complex revenue strategies.
LMPM, on the other hand, offers no unique features listed, and its scope appears limited to standard vacation rental management functions. The depth and breadth of Infor HMS’s features give it a decisive edge in supporting hotel operations.
Edge: Infor HMS.
Infor HMS's support ratings stand at 4.04/5, with reviews frequently praising their responsiveness, professionalism, and helpfulness. Support during onboarding is generally rated well, and the vendor’s ongoing assistance appears reliable, especially when issues arise with updates or system glitches.
LMPM has no available reviews or support ratings, making it impossible to compare support quality or responsiveness. For most hoteliers, support quality is critical, especially when integrating complex systems.
Edge: Infor HMS.
Infor HMS integrates with 113 verified partners, including major booking engines like Booking.com, Expedia, and HRS, as well as revenue management and other operational tools. These integrations facilitate a more connected and automated operational environment.
LMPM has no listed verified integrations, which could limit its ability to connect with other systems or third-party apps. For hotels seeking a flexible, connected environment, Infor HMS’s extensive integration network is a significant advantage.
Edge: Infor HMS.
With 46 reviews and recent feedback, Infor HMS maintains a 4.04/5 rating, and 74% of users would recommend it. Reviewers from varied segments—luxury, boutique, city center—highlight its customization, ease of use, and support.
LMPM has no reviews or rating data, so it cannot be compared in terms of user satisfaction. Hotels seeking validation from their peers should favor Infor HMS’s proven track record.
Edge: Infor HMS.
Pricing details for Infor HMS are not publicly disclosed, but it appears to follow a typical enterprise model without freemium options. Implementation fees, monthly per-room charges, or flat rates are not specified.
LMPM similarly does not publish pricing details, suggesting a custom quote process. Without transparent pricing, your team should request quotes directly, but Infor's established presence hints at potentially higher, scalable costs aligned with larger hotel operations.
Not ideal if your hotel is small, budget-constrained, or looking for a simple, straightforward system without extensive features.
Not ideal if your operation requires comprehensive hotel management features, regional support, or advanced automation.
Infor HMS offers a proven, feature-rich platform suited for hotels of various sizes seeking reliability and extensive integrations. Its large review base and recent positive feedback underscore its maturity and market trust, making it the safer choice for most properties.
LMPM is a less tested product with no reviews or market presence, making it risky for hotels that value validated performance. Its focus on vacation rentals might appeal to niche operators but lacks the scale and support infrastructure that many hoteliers need.
If your hotel needs a stable, scalable PMS with proven results, Infor HMS is the clear choice. For small, rental-focused operations with limited complexity, exploring LMPM could be worthwhile, but caution is advised until more validation appears.
酒店从业者喜爱的方面
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
报告功能经常被强调。用户喜欢标准报告和创建自定义报告的功能,这有助于进行详细的性能跟踪。然而,有些人发现更新会破坏报告格式和功能。
Infor HMS 因其与 Booking.com、HRS 和 Expedia 等预订平台的无缝集成而受到称赞。这大大减少了手动输入错误并提高了管理预订的效率。
酒店从业者提出异议的方面
Infor HMS 的支持团队因其响应能力和专业性而备受赞誉,这对于快速解决问题至关重要。用户对支持代表如何指导他们解决问题表示赞赏。
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
独特功能
评分差异最大的方面
这取决于您的需求。Infor HMS 和 LMPM 共享许多核心 Property Management Systems 功能,但各有独特的能力。Infor HMS 提供 113 个经验证的集成合作伙伴,而 LMPM 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor HMS 在易用性方面领先,评分为 3.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor HMS:否。LMPM:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 22,LMPM 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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