The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 47 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Infor 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Housekeeping module and Guest profiles.
MIWA Lock Co. 表现出色 .
基于 HTR 上 47 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 47 | 0 |
在分析了 47 条经验证的评价后,Infor 用户最看重其 易于使用, 报告, 一体化,而 MIWA Lock Co. 用户则强调 。点击任意主题查看评价者的反馈。
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报告
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家政模块
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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MIWA Lock Co. |
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| 小型(10-24 间客房) ▾ | #44 8 条评价 | — |
| 中型(25-74 间客房) ▾ | #25 24 条评价 | — |
| 大型(75-199 间客房) ▾ | #19 9 条评价 | — |
| 超大型(200+ 间客房) | #24 2 条评价 | — |
按物业类型
| 细分市场 |
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MIWA Lock Co. |
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| 精品酒店 ▾ | #28 24 条评价 | — |
| 豪华酒店 ▾ | #23 26 条评价 | — |
| 品牌/连锁酒店 ▾ | #29 8 条评价 | — |
| 长住酒店 ▾ | #31 6 条评价 | — |
按区域
| 细分市场 |
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MIWA Lock Co. |
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| 北美 ▾ | #22 20 条评价 | — |
| 欧洲 ▾ | #24 17 条评价 | — |
| 亚太 | #28 1 条评价 | — |
Choosing the right property management system (PMS) can define your hotel's operational efficiency and guest experience. While both Infor HMS and MIWA Lock Co. aim to serve hotel operators, only Infor HMS offers a comprehensive, well-reviewed PMS platform. MIWA Lock Co. primarily focuses on lock hardware solutions, not full PMS capabilities, making the comparison uneven but still relevant to your decision.
Given the data, Infor HMS stands out as the more complete solution for hotels seeking an integrated management system. MIWA Lock Co.’s offerings are limited to locking hardware, and it lacks reviews or features typical of a PMS. Are you prioritizing a proven, feature-rich PMS to streamline operations?
Infor HMS and MIWA Lock Co. serve vastly different core needs. Infor HMS provides a cloud-based PMS with modules for housekeeping, guest profiles, revenue management, and more—designed to operate the entire property management lifecycle. MIWA Lock Co. focuses solely on locking hardware, with no PMS features or reviews to evaluate their software offerings.
Infor HMS has 46 reviews with an overall rating of 4.04/5, while MIWA Lock Co. has zero reviews and no recent data. The recent review activity makes Infor HMS a more reliable choice for hoteliers. If you need a full PMS, Infor HMS is the clear choice; MIWA Lock Co. is not comparable in this context.
If your hotel needs a robust, scalable PMS with extensive features like housekeeping, guest profiles, revenue management, and multi-lingual support, go with Infor HMS. Its 46 reviews, recent updates, and 4.04/5 overall rating highlight its reliability and user satisfaction.
If your hotel is solely seeking lock hardware solutions, MIWA Lock Co. might be relevant, but with no software reviews or features outlined, it’s not suitable as a PMS. For a full management solution, Infor HMS is the definitive choice.
Infor HMS scores 3.88/5 for ease of use, with users citing its intuitive navigation once familiar and its web-based convenience. Support is rated 4.04/5, and onboarding receives a 3.64/5, reflecting generally positive experiences, though some note initial learning curves.
MIWA Lock Co., lacking detailed reviews or user feedback, makes it impossible to assess usability. Since it focuses on hardware, usability questions pertain to hardware installation rather than software.
Edge: Infor HMS.
Infor HMS offers 20 unique features that are essential for hotel management, including a housekeeping module, online 24/7 support, guest profiles, centralized role management, and automated night audit. It also provides revenue management, custom rates, and guest CRM functionalities.
MIWA Lock Co. provides no software features in publicly available data—its offerings are hardware-based locks and associated solutions. Therefore, Infor HMS’s feature set is far more comprehensive for hotel operations.
Edge: Infor HMS.
Infor HMS’s support team is consistently rated highly, with a 4.04/5 rating. Reviewers praise their responsiveness and professionalism, with comments like, “Support is always good and helpful,” and “They guide us through problem resolution efficiently.”
MIWA Lock Co. lacks any reviews or ratings regarding customer support, making it impossible to compare. Its support experience remains unverified.
Edge: Infor HMS.
Infor HMS connects with 113 verified partners, including major booking platforms like Booking.com, Expedia, and HRS. This extensive integration network supports streamlined operations and data flow across systems.
MIWA Lock Co. has no publicly documented integrations or partner network, as its focus is hardware. For a PMS that integrates with your existing tech stack, Infor HMS is clearly superior.
Edge: Infor HMS.
Infor HMS’s 46 reviews give it an overall rating of 4.04/5, with a 74% likelihood to recommend. Hoteliers in various segments, especially independent hotels (rated 2.5/5 based on 3 reviews) and branded hotels (4.5/5), find value in its features and support. Recent reviews reinforce its relevance and performance.
MIWA Lock Co. has no review data or ratings available, so no hotelier feedback exists to evaluate. Given the robust recent reviews for Infor HMS, it’s the more trusted choice.
Edge: Infor HMS.
Pricing details for Infor HMS are not publicly disclosed, which is typical for enterprise-grade software. MIWA Lock Co. does not provide online pricing either, as it mainly supplies hardware.
Since both lack transparent pricing, your hotel will need direct contact for quotations. However, Infor HMS’s extensive features suggest a higher investment aligned with its comprehensive management capabilities.
Not ideal if your hotel is small, only needs basic check-in/out, or prefers simple software without extensive modules.
Not ideal if you want a comprehensive PMS, reporting, or guest management features.
The core difference is that Infor HMS is a full-featured, cloud-based property management system, while MIWA Lock Co. offers hardware solutions with no available software reviews or features. If your hotel needs a complete PMS, Infor HMS is the clear choice based on current reviews and feature set.
Choose Infor HMS if you value a scalable, integrated system with proven hotel management features, especially if you require support, customization, and extensive integrations. MIWA Lock Co. might be relevant if your primary goal is upgrading door locks, but it’s not a PMS solution and lacks review-backed validation.
For hotels ready to streamline operations and enhance guest experiences with a trusted, feature-rich platform, Infor HMS delivers the proven solution.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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MIWA Lock Co. |
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根据 HTR 的产品数据库,Infor HMS 和 MIWA Lock Co. 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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MIWA Lock Co. |
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| 在线 24/7 支持 | ||
| 客人资料 | ||
| 日历视图 | ||
| 直接计费 | ||
| 管家模块 | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
酒店从业者喜爱的方面
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
报告功能经常被强调。用户喜欢标准报告和创建自定义报告的功能,这有助于进行详细的性能跟踪。然而,有些人发现更新会破坏报告格式和功能。
Infor HMS 因其与 Booking.com、HRS 和 Expedia 等预订平台的无缝集成而受到称赞。这大大减少了手动输入错误并提高了管理预订的效率。
酒店从业者提出异议的方面
Infor HMS 的支持团队因其响应能力和专业性而备受赞誉,这对于快速解决问题至关重要。用户对支持代表如何指导他们解决问题表示赞赏。
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
独特功能
评分差异最大的方面
这取决于您的需求。Infor HMS 和 MIWA Lock Co. 共享许多核心 Property Management Systems 功能,但各有独特的能力。Infor HMS 提供 113 个经验证的集成合作伙伴,而 MIWA Lock Co. 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor HMS 在易用性方面领先,评分为 3.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor HMS:否。MIWA Lock Co.:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 22,MIWA Lock Co. 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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