The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Pyxis |
|---|---|---|
| 小型(10-24 间客房) ▾ | #44 8 条评价 | — |
| 中型(25-74 间客房) ▾ | #25 24 条评价 | — |
| 大型(75-199 间客房) ▾ | #19 9 条评价 | — |
| 超大型(200+ 间客房) | #24 2 条评价 | — |
按物业类型
| 细分市场 |
|
Pyxis |
|---|---|---|
| 精品酒店 ▾ | #28 24 条评价 | — |
| 豪华酒店 ▾ | #23 26 条评价 | — |
| 品牌/连锁酒店 ▾ | #29 8 条评价 | — |
| 长住酒店 ▾ | #31 6 条评价 | — |
按区域
| 细分市场 |
|
Pyxis |
|---|---|---|
| 北美 ▾ | #22 20 条评价 | — |
| 欧洲 ▾ | #24 17 条评价 | — |
| 亚太 | #28 1 条评价 | — |
Choosing the right property management system (PMS) is crucial for your hotel's operational efficiency and guest experience. Both Infor HMS and Pyxis aim to serve this purpose, but their scope, support, and features differ significantly. Infor HMS, with a solid track record and a large user base, offers a comprehensive solution for hotels seeking robust automation and integrations, whereas Pyxis remains less visible with no recent reviews or verified integrations. Which system aligns best with your hotel’s needs?
Infor HMS is a well-established PMS, boasting over 46 recent reviews, a 4.04/5 overall rating, and a 74% likelihood to recommend. Its strengths include extensive integrations, a feature-rich platform, and positive support feedback. Conversely, Pyxis has no recent reviews, no verified integrations, and a zero overall rating, making it difficult to assess its suitability.
While Infor HMS has a broad feature set, including housekeeping, revenue management, and guest CRM, Pyxis appears to lack publicly available features and recent user feedback. Do you want a proven system with ongoing support, or is a less tested solution appealing? The choice hinges on your preference for reliability versus unknown capabilities.
If your hotel needs a mature, scalable PMS with extensive integrations, Infor HMS is the clear choice. It suits hotels that value customizable workflows, high support standards, and a system proven to automate operations effectively. For boutique or independent hotels looking for a trusted platform, its 4.18/5 ratings from independent users and detailed feature options make it ideal.
If, however, your hotel is a startup or small property exploring new solutions without an immediate need for integrations or a large feature set, Pyxis might appeal. But with no recent reviews or verified integrations, it’s a riskier investment. For most mid-sized or larger hotels, Infor’s proven track record outweighs Pyxis’s unverified claim.
Infor HMS scores 3.88/5 for ease of use, with many reviews praising its intuitive navigation and quick onboarding. Users mention that once familiar, staff find it straightforward, and the mobile app enhances operational flexibility. Support is highly rated, with a 4.04/5 satisfaction score, and review quotes indicate prompt responsiveness.
Pyxis, with no recent feedback or user ratings, provides no data on usability or onboarding. Without concrete insights, it’s impossible to compare. Based on available data, Edge: Infor HMS.
Infor HMS offers 20 features exclusive to its platform, including a housekeeping module, online 24/7 support, guest profiles, calendar view, direct billing, multi-lingual support, cloud hosting, multi-currency handling, revenue management, and automated night audit. These features support extensive automation and operational control.
Pyxis provides no publicly listed features or recent updates, making it impossible to compare feature depth. Given the detailed features and recent user reviews, Infor HMS has a clear advantage. Edge: Infor HMS.
Infor HMS scores 4.04/5 for support, with reviews citing fast, professional responses and helpful guidance. Users appreciate the ongoing help during onboarding and troubleshooting, which adds to their confidence.
Pyxis has no recent reviews or ratings, leaving support quality unknown. The lack of feedback makes Infor HMS’s support record the safer bet. Edge: Infor HMS.
Infor boasts 113 verified integration partners, including Booking.com, Expedia, and other major booking engines, significantly reducing manual entry and errors. These integrations enable smoother operations and better data flow within your hotel’s tech stack.
Pyxis has no verified integrations listed, and no recent updates or user feedback to support claims of compatibility. For hotels prioritizing seamless integration, Infor HMS leads. Edge: Infor HMS.
Infor HMS’s 46 reviews in the last six months result in a 4.04/5 overall rating, with a 74% recommendation rate. Hotels of various sizes, especially independents and boutique properties, rate it highly, citing flexibility and support.
Pyxis has no recent reviews or ratings, and its market presence is unverified. Without user feedback, Infor HMS’s established reputation makes it the clear choice for hotelier satisfaction. Edge: Infor HMS.
Pricing details for Infor HMS are not publicly disclosed; it is typically quoted based on hotel size and needs. Pyxis, similarly, provides no publicly available pricing or trial options, indicating a likely custom quote process.
Given the lack of transparent pricing data, it’s essential to contact vendors directly for accurate quotes. However, Infor’s long-standing presence suggests a range aligned with mid to large hotels.
Infor HMS is a comprehensive, proven PMS with extensive features, integrations, and a large user base. It’s best suited for hotels that prioritize operational automation, support, and customization, especially larger hotels or those with complex needs.
Pyxis remains an unverified solution with no recent reviews or integrations, making it unsuitable for most hotels that require reliability and proven performance. Unless your hotel is experimenting with new HR solutions, Infor HMS is the safer, more reliable choice.
This detailed comparison should help you assess which platform aligns best with your hotel’s current and future needs. Infor HMS’s robust feature set, support, and proven track record make it the clear recommendation for most hotels seeking a dependable PMS.
酒店从业者喜爱的方面
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
报告功能经常被强调。用户喜欢标准报告和创建自定义报告的功能,这有助于进行详细的性能跟踪。然而,有些人发现更新会破坏报告格式和功能。
Infor HMS 因其与 Booking.com、HRS 和 Expedia 等预订平台的无缝集成而受到称赞。这大大减少了手动输入错误并提高了管理预订的效率。
酒店从业者提出异议的方面
Infor HMS 的支持团队因其响应能力和专业性而备受赞誉,这对于快速解决问题至关重要。用户对支持代表如何指导他们解决问题表示赞赏。
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
独特功能
评分差异最大的方面
这取决于您的需求。Infor HMS 和 Pyxis 共享许多核心 Property Management Systems 功能,但各有独特的能力。Infor HMS 提供 113 个经验证的集成合作伙伴,而 Pyxis 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor HMS 在易用性方面领先,评分为 3.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor HMS:否。Pyxis:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 22,Pyxis 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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