The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
sysdat |
|---|---|---|
| 小型(10-24 间客房) ▾ | #44 8 条评价 | — |
| 中型(25-74 间客房) ▾ | #25 24 条评价 | — |
| 大型(75-199 间客房) ▾ | #19 9 条评价 | — |
| 超大型(200+ 间客房) | #24 2 条评价 | — |
按物业类型
| 细分市场 |
|
sysdat |
|---|---|---|
| 精品酒店 ▾ | #28 24 条评价 | — |
| 豪华酒店 ▾ | #23 26 条评价 | — |
| 品牌/连锁酒店 ▾ | #29 8 条评价 | — |
| 长住酒店 ▾ | #31 6 条评价 | — |
按区域
| 细分市场 |
|
sysdat |
|---|---|---|
| 北美 ▾ | #22 20 条评价 | — |
| 欧洲 ▾ | #24 17 条评价 | — |
| 亚太 | #28 1 条评价 | — |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Infor HMS by Infor and sysdat are two options, but only Infor has substantial recent reviews, a broad feature set, and a global presence. While sysdat claims to be a comprehensive ERP solution, it lacks review data, integrations, or regional footprint, making it less tangible for hoteliers evaluating PMS options today.
Both products aim to streamline hotel operations, but Infor’s extensive feature list and proven support make it the more reliable choice. Your decision hinges on whether you prioritize proven functionality and support or are exploring less-established solutions.
Infor HMS and sysdat both serve as enterprise-level solutions, but Infor’s focus is specifically on hospitality, offering a suite built around hotel needs. sysdat appears to be a broader ERP platform with hotel-specific features not detailed or verified in recent reviews, leaving its actual applicability uncertain.
Infor’s depth of hospitality features—like housekeeping, guest profiles, and revenue management—sets it apart, while sysdat’s lack of recent user feedback and regional presence leaves hoteliers in the dark. Are you looking for a dedicated hotel platform with a track record, or are you willing to gamble on an unproven ERP?
If your hotel needs a well-established, cloud-based PMS with dedicated hospitality features, go with Infor HMS. Its 46 reviews and 4.04/5 overall rating demonstrate a solid track record, especially in North America, Europe, and Asia Pacific.
If you're a hotelier seeking a flexible ERP with broad enterprise capabilities and no specific hotel focus, sysdat might appeal. However, without recent reviews, regional presence, or verified integrations, its suitability for hospitality remains unproven.
Infor HMS scores 3.88/5 for ease of use, with many users noting its intuitive navigation once familiar with the format. Reviews highlight a short onboarding process and mobile accessibility that improve staff adoption, supported by positive support feedback.
sysdat's usability is unverified due to a lack of reviews, making it difficult to assess how easily your team could adopt the system. Given the detailed feedback on Infor’s interface and onboarding, edge: Infor HMS.
Infor offers 20 unique features tailored for hotels, including a housekeeping module, online support, guest CRM, multi-lingual support, mobile app, and revenue management. These features address core hotel operations and are backed by user praise.
sysdat's feature set is not well documented or verified, with no known hotel-specific modules or recent feature updates. Infor’s dedicated hospitality features give it a clear advantage. Edge: Infor HMS.
Infor’s support scores 4.04/5, with reviewers praising the responsiveness and professionalism of their team. Feedback mentions prompt assistance and helpful guidance, vital when managing unexpected system issues.
sysdat offers no recent support ratings or testimonials, leaving hoteliers uncertain about its after-sales service. For reliable, well-rated support, edge: Infor HMS.
Infor boasts 113 verified partner integrations, including major booking engines, revenue systems, and other hotel-specific tools. This extensive network reduces manual work and enhances operational compatibility.
sysdat has no verified integrations listed, which could limit your hotel’s ability to connect with other essential systems. For a fully interconnected PMS, edge: Infor HMS.
With 46 recent reviews, Infor’s overall rating of 4.04/5 indicates a generally positive sentiment, especially from independent and boutique hotels. Smaller hotels and brands appreciate its scalability, with a 4.18/5 average from independent properties.
sysdat has no recent reviews or ratings, making it impossible to gauge user satisfaction or suitability for different hotel segments. Given Infor’s review volume and ratings, edge: Infor HMS.
Pricing details for Infor HMS are not publicly disclosed, which is typical for enterprise solutions. sysdat also does not specify pricing, indicating it may vary significantly based on customization.
Both systems lack transparent pricing, so your hotel should request tailored quotes. However, Infor’s established presence suggests a clearer value proposition compared to sysdat.
The core difference is Infor’s focus on hospitality, proven by its review volume, feature set, and global reach. sysdat’s broad ERP capabilities might appeal to enterprises seeking an all-in-one business platform but lack hotel-specific validation.
Choose Infor if your hotel values a dedicated, well-supported, and feature-rich PMS with recent reviews and regional presence. Opt for sysdat only if your hotel’s needs extend beyond traditional hospitality functions into broader enterprise resource planning, and you’re prepared for limited user feedback.
This comparison reflects the current data; Infor HMS’s extensive user feedback and proven hospitality features make it the more reliable choice for most hotels evaluating property management systems today.
酒店从业者喜爱的方面
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
报告功能经常被强调。用户喜欢标准报告和创建自定义报告的功能,这有助于进行详细的性能跟踪。然而,有些人发现更新会破坏报告格式和功能。
Infor HMS 因其与 Booking.com、HRS 和 Expedia 等预订平台的无缝集成而受到称赞。这大大减少了手动输入错误并提高了管理预订的效率。
酒店从业者提出异议的方面
Infor HMS 的支持团队因其响应能力和专业性而备受赞誉,这对于快速解决问题至关重要。用户对支持代表如何指导他们解决问题表示赞赏。
Infor HMS 普遍被认为易于导航,具有直观的多方面搜索选项。然而,一些用户发现用户界面缺乏美感,并认为它可以更直观。
独特功能
评分差异最大的方面
这取决于您的需求。Infor HMS 和 sysdat 共享许多核心 Property Management Systems 功能,但各有独特的能力。Infor HMS 提供 113 个经验证的集成合作伙伴,而 sysdat 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Infor HMS 在易用性方面领先,评分为 3.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor HMS:否。sysdat:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 22,sysdat 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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