项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #2 67 条评价 |
| 中型(25-74 间客房) ▾ | #10 0 条评价 | #2 92 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 19 条评价 |
| 超大型(200+ 间客房) ▾ | — | #3 10 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #3 81 条评价 |
| 豪华酒店 ▾ | — | #3 48 条评价 |
| 品牌/连锁酒店 ▾ | #8 0 条评价 | #3 39 条评价 |
| 长住酒店 ▾ | — | #2 17 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #7 0 条评价 | #3 16 条评价 |
| 欧洲 ▾ | — | #2 162 条评价 |
| 亚太 | — | #5 4 条评价 |
| 中东 | — | #5 0 条评价 |
Infor POS and Mews POS differ sharply in scope, maturity, and hotel segment focus. Infor POS is a cloud-based point-of-sale solution designed to centralize guest transactions and revenue center management across hospitality outlets. However, it lacks publicly available review data and detailed feature disclosures, limiting visibility into its operational impact. Mews POS, in contrast, is a unified, purpose-built hotel restaurant POS that integrates tightly with PMS, payments, and online ordering, supported by 205 verified reviews and a strong 4.6/5 rating.
Both solutions address the core problem of managing restaurant and outlet transactions within hotels, but Mews focuses on streamlining the guest dining experience, operational workflows, and real-time reporting through a cloud-native, all-in-one platform. Infor POS emphasizes flexible hardware options and multi-revenue center control but provides less transparency or evidence of adoption in the hotel sector.
If your property is a small to medium-sized hotel or boutique property seeking a cloud-native POS tightly integrated with PMS and payments to reduce manual billing errors, speed restaurant workflows, and improve guest service, Mews POS is the clear choice. This advice is supported by Mews’s 205 reviews averaging 4.6/5 overall and consistent 4.2/5 in the last six months, along with detailed case studies from properties ranging from boutique hotels to luxury resorts.
If you represent a large multi-revenue center hotel group needing flexible hardware options and secure integration with leading payment platforms but have limited data on vendor performance, Infor POS could be considered cautiously. However, the absence of customer reviews or public pricing, and no detailed hotel segment data, advises prudence. Mews’s user base includes 27 countries across Europe, North America, and Asia Pacific, while Infor’s regional presence is not established in North America, indicating Mews’s broader market adoption.
Mews POS has a verified ease of use rating of 4.7/5 over 205 reviews, with onboarding rated 4.4/5. Reviewers consistently describe Mews as intuitive, fast to learn, and clear for staff with mixed experience, shortening training time and enabling confident daily operations. Users appreciate digital training programs like Mews University, which accelerate onboarding.
Infor POS currently lacks public review data on ease of use or onboarding, making comparisons speculative. Its description of an intuitive interface suggests an attempt at user-friendly design, but without reviews, its real-world ease of use remains unproven.
Given this, the ease of use ratings gap cannot be conclusively called. Both products aim for simplicity, but only Mews has substantial evidence.
Edge: Even.
Infor POS offers two unique hotel-relevant features: it is cloud-based and includes customer management, supporting flexible service locations and guest profile handling. Mews POS offers 26 unique features including PCI compliance, discounts and promotions, upselling, integrated kitchen display, mobile and self-service table-side ordering, ingredient and stock management, recipe costing, advanced reporting, rewards programs, accounting software integrations, chargeback management, and gift cards.
These Mews features transform restaurant and hotel F&B operations by enabling detailed inventory tracking, digital menus, order management, and comprehensive analytics, which improve cost control, guest engagement, and operational efficiency. In contrast, Infor POS’s limited feature set and lack of granular hotel-specific functionalities restrict its ability to support complex F&B workflows or integrated guest experiences.
Edge: Mews POS by Mews.
Mews POS holds a customer support rating of 4.4/5 and onboarding at 4.4/5 from 205 reviews. Many reviewers praise Mews support as helpful and responsive, though some note variability, such as long response times or changing contacts in a minority of cases. One negative review highlights issues with transparency on fees and support delays, especially for family-run hotels transitioning from legacy systems.
Infor POS has no publicly available customer support ratings or reviews, leaving its support quality unknown. This lack of data prevents definitive comparison.
Given Mews’s large, verified review volume reporting generally positive support, while Infor POS lacks data, the support edge cannot be confidently assigned.
Edge: Even.
Infor POS has 112 verified integration partners, including Priority Software, Trevo, Omnibees, Birchstreet, and HotelIQ, which support revenue management, procurement, and loyalty systems. Mews POS offers 352 verified partners, triple Infor’s count, including Criton, Right Revenue, Sage, FLEXIPASS Keyless Mobile Access, and Bookboost, notably covering modern digital keys, revenue management, accounting, and marketing platforms.
Both systems share 85 common integrations with major hospitality solutions like HQ Revenue, Fairmas, Customer Alliance, and Tripleseat. Mews’s broader partner network, especially in digital guest experience and revenue optimization, benefits hotels aiming for connected cloud ecosystems.
Edge: Mews POS by Mews.
Infor POS has no recorded hotelier ratings or reviews on Hotel Tech Report, leaving no evidence of user satisfaction or dissatisfaction. Mews POS maintains a 4.6/5 overall rating across 205 reviews, with 38 reviews in the last six months averaging 4.2/5, demonstrating consistent user approval.
Segment-specific ratings for Mews show strong performance with boutique hotels (4.7/5, 97 reviews), city center hotels (4.7/5, 58 reviews), bed & breakfasts (4.7/5, 39 reviews), branded hotels (4.6/5, 48 reviews), and luxury hotels (4.7/5, 48 reviews). This breadth indicates Mews’s suitability across diverse hotel types.
Without Infor POS hotelier reviews, Mews is the only product with credible user satisfaction data.
Edge: Even.
Infor POS does not publish pricing information, does not offer a freemium model, monthly flat fee, or monthly per room pricing, and does not provide trials. Prospective buyers must contact Infor directly, complicating straightforward cost comparisons.
Mews POS lists a base price of $200 but similarly lacks freemium, flat, or per room monthly pricing and does not provide a trial. The transparent base price helps hotels budget and compare.
Without Infor’s published pricing, cost comparison favors Mews for clarity.
Not ideal if:
Not ideal if:
Infor POS concentrates on providing a cloud-based, flexible platform for multi-revenue center management with secure payment integrations and customer management. However, it lacks publicly available user reviews, detailed feature disclosures, and pricing transparency, leaving its practical hotel impact unclear. Mews POS offers a comprehensive, hotel-focused restaurant POS with seamless PMS integration, a broad feature set, extensive partner ecosystem, and strong user satisfaction supported by over 200 reviews.
Choose Infor POS if your priority is multi-location hardware flexibility and basic POS functionality integrated with existing payment and loyalty platforms, and you are comfortable evaluating the product through vendor engagement rather than user feedback. Choose Mews POS if you want a mature, cloud-native platform proven across diverse hotel segments, with advanced restaurant features, integrated payments, and a large verified customer base providing operational insights and ongoing innovation.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
|
|---|---|---|
|
▾
订单管理
|
|
|
| 自助桌边点餐 | ||
| 追加销售 | ||
| 数字菜单 | ||
| 高级订购 | ||
| 折扣和促销 | ||
| 移动订购 | ||
| 集成厨房展示 | ||
|
▾
Inventory Management
|
|
|
| 库存管理 | ||
| 成分管理 | ||
| 库存报告 | ||
| 股票警报 | ||
| 配方成本核算 | ||
| 食品成本报告 | ||
| 报告导出 | ||
|
▾
CRM & Loyalty
|
|
|
| 用户管理 | ||
| 折扣和促销 | ||
| 宾客简介 | ||
| 奖励计划 | ||
| 营销活动 | ||
| 客户洞察报告 | ||
| 分割 | ||
| 实体会员卡 | ||
|
▾
Accounting
|
|
|
| 折扣和促销 | ||
| 客户洞察报告 | ||
| 付款日志报告 | ||
| 会计软件集成 | ||
| 映射 | ||
| 同步错误警报 | ||
|
▾
付款
|
|
|
| 礼品卡 | ||
| 追加销售 | ||
| 折扣和促销 | ||
| 客户洞察报告 | ||
| 符合 PCI 标准 | ||
| 支票拆分 | ||
| 退款管理和欺诈预防 | ||
| 付款日志报告 | ||
|
▾
Analytics & Insights
|
|
|
| 员工报告和管理 | ||
| 销售报告 | ||
| 菜单绩效报告 | ||
| 服务器推荐 | ||
| 服务器级别报告 | ||
| 宾客简介 | ||
| 移动分析 | ||
| 食品成本报告 | ||
| 报告导出 | ||
| 客户洞察报告 | ||
|
▾
Delivery
|
|
|
| 多平台整合 | ||
| Uber Eats | ||
| 冲门 | ||
| 配送菜单定制 | ||
| 折扣和促销 | ||
| 评论集锦 | ||
| 菜单同步 | ||
|
▾
Other
|
|
|
| 本地 | ||
| 基于云 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店经营者喜爱的方面
评审者常提到 Mews 可以自动化酒店的日常任务,如入住、支付、开票、客人消息和预订管理。这减少了人工工作量,节省时间,让员工能更专注于客人服务,同时提升运... 评审者常提到 Mews 可以自动化酒店的日常任务,如入住、支付、开票、客人消息和预订管理。这减少了人工工作量,节省时间,让员工能更专注于客人服务,同时提升运营的速度和一致性。
许多评论者将Mews描述为直观、清晰且易于学习,尤其适合经验水平参差不齐的团队。他们表示这缩短了入职和培训时间,并帮助新员工在日常酒店和餐厅运营中自信工作... 许多评论者将Mews描述为直观、清晰且易于学习,尤其适合经验水平参差不齐的团队。他们表示这缩短了入职和培训时间,并帮助新员工在日常酒店和餐厅运营中自信工作。
用户反复强调 Mews 在 POS 和 PMS 之间的无缝连接是其主要的运营优势。他们重视能够将餐厅收费记入客房账单、在收银台访问客人信息,以及减少日终对账工作和账单... 用户反复强调 Mews 在 POS 和 PMS 之间的无缝连接是其主要的运营优势。他们重视能够将餐厅收费记入客房账单、在收银台访问客人信息,以及减少日终对账工作和账单错误。
酒店经营者提出异议的方面
一小部分但重要的评价指出,Mews 仍在不断发展中,并非所有功能都已完全完善。用户普遍认为这是快速发展的云平台的权衡,但他们也注意到偶尔存在粗糙的细节、设... 一小部分但重要的评价指出,Mews 仍在不断发展中,并非所有功能都已完全完善。用户普遍认为这是快速发展的云平台的权衡,但他们也注意到偶尔存在粗糙的细节、设置滞后以及仍需优化的功能。
支付流程是一个重要主题,评测者称赞自动开票、无缝支付和更便捷的房费结算。同时,许多用户希望拥有更高级的开票功能,比如拆分项目、在客人之间拆分账单,以及... 支付流程是一个重要主题,评测者称赞自动开票、无缝支付和更便捷的房费结算。同时,许多用户希望拥有更高级的开票功能,比如拆分项目、在客人之间拆分账单,以及简化支付处理流程。
排名更高的方面
独特功能
这取决于您的需求。Infor POS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Infor POS 提供 112 个经验证的集成合作伙伴,而 Mews POS 提供 352 个。在切换之前,请查看上方的功能对比以了解它们的差异。
Infor POS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Infor 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐