The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 169 条经验证的评价后,Infor 用户最看重其 ,而 Mews 用户则强调 用户界面和报表, integration with third-party systems, seamless pms integration。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #2 44 条评价 |
| 中型(25-74 间客房) ▾ | #13 0 条评价 | #3 94 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 7 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 9 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #3 74 条评价 |
| 豪华酒店 ▾ | — | #3 41 条评价 |
| 品牌/连锁酒店 ▾ | #10 0 条评价 | #3 31 条评价 |
| 长住酒店 ▾ | — | #2 12 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #8 0 条评价 | #3 14 条评价 |
| 欧洲 ▾ | — | #2 130 条评价 |
| 亚太 | — | #5 4 条评价 |
| 中东 | — | #6 0 条评价 |
Choosing the right hotel POS system can dramatically impact your operations, guest experience, and bottom line. Both Infor POS and Mews POS aim to streamline revenue management; however, they diverge significantly in adoption, features, and user satisfaction. Given the current review data, which product truly supports your hotel's growth and daily needs?
The core difference is that Infor POS offers basic transaction control and integration but scores poorly on user experience and reviews, while Mews POS provides a highly-rated, comprehensive, and user-friendly platform. How do these differences align with your hotel's priorities?
Both products aim to centralize guest transactions and improve operational flow, but their implementation and reception differ sharply. Infor POS, despite being cloud-based, has no recent reviews, and an overall score of 0/5, indicating a lack of current user validation. Conversely, Mews POS boasts over 150 reviews in just the past six months, with a 4.74/5 ease-of-use rating and a 9.32/10 NPS score, signaling high customer satisfaction.
While Infor’s system emphasizes transaction management and compatibility with various revenue centers, its absence of recent feedback questions its current relevance. Mews, on the other hand, is praised for its modern, intuitive interface and operational efficiency. Given the more recent data, which system do you think your team can rely on to meet today's hospitality standards?
If your hotel needs a modern, integrated POS solution with high user satisfaction, go with Mews. Its extensive feature set (26 unique features) and 156 recent reviews in multiple regions clearly demonstrate its proven value. For hotels seeking simplicity and a cloud-native approach that enhances guest service and staff efficiency, Mews is the logical pick.
If your hotel prioritizes basic transaction control and existing integrations with legacy systems, Infor might seem attractive. However, with zero recent reviews and a 0/5 overall score, it’s unlikely to meet the expectations of contemporary hotel operations. For most hotels focused on growth and guest experience, Mews offers a safer, more validated choice.
Ease of use is a critical factor, and here Mews POS outshines Infor significantly. Mews scores a 4.74/5 based on recent reviews, with users describing its interface as modern, intuitive, and quick to learn, supported by onboarding ratings of 4.39/5. Users also highlight that staff can be trained rapidly, and the platform adapts well across devices.
Infor, however, has a 0/5 rating without recent reviews, making it impossible to assess its usability today. Given current data, your team will likely find Mews POS more straightforward to implement, adopt, and operate in daily hotel life.
Mews POS features a suite of 26 functionalities, including PCI compliance, discounts & promotions, upselling, integrated kitchen display, mobile ordering, inventory management, reporting tools, and guest insights. In contrast, Infor POS offers only two features exclusive to it: cloud-based operation and customer management.
The sheer number of features in Mews gives your team more tools to optimize operations, personalize guest experiences, and analyze performance. Edge: Mews POS.
Customer support can make or break a POS implementation. Mews scores a 4.43/5, with reviews praising its reliable, solution-oriented support team, especially during onboarding. Users mention that support helps streamline setup and troubleshoot issues promptly.
Infor, however, has no recent reviews or ratings, leaving its support quality uncertain. Given the current evidence, Mews supports your team better with consistent, recent positive feedback.
Mews boasts 336 verified partners, including integrations with Sage, Criton, and hotel-specific systems like property management and revenue tools. Shared partners include major names like HQ Revenue and Tripleseat, offering extensive connectivity.
Infor, with only 113 verified partners and limited integration options, lags behind in flexibility. For a hotel seeking a connected technology stack, Mews offers a broader and more current integration ecosystem. Edge: Mews POS.
Mews’s recent reviews overwhelmingly rate it highly, with a 9.32/10 NPS score and 95% likelihood to recommend. Reviews from a variety of hotel segments mention improved efficiency, guest satisfaction, and seamless operations, especially in small and boutique hotels.
Infor has no recent reviews or ratings, so its user satisfaction remains unverified. Based on current data, Mews’s user ratings confirm it as the more trusted, well-received product.
Infor’s pricing details are unavailable, with no trial or flat rate info provided. Mews charges a base fee of $200 per month, with no hidden implementation or setup fees, making its pricing transparent and predictable.
If budget transparency and value are priorities, Mews provides a clearer picture with its straightforward subscription model.
Not ideal if:
Not ideal if:
The main difference lies in validation and feature set. Mews POS, with over 150 recent reviews and a 4.74/5 ease rating, is a well-established, highly-rated solution that enhances operational efficiency and guest experience.
Choose Mews if you want a comprehensive, user-friendly, and supported platform capable of scaling with your property’s needs. Its extensive integrations and positive hotel reviews make it the more reliable choice today.
Infor POS, despite its basic promise, lacks current validation, features, and positive user feedback. Unless your hotel has very minimal needs and existing legacy systems, it’s unlikely to be the right fit to support your future growth.
This comparison clearly indicates that Mews POS is the stronger choice based on recent, detailed reviews, features, and support satisfaction. Your team will benefit most from a platform with proven, ongoing user approval and a broad array of functionalities designed for today’s hotel environment.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Infor POS 和 Mews POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Infor POS 提供 113 个经验证的集成合作伙伴,而 Mews POS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Infor POS:否。Mews POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Infor 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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