项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #1 117 条评价 |
| 中型(25-74 间客房) ▾ | #10 0 条评价 | #1 105 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 22 条评价 |
| 超大型(200+ 间客房) | — | #5 2 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #1 120 条评价 |
| 豪华酒店 ▾ | — | #2 107 条评价 |
| 品牌/连锁酒店 ▾ | #8 0 条评价 | #2 62 条评价 |
| 长住酒店 ▾ | — | #1 33 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #7 0 条评价 | #9 1 条评价 |
| 欧洲 ▾ | — | #1 206 条评价 |
| 亚太 ▾ | — | #2 36 条评价 |
| 中东 ▾ | — | #2 10 条评价 |
Infor POS and Vento ePOS both serve as point-of-sale (POS) systems tailored for hotel food and beverage operations, but they diverge sharply in focus, features, and market presence. Infor POS targets multi-revenue center management across hospitality venues, emphasizing secure transaction integration and operational versatility with a cloud-based model. Vento ePOS specializes in restaurant and bar POS functionality with advanced stock management, operating as a standalone system or integrated with HOTELTIME’s PMS.
Vento’s user base spans a diversity of hotel segments, including resorts (26%), boutique hotels (11%), and city center hotels (11%), supported by 284 verified reviews averaging 4.7/5 overall. In contrast, Infor POS has no verified reviews on Hotel Tech Report, limiting insight into current user satisfaction. Both systems aim to streamline F&B operations, but Vento’s cloud-first approach with extensive inventory and guest profile management sets it apart operationally, while Infor POS offers employee reporting unique among the two.
If your hotel operates multiple food and beverage outlets requiring centralized transaction control across revenue centers and you value employee management reporting, Infor POS may suit your needs, although it lacks publicly available user ratings and detailed feature disclosures. This suggests limited market traction or a potentially outdated offering.
Conversely, if you run a hotel with integrated restaurant and bar operations needing cloud-based access, real-time stock and ingredient management, and tailored guest profiles—with a hotel portfolio including resorts, boutique, and city center hotels—Vento ePOS is a proven choice. Its 4.7/5 rating from 284 reviews, including 23 in the last six months at 4.5/5, indicates consistent satisfaction and ongoing product development. For small to medium-sized hotels in Europe, Middle East, Asia Pacific, or Africa, Vento’s regional presence and integration with HOTELTIME PMS make it a safer, better-supported option. Data for North American properties on Infor is unavailable, making Vento the more verifiable choice internationally.
Ease of use and onboarding ratings are only available for Vento ePOS, scoring 4.7/5 in both categories across 284 reviews. Reviewers commonly praise its intuitive interface that accelerates staff learning and daily operations. Infor POS lacks any verified ratings, making direct comparison impossible.
User feedback on Vento highlights fast transaction posting, accessible cloud-based control for F&B managers, and streamlined workflows. However, some users report a dated interface and language localization issues. These concerns suggest minor friction but do not outweigh the overall ease of adoption. Given the lack of Infor data, the evidence favors Vento ePOS on usability metrics, but without Infor reviews, the edge is undetermined by strict criteria.
Edge: Even.
Vento ePOS offers 26 unique features not found in Infor POS, compared to Infor’s 1 unique feature. Vento’s exclusive capabilities include on-premise deployment, self-service table-side ordering, upselling tools, digital menus, integrated kitchen displays, and comprehensive stock management with alerts and ingredient tracking. These features directly assist F&B managers and kitchen staff by improving order accuracy, reducing waste, and enhancing upsell opportunities, which can increase revenue and operational control. Vento also supports rewards programs with physical loyalty cards and detailed guest profiles, facilitating personalized guest engagement.
Infor POS’s sole unique feature is employee reporting and management, which helps HR managers and operations supervisors monitor staff performance and schedules but lacks the depth of operational features seen in Vento. Both systems share four features, but the substantial difference in hotel-specific POS functions gives Vento a clear advantage for properties prioritizing integrated F&B management.
Edge: Vento ePOS by HOTELTIME.
Customer support ratings are only available for Vento ePOS, scoring 4.8/5 with onboarding at 4.7/5. Multiple reviewers commend HOTELTIME’s responsive and helpful support team, noting quick troubleshooting and consistent communication during implementation. Some users request more on-site training and deeper setup guidance, indicating room for improvement in onboarding depth but not in support quality itself.
Infor POS has no customer support ratings or reviews, providing no basis for comparison. Without conflicting data, the support quality for Infor POS remains unknown, making the comparison incomplete. Because HOTELTIME’s support is widely praised and Infor’s unverified, the edge goes to HOTELTIME based on available evidence, but the prompt’s rules require at least 10 reviews on both sides for an edge call.
Edge: Even.
Infor POS supports 112 verified integration partners versus HOTELTIME’s 60, with 29 shared partners including major platforms like SiteMinder, TrustYou, and Revinate. Infor’s exclusive integrations cover companies like Priority Software, Birchstreet, and Omnibees, relevant for hotels seeking broad connectivity to enterprise resource planning and revenue management tools. HOTELTIME’s unique partners, such as STR, GuestRevu, and Sojern, focus more on guest experience analytics and distribution.
Hotels requiring extensive integration with global enterprise systems might prefer Infor POS for its broader partner network, especially if aligned with North American or multi-national operations. Meanwhile, HOTELTIME’s integration set is well-suited for properties in Europe, Asia, and the Middle East that prioritize PMS and guest engagement interfaces. The 112 to 60 partner count difference surpasses the 25% threshold for an integration edge.
Edge: Infor POS by Infor.
Infor POS has no verified reviews on Hotel Tech Report, making any rating comparison impossible. Vento ePOS holds a 4.7/5 overall rating across 284 reviews, with 23 reviews in the last six months maintaining a strong 4.5/5 score. This recent review activity confirms that Vento’s ratings reflect the current product experience.
Segment-specific ratings for Vento show consistent satisfaction: branded hotels (4.8/5, 67 reviews), resorts (4.7/5, 125 reviews), boutique hotels (4.7/5, 127 reviews), and airport/conference hotels (4.8/5, 65 reviews). Bed & breakfasts also rate Vento highly at 4.7/5 from 122 reviews. The volume and recency of reviews indicate a mature, well-adopted solution with stable performance.
Edge: Even (due to lack of Infor data).
Infor POS does not publish pricing or trial information, leaving buyers without transparent cost data. HOTELTIME’s Vento ePOS charges a base price of $300 but does not offer freemium, monthly flat, or per-room pricing tiers. No implementation fees or trials are advertised for either product.
Without detailed pricing models or total cost of ownership estimates, hotels must engage sales teams for quotes. HOTELTIME’s clear base price offers at least some upfront transparency compared to Infor’s undisclosed pricing.
Not ideal if:
Not ideal if:
The core difference between Infor POS and Vento ePOS lies in their feature depth and market validation. Infor POS focuses on centralized transaction and employee reporting for hospitality venues but lacks public user feedback and detailed hotel-specific features. Vento ePOS delivers a richer feature set tailored to hotel F&B operations with strong inventory control, guest profiles, and cloud-based access, supported by a substantial and recent review base across diverse hotel types.
Choose Infor POS if your hotel requires broad integrations with enterprise systems, values employee management reporting, and operates primarily in North America, where Infor has a recognized presence. Its hardware versatility may also support complex revenue center configurations.
Choose Vento ePOS if you operate resorts, boutique, or city center hotels in Europe, Asia, or Africa, and need a cloud-based POS that tightly integrates with hotel PMS, offers advanced stock and menu management, and has proven ease of use and customer support backed by hundreds of recent reviews. Its features support operational efficiency and guest experience improvements critical in these segments.
The lack of Infor POS reviews and pricing transparency tilts the recommendation toward Vento ePOS for hoteliers seeking a validated, hotel-centric POS solution today.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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订单管理
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| 自助桌边点餐 | ||
| 追加销售 | ||
| 数字菜单 | ||
| 高级订购 | ||
| 折扣和促销 | ||
| 移动订购 | ||
| 集成厨房展示 | ||
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Inventory Management
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| 库存管理 | ||
| 成分管理 | ||
| 库存报告 | ||
| 股票警报 | ||
| 配方成本核算 | ||
| 食品成本报告 | ||
| 报告导出 | ||
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▾
CRM & Loyalty
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| 用户管理 | ||
| 折扣和促销 | ||
| 宾客简介 | ||
| 奖励计划 | ||
| 营销活动 | ||
| 客户洞察报告 | ||
| 分割 | ||
| 实体会员卡 | ||
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Accounting
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| 折扣和促销 | ||
| 客户洞察报告 | ||
| 付款日志报告 | ||
| 会计软件集成 | ||
| 映射 | ||
| 同步错误警报 | ||
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付款
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| 礼品卡 | ||
| 追加销售 | ||
| 折扣和促销 | ||
| 客户洞察报告 | ||
| 符合 PCI 标准 | ||
| 支票拆分 | ||
| 退款管理和欺诈预防 | ||
| 付款日志报告 | ||
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Analytics & Insights
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| 员工报告和管理 | ||
| 销售报告 | ||
| 菜单绩效报告 | ||
| 服务器推荐 | ||
| 服务器级别报告 | ||
| 宾客简介 | ||
| 移动分析 | ||
| 食品成本报告 | ||
| 报告导出 | ||
| 客户洞察报告 | ||
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Delivery
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| 多平台整合 | ||
| Uber Eats | ||
| 冲门 | ||
| 配送菜单定制 | ||
| 折扣和促销 | ||
| 评论集锦 | ||
| 菜单同步 | ||
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Other
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| 本地 | ||
| 基于云 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
酒店经营者喜爱的方面
许多评价者表示HotelTime界面直观,易于学习,帮助他们高效处理日常酒店和餐厅事务。他们提到入住登记更快,预订录入更便捷,信息访问更迅速,工作流程更顺畅,... 许多评价者表示HotelTime界面直观,易于学习,帮助他们高效处理日常酒店和餐厅事务。他们提到入住登记更快,预订录入更便捷,信息访问更迅速,工作流程更顺畅,从而减少了运营摩擦。
支持是评论中最突出的主题之一,用户称赞响应迅速、故障排除有帮助,以及实施过程中沟通顺畅。也有一些用户希望获得更多现场培训和更深入的设置指导,表明支持质... 支持是评论中最突出的主题之一,用户称赞响应迅速、故障排除有帮助,以及实施过程中沟通顺畅。也有一些用户希望获得更多现场培训和更深入的设置指导,表明支持质量较高,但入门培训还有提升空间。
用户反复强调HotelTime能够将酒店运营与餐厅/POS活动连接起来,特别是在预订、房费、账单和部门协调方面。这种集成帮助员工提高工作效率,并为管理层提供更好的... 用户反复强调HotelTime能够将酒店运营与餐厅/POS活动连接起来,特别是在预订、房费、账单和部门协调方面。这种集成帮助员工提高工作效率,并为管理层提供更好的酒店整体监督。
酒店经营者提出异议的方面
用户常常希望获得更详细、整合且可定制的报告,特别是在生产力、客人服务和管理决策方面。用户希望减少手动操作,获得更多关于销售、人员配置和运营绩效的实时可... 用户常常希望获得更详细、整合且可定制的报告,特别是在生产力、客人服务和管理决策方面。用户希望减少手动操作,获得更多关于销售、人员配置和运营绩效的实时可视化。
评论者喜欢标准模板和核心功能,但有几位表示HotelTime可以更好地适应特定酒店的需求。他们希望有更灵活的自定义报告、权限设置和可配置的工作流程,这将有助于... 评论者喜欢标准模板和核心功能,但有几位表示HotelTime可以更好地适应特定酒店的需求。他们希望有更灵活的自定义报告、权限设置和可配置的工作流程,这将有助于系统适应独特的运营模式。
排名更高的方面
独特功能
这取决于您的需求。Infor POS 和 Vento ePOS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Infor POS 提供 112 个经验证的集成合作伙伴,而 Vento ePOS 提供 60 个。在切换之前,请查看上方的功能对比以了解它们的差异。
Infor POS:否。Vento ePOS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Infor 的 HT Score 为 0,HOTELTIME 的为 96。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐