The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 175 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
innRoad 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.8/5) ,拥有独特功能如 Housekeeping module and Housekeeping module.
Selise Signature 表现出色 .
基于 HTR 上 175 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 175 | 0 |
在分析了 175 条经验证的评价后,innRoad 用户最看重其 用户界面和可用性, 预订管理, 客户支持,而 Selise Signature 用户则强调 。点击任意主题查看评价者的反馈。
|
|
Selise Signature |
|---|---|
| 优点 | |
|
+
用户界面和可用性
▾
|
|
|
+
预订管理
▾
|
|
|
+
客户支持
▾
|
|
|
+
自定义报告
▾
|
|
| 缺点 | |
|
−
系统性能和更新
▾
|
|
|
−
自定义报告
▾
|
|
|
−
定制
▾
|
|
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Selise Signature |
|---|---|---|
| 小型(10-24 间客房) ▾ | #7 101 条评价 | — |
| 中型(25-74 间客房) ▾ | #10 36 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 10 条评价 | — |
| 超大型(200+ 间客房) | #6 4 条评价 | — |
按物业类型
| 细分市场 |
|
Selise Signature |
|---|---|---|
| 精品酒店 ▾ | #8 70 条评价 | — |
| 豪华酒店 ▾ | #9 34 条评价 | — |
| 品牌/连锁酒店 ▾ | #11 20 条评价 | — |
| 长住酒店 ▾ | #12 12 条评价 | — |
按区域
| 细分市场 |
|
Selise Signature |
|---|---|---|
| 北美 ▾ | #6 166 条评价 | — |
| 欧洲 | #21 4 条评价 | — |
| 亚太 | #21 1 条评价 | — |
| 中东 | #19 1 条评价 | — |
Choosing a hotel management system requires weighing features, usability, support, and market presence. innRoad All-in-1 HMS stands out as the more established solution with a significant review history, while Selise e Signature appears less reviewed and lacks recent feedback. Your team should consider which product aligns best with your operational needs and growth plans.
innRoad offers a comprehensive platform trusted by thousands worldwide, whereas Selise’s product seems to have limited market penetration. Both aim to streamline hotel operations, but do they truly meet your hotel's specific demands?
innRoad is a widely used hotel management software with over 148 reviews, showing consistent recent feedback and an overall 4.72/5 rating. In contrast, Selise has no recent reviews or ratings, making it difficult to assess its current performance or user satisfaction. InnRoad’s recent reviews emphasize its ease of use and support quality, whereas Selise's feedback is nonexistent or outdated.
innRoad excels in delivering a full suite of features like channel management, booking engine, and revenue tools, while Selise appears to focus on more limited functionalities. Given the current review volume and recent positive feedback, innRoad’s reputation is significantly stronger.
Are you willing to rely on a lesser-reviewed platform with uncertain ongoing support? Or would you prefer a proven, review-backed solution?
If your hotel needs an all-in-one management platform with extensive integrations, multi-currency support, and proven market presence, go with innRoad. Its features include channel management, booking engine, housekeeping, and more, all rated highly by users and supported by thousands of hotels globally.
If your hotel requires a simpler or niche system with limited market evidence or features, Selise might seem appealing, but the lack of recent reviews or customer feedback makes it a risky choice. InnRoad’s established track record and diverse feature set make it the safer, more reliable option for growth-focused hoteliers.
innRoad’s user interface is rated 4.47/5, with many users praising its intuitiveness and straightforward operation. Support and onboarding are also highly rated at 4.48/5 and 4.25/5 respectively, with reviews highlighting its ease of learning and helpful support team. Customers mention that new staff can quickly adapt, and the system’s design reduces training time.
Selise offers no available ratings or recent reviews, leaving its ease of use unverified. Without current user feedback, it’s impossible to gauge whether Selise’s interface matches innRoad’s clarity and simplicity.
Edge: innRoad.
innRoad boasts 77 unique features, including multi-currency support, channel management, booking engine, housekeeping module, online check-in, and integrated payment processing. It also provides advanced revenue management, automated reporting, guest communication, and mobile apps.
Selise’s feature set is not detailed, and it has zero verified features or integrations listed. Its limited feature description and absence of recent reviews suggest it might lack the depth and breadth innRoad provides.
Edge: innRoad.
innRoad’s support receives a 4.48/5 rating, with reviews consistently praising its 24/7 availability and knowledgeable staff. Customers highlight that support is quick, helpful, and crucial during onboarding and daily operations.
Selise has no recent reviews or support ratings available, making it impossible to assess its responsiveness or quality. Given innRoad’s clear support reputation, it’s the safer choice for hoteliers who prioritize reliable help.
Edge: innRoad.
innRoad has verified integrations with 34 partners, including major PMS, booking engines, and accounting tools like QuickBooks. These integrations facilitate smooth operations across distribution, accounting, and guest management.
Selise lists no verified integrations, suggesting it has limited connectivity options. The extensive partner network in innRoad ensures your hotel can connect with the tools you already use and need.
Edge: innRoad.
innRoad’s reviews are recent and plentiful, with a 4.72/5 overall score based on 148 reviews. Hoteliers across various segments, especially independent and boutique hotels, rate innRoad highly for usability and support.
Selise lacks recent reviews and any publicly available ratings, making comparison impossible. For a reliable gauge of user satisfaction, innRoad’s active and positive review base clearly outperforms.
Edge: innRoad.
innRoad’s pricing starts at $600 per month, with no hidden fees or implementation costs. Its transparent pricing and flexible plans make budgeting straightforward for hotels of different sizes.
Selise’s pricing information is unavailable, and with no recent reviews or case studies, determining its value is challenging. InnRoad’s established pricing model offers better predictability and clarity.
Edge: innRoad.
Not ideal if:
Not ideal if:
innRoad provides a comprehensive, well-reviewed hotel management solution that supports growth and operational efficiency. Its extensive feature set, proven support, and large user base make it an ideal choice for mid-sized and independent hotels seeking reliability and scalability.
Selise, while potentially suitable for very small or simple properties, lacks recent reviews, detailed features, and a market presence. Its limited publicly available information and support ratings make it a less certain choice for hoteliers eager for proven technology.
Choose innRoad if you need a trusted, feature-rich platform with active support and a track record of satisfying thousands of hoteliers. Opt for Selise only if your hotel operates on a very small scale and you can verify its suitability through other means.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
Selise Signature | |
|---|---|---|
| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,innRoad All-in-1 HMS 和 Selise e Signature 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
Selise Signature |
|---|---|---|
| 团体预订引擎 | ||
| 多币种 | ||
| 家政 | ||
| 物业管理系统 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 65 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
该目标暂无已发布的案例研究。
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
虽然 Innroad 总体上是用户友好的,但 UI 和导航等某些方面可以更加直观。这些方面的改进将使新用户受益,并使日常操作更加高效。
Innroad 直观的预订管理系统简化了整个预订流程。它提供全面的数据访问,使员工能够高效地处理多房间预订和客人信息。
24/7 客户支持因其可用性和所提供帮助的质量而受到称赞。然而,一些用户报告称,偶尔会遇到沟通和解决速度方面的困难。
酒店从业者提出异议的方面
用户提到频繁更新有时会降低系统性能,影响生产力。尽管更新带来好处,但建议更高效地推出并尽量减少干扰。
一些评论呼吁改进自定义报告功能。用户建议提供更详细、可自定义的报告选项,以便更深入地了解客户行为和运营指标。
独特功能
评分差异最大的方面
这取决于您的需求。innRoad All-in-1 HMS 和 Selise e Signature 共享许多核心 Hotel Management Software 功能,但各有独特的能力。innRoad All-in-1 HMS 提供 34 个经验证的集成合作伙伴,而 Selise e Signature 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。innRoad All-in-1 HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
innRoad All-in-1 HMS:否。Selise e Signature:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。innRoad 的 HT Score 为 27,Selise Signature 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问