项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 626 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Profitroom 在支持、入职培训和客户管理方面表现出色,尤其适合民宿住宿设施(4.8/5),并拥有移动优化/响应式以及紧急信息等独家功能。
基于 HTR 上 626 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $600/月 |
| 经验证的评价 | 0 | 626 |
在分析了 626 条经验证的评价后,Last Minute 用户最看重其 ,而 Profitroom 用户则强调 支持、入职培训和客户管理, 易用性和员工效率, 定制化、品牌塑造及网站/小部件灵活性。点击任意主题查看评价者的反馈。
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易用性和员工效率
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定制化、品牌塑造及网站/小部件灵活性
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客人预订体验与移动端可用性
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后台变更、预订编辑和工作流程摩擦
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与PMS/OTA分销软件的集成及系统兼容性
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报告、分析和仪表盘深度
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各产品在不同酒店规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 | Last Minute |
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| 小型(10-24 间客房) ▾ | — | #3 182 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 324 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 64 条评价 |
| 超大型(200+ 间客房) ▾ | — | #4 19 条评价 |
按酒店类型
| 细分市场 | Last Minute |
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| 精品酒店 ▾ | — | #2 237 条评价 |
| 豪华酒店 ▾ | — | #3 227 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 140 条评价 |
| 长住酒店 ▾ | — | #2 83 条评价 |
按区域
| 细分市场 | Last Minute |
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| 北美 ▾ | — | #10 26 条评价 |
| 欧洲 ▾ | — | #1 499 条评价 |
| 亚太 ▾ | — | #13 14 条评价 |
| 中东 ▾ | — | #9 6 条评价 |
Last Minute and Profitroom Booking Engine 360 serve fundamentally different hotel technology purposes despite both being listed under the booking engine category. Profitroom is a comprehensive direct booking engine with a broad feature set, global market presence, and extensive hotel segment coverage, designed to increase direct bookings and revenue. Last Minute, in contrast, is an AI-driven review management system focusing on distilling guest feedback and providing actionable insights rather than managing bookings.
Profitroom solves the critical problem of maximizing direct hotel revenue by transforming the guest booking journey through mobile optimization, flexible pricing, upselling, and integrated marketing automation. Last Minute addresses operational challenges around managing and understanding online reviews at scale, aiming to improve guest satisfaction and service refinement. For hotels looking to grow direct sales through an advanced booking platform, Profitroom clearly fits; for those prioritizing AI-enhanced review analytics, Last Minute might be relevant, though it lacks booking-related functionality.
If your hotel aims to boost direct bookings and increase revenue via a sophisticated, multi-feature booking engine with global outreach and proven results, Profitroom Booking Engine 360 is the data-backed choice. Its 4.7 overall rating across 626 reviews (28 in the last six months at 4.4) supports a consistent high user satisfaction in varied hotel segments, especially resorts (4.7/5, 266 reviews) and boutique hotels (4.8/5, 240 reviews). Profitroom’s comprehensive tools—such as multi-currency support, marketing automation, and upselling—fit small to large properties wanting an integrated direct sales platform.
Conversely, Last Minute’s rating data is absent, with no verified reviews or bookings features, making it unsuitable if direct booking management is your priority. Its AI review summarization tool targets hotels that need to process large volumes of guest feedback efficiently but does not replace a booking engine. Properties focusing on guest sentiment analysis without relying on booking engine capabilities might consider Last Minute, though lack of case studies or testimonials limits evidence of operational impact.
Profitroom’s ease of use rating stands at 4.7/5 from 626 reviews with an onboarding score of 4.6/5, reflecting strong consensus on intuitive design and practical workflows for hotel staff. Reviewers highlight fast rate changes, simple booking management, and minimal training needs for front desk and revenue teams. Though some users report friction with back-office workflows, overall adoption is smooth and speeds up daily reservation tasks.
Last Minute lacks any verified reviews or ratings on ease of use or onboarding, providing no measurable evidence of user experience. Without comparative data, it is impossible to gauge how easily hotel teams adopt Last Minute’s AI review tools or how it fits into daily operations.
Edge: Even.
Profitroom offers 43 unique hotel-relevant features absent in Last Minute, including mobile optimization, urgency messaging, multi-currency and multi-lingual support, PCI compliance, and advanced booking capabilities like multi-room bookings and add-on customization. These features directly impact operational workflows by enabling front desk and revenue managers to control rates dynamically, upsell packages, and automate pre- and post-stay guest communications, thereby increasing conversion and revenue per booking.
Last Minute provides no booking-related features and zero overlap with Profitroom’s capabilities. Its core offering is AI-powered review summarization and recommendations, which do not affect booking workflows but can influence guest satisfaction strategies indirectly. Since Last Minute has no booking engine features, it cannot replace Profitroom’s comprehensive toolset.
Edge: Profitroom Booking Engine 360.
Profitroom earns a 4.6/5 customer support rating with 626 reviews and a 4.6 onboarding score, reflecting responsive and knowledgeable assistance praised by multiple users. Hotels appreciate proactive onboarding, professional account management, and timely resolution of issues, critical during implementation and ongoing use. Some minor complaints mention ticket delays and a lack of phone support, but these do not dominate the feedback.
Last Minute has no verified customer support ratings or reviews, providing no evidence of support quality or responsiveness.
Edge: Even.
Profitroom integrates with 67 verified partners, including major PMS and channel managers like Mirai, HOTELTIME, apaleo GmbH, and SHR Group. These integrations enable real-time rate and availability management across OTAs and direct channels, essential for hotels managing inventory complexity and distribution efficiency. Profitroom’s connection ecosystem supports various hotel segments requiring seamless system interoperability.
Last Minute lists zero verified integrations, offering no ecosystem connectivity. This absence limits its operational scope to review management without integration into existing hotel technology stacks.
Edge: Profitroom Booking Engine 360.
Profitroom’s 4.7 overall rating from 626 reviews, including 28 recent reviews at 4.4, demonstrates sustained high satisfaction across multiple hotel types. Ratings for resorts (4.7/5, 266 reviews), boutique hotels (4.8/5, 240 reviews), and luxury hotels (4.7/5, 230 reviews) confirm broad appeal. Recent reviews show only a slight dip (4.4 vs. 4.7 overall), indicating consistent value.
Last Minute lacks any verified reviews and ratings, providing no basis for comparison or confidence in user satisfaction.
Edge: Even.
Profitroom publishes a base price of $600 with no freemium, monthly flat, or per-room pricing, and no implementation fee. No trial is available. This transparent pricing offers hotels a clear upfront investment for a full-featured booking engine.
Last Minute does not publish pricing details, offers no trial, and provides no indication of cost structure. This lack of transparency complicates budgeting and purchasing decisions.
Not ideal if:
Not ideal if:
Last Minute and Profitroom operate in different domains despite their listing under booking engines. Last Minute focuses exclusively on AI-powered review summarization and recommendations without booking or distribution features. Profitroom delivers a comprehensive, globally recognized booking engine platform with 43 hotel-specific features and 67 verified integrations, designed to drive direct booking revenue and streamline operations.
Choose Profitroom if your primary need is a proven, full-featured booking engine that supports multi-currency, upselling, and integrates deeply with PMS and channel managers, backed by strong customer support. Its 4.7 rating across hundreds of hotel reviews and documented case studies demonstrating direct booking growth provide strong evidence of its value. Choose Last Minute only if your hotel’s priority is extracting actionable insights from guest reviews via AI, and booking functionality is handled by another system; however, lack of verified reviews or integrations warrants caution.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $600/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 | Last Minute |
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商品和包装
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| 房间替换 | ||
| 多房间和多费率计划预订 | ||
| 固定费率、浮动费率和折扣率 | ||
| 合并库存 | ||
| 特别优惠和折扣 | ||
| 可定制的附加组件 | ||
| 膳食计划 | ||
| 网站整合 | ||
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追加销售和交叉销售
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 礼品卡 | ||
| 预订放弃重新获得 | ||
| 可定制的附加组件 | ||
| 特别优惠和折扣 | ||
| 膳食计划 | ||
| 替代住宿建议(没有空房时) | ||
| 忠诚度计划整合 | ||
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转换
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| 移动优化/响应式 | ||
| 特别优惠和折扣 | ||
| 紧急信息 | ||
| 预订放弃重新获得 | ||
| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 人工智能优化 | ||
| 价格对比 | ||
| 多种语言 | ||
| 转化率报告 | ||
| Facebook 转化跟踪 | ||
| 可定制的退出意图模式 | ||
| 表单自动填充 | ||
| 灵活日期 | ||
| 费率计划比较 | ||
| Google 酒店广告预订 | ||
| Tripadvisor 预订 | ||
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支付
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| 多币种 | ||
| 苹果支付 | ||
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通知
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| 预订放弃重新获得 | ||
| 入住后电子邮件 | ||
| 入住前电子邮件 | ||
| 确认电子邮件 | ||
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团体预订
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| 婚礼和企业预订模块 | ||
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报告与分析
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| 转化率报告 | ||
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| Google Analytics 跟踪 | ||
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税务合规
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| PCI合规性 | ||
| 符合 ADA 标准 | ||
| 关税 | ||
| 多币种 | ||
| 符合 GDPR 规定 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We love how keen Profitroom are to adopt feedback. We needed an ‘out of the box’ solution so ultimately chose Profitroom as they’re always evolving the system to our changing indus..."
该目标暂无已发布的案例研究。
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
酒店经营者喜爱的方面
大量评价者称赞Profitroom的支持团队、入职专家和客户成功经理响应迅速、专业且积极主动。多位用户指出,强有力的实施支持帮助他们顺利上线并快速解决问题,但也... 大量评价者称赞Profitroom的支持团队、入职专家和客户成功经理响应迅速、专业且积极主动。多位用户指出,强有力的实施支持帮助他们顺利上线并快速解决问题,但也有部分提到工单处理延迟或缺乏电话支持。
用户常常描述该平台易于使用、直观、逻辑清晰且实用,适合酒店团队。评论者表示它加快了日常预订工作,使价格调整和预订管理更简单,减少了繁忙员工的操作摩擦。
用户重视能够通过自定义设计、布局、颜色、优惠和酒店专属展示来调整预订引擎以符合其品牌。同时,一些用户希望拥有更细致的外观控制、更多模板、更好的小部件可... 用户重视能够通过自定义设计、布局、颜色、优惠和酒店专属展示来调整预订引擎以符合其品牌。同时,一些用户希望拥有更细致的外观控制、更多模板、更好的小部件可移植性以及更简便的内容/图片管理。
酒店经营者提出异议的方面
多条评论提到在预订编辑、后台内容管理、预订更正以及处理错误时存在摩擦,且无需额外手动操作。用户希望预订编辑更直观,预订通知更清晰,宾客数据更准确,后台... 多条评论提到在预订编辑、后台内容管理、预订更正以及处理错误时存在摩擦,且无需额外手动操作。用户希望预订编辑更直观,预订通知更清晰,宾客数据更准确,后台工作流程更顺畅,以支持繁忙团队的需求。
一个普遍的主题是需要与PMS、OTA分销软件及其他酒店系统实现更强的集成。评论者在许多情况下认可有效的连接,但也报告了兼容性问题、渠道覆盖有限、第三方系统导... 一个普遍的主题是需要与PMS、OTA分销软件及其他酒店系统实现更强的集成。评论者在许多情况下认可有效的连接,但也报告了兼容性问题、渠道覆盖有限、第三方系统导致的延迟,以及对更完整一体化解决方案的需求。
独特功能
这取决于您的需求。Last Minute 和 Profitroom Booking Engine 360 共享许多核心 Booking Engine 功能,但各有独特的能力。Last Minute 提供 0 个经验证的集成合作伙伴,而 Profitroom Booking Engine 360 提供 67 个。在切换之前,请查看上方的功能对比以了解它们的差异。
Last Minute:否。Profitroom Booking Engine 360:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Last Minute 的 HT Score 为 0,Profitroom 的为 94。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐