The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 45 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Last Minute 表现出色 .
ROIBACK 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile optimized/responsive and Urgency messaging.
基于 HTR 上 45 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 45 |
在分析了 45 条经验证的评价后,Last Minute 用户最看重其 ,而 ROIBACK 用户则强调 支持和客户服务, 直接预订优化, 技术改进。点击任意主题查看评价者的反馈。
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支持和客户服务
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直接预订优化
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技术改进
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报告和分析
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多语言和用户友好界面
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支付网关
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Last Minute |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #29 8 条评价 |
| 中型(25-74 间客房) ▾ | — | #22 18 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 9 条评价 |
| 超大型(200+ 间客房) ▾ | — | #10 6 条评价 |
按物业类型
| 细分市场 | Last Minute |
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|---|---|---|
| 精品酒店 ▾ | — | #24 15 条评价 |
| 豪华酒店 ▾ | — | #23 15 条评价 |
| 品牌/连锁酒店 ▾ | — | #18 13 条评价 |
| 长住酒店 | — | #19 4 条评价 |
按区域
| 细分市场 | Last Minute |
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| 北美 | — | #18 4 条评价 |
| 欧洲 ▾ | — | #20 12 条评价 |
| 亚太 ▾ | — | #10 14 条评价 |
| 中东 | — | #14 3 条评价 |
Choosing between Last Minute by Last Minute and Roiback’s Booking Engine depends on your hotel’s specific needs and growth strategies. Both aim to optimize reservation processes, but they differ vastly in maturity, features, and market presence.
Last Minute, with no reviews or recent activity, appears untested and unlikely to meet modern hotel technology standards. Roiback, on the other hand, boasts 43 reviews, a recent review count of five in the last six months, and a strong 90% likelihood to recommend, indicating a proven and trusted solution. Do you want a platform with uncertain support or a well-regarded booking engine trusted by thousands?
Last Minute offers an extremely limited platform with no reviews, no integrations, and no recent customer feedback, making it impossible to gauge its effectiveness or reliability. Conversely, Roiback has a substantial presence across multiple regions with 43 verified reviews, including recent feedback from five hotels in the past six months, reinforcing its credibility.
Roiback’s advanced features — like multi-language support, detailed analytics, and robust integrations — set it ahead, while Last Minute’s lack of features and user validation make it hard to justify its use. Which product can you confidently trust to support your hotel’s growth and operational needs?
If your hotel needs a flexible, feature-rich booking engine that helps increase direct bookings, go with Roiback. Its extensive feature set (36 exclusive features), high user ratings, and proven track record make it suitable for hotels seeking measurable growth.
If your hotel is looking for a simple, no-cost solution, Last Minute might seem appealing, but its lack of reviews and features suggest it’s not a reliable choice for serious revenue optimization. For hotels wanting a mature platform with proven results, Roiback is the clear winner.
Roiback scores 4.49 out of 5 for ease of use, with positive reviews highlighting its user-friendly interface and smooth onboarding process. Reviewers mention that the platform’s multi-lingual support, clear rate grids, and customizable options simplify the booking process.
Last Minute, with a 0/5 rating for ease of use and no reviews, indicates an untested or possibly outdated interface. Your team would likely face steep learning curves and integration issues with Last Minute, if it can be used at all.
Edge: Roiback.
Roiback offers 36 exclusive features including mobile responsiveness, urgency messaging, multi-room bookings, rate comparison widgets, social media integration, loyalty program options, and multiple payment gateways like Apple Pay, Google Pay, and PayPal. Its focus on marketing tools, analytics, and multi-language support makes it a comprehensive solution.
Last Minute claims no features and no integrations, rendering it unsuitable for hotels seeking modern, versatile booking tools. Its limited scope means it cannot compete with Roiback’s extensive capabilities, making Roiback the preferable choice.
Edge: Roiback.
Roiback’s customer support scores 4.72 out of 5, with reviews praising its responsiveness, personalized consulting, and dedicated account teams. Hotels report that their support helps optimize campaigns, improve bookings, and resolve technical issues swiftly.
In contrast, Last Minute has zero reviews, no support ratings, and no testimonial evidence of support quality. Without verified support feedback, it’s impossible to trust Last Minute’s ability to assist your team effectively.
Edge: Roiback.
Roiback connects with 27 verified partners, including major channel managers and tech providers like GuestCentric, Triptease, and yieldPlanet. This extensive ecosystem facilitates smooth operations and multi-channel management.
Last Minute shows no verified integrations or partnerships, limiting its functionality and ability to connect with your existing systems. For a hotel that relies on connectivity and automation, Roiback’s integrations make it the smarter choice.
Edge: Roiback.
With 43 reviews, Roiback’s recent feedback indicates a high level of satisfaction, especially among luxury, boutique, and city-center hotels. Its overall NPS score of 9/5 and 90% likelihood to recommend reflect strong hotel confidence in its capabilities.
Last Minute lacks reviews altogether, preventing any assessment of hotel satisfaction. Its absence from the review landscape suggests it’s untested or inactive in the market, making Roiback the clearly favored product.
Edge: Roiback.
Last Minute does not publish any pricing details, which suggests it might not be a commercially available or actively supported platform. Roiback charges a $500 monthly fee, with no mention of implementation fees or freemium options, indicating a transparent, subscription-based model.
Given the lack of pricing transparency and the absence of reviews or proven value, Roiback’s predictable pricing offers better clarity for your hotel’s budgeting.
Not ideal if:
Not ideal if:
Roiback stands out as a mature, feature-rich booking engine trusted by thousands globally. Its extensive integrations, dedicated support, and proven customer satisfaction make it the logical choice for hotels wanting to grow their direct sales and streamline operations.
Last Minute appears to be an untested, unsupported platform with no reviews or features, making it unsuitable for hotels that prioritize reliability, scalability, and customer experience. If your hotel aims for sustained growth and operational efficiency, Roiback is the clear recommendation.
For hotels seeking a dependable, comprehensive booking engine, Roiback offers a proven track record backed by recent positive reviews, a broad feature set, and strong support. Last Minute’s lack of data and presence should give hoteliers pause—avoid relying on an unverified platform when the market offers robust alternatives.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Last Minute |
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Last Minute 和 Roiback | Booking Engine 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Last Minute |
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| 多房间和多费率计划预订 | ||
| 房间替换 | ||
| 特别优惠和折扣 | ||
| 移动优化/响应式 | ||
| 紧急信息 | ||
| 预订放弃重新获得 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Partnering with Roiback has been a game-changer, as their innovative solutions and close support by our Direct Channel Specialist have empowered Jasmine City Group to reach new h..."
酒店从业者喜爱的方面
Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要... Roiback 的专业支持团队(包括客户经理和直接渠道专家)获得了高度赞誉。用户对他们的响应能力、专业知识和个性化咨询表示赞赏,这些都对实现业务目标起到了重要作用。
Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有... Roiback 通过用户友好的预订引擎、创新的直销策略以及忠诚度计划和促销套餐等工具来提高直接预订量。酒店运营商报告称,在线销售量大幅增长,直接渠道可见度也有所提高。
关键反馈包括要求加快系统响应速度、减少重复和 404 错误等技术故障以及统一平台以简化流程。这些技术改进对于实现无缝用户体验至关重要。
酒店从业者提出异议的方面
该平台的用户友好型和直观预订引擎受到好评,并提到其流畅的多语言支持和易用性。然而,一些用户要求改进默认语言设置和界面设计,以提供更好的用户体验。
虽然该平台支持多种支付网关,但用户建议需要扩展支付选项,特别是整合更多的本地和国际网关,以避免连接问题。
独特功能
评分差异最大的方面
这取决于您的需求。Last Minute 和 Roiback | Booking Engine 共享许多核心 Booking Engine 功能,但各有独特的能力。Last Minute 提供 0 个经验证的集成合作伙伴,而 Roiback | Booking Engine 提供 27 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Roiback | Booking Engine 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Last Minute:否。Roiback | Booking Engine:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Last Minute 的 HT Score 为 0,ROIBACK 的为 72。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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