项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 39 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Lean Hotel System 凭借客户关系管理以及移动应用等独家功能脱颖而出。
Shiji Group 在易于使用方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
基于 HTR 上 39 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $500/月 | 起价 $1,200/月 |
| 经验证的评价 | 2 | 37 |
在分析了 39 条经验证的评价后,Lean Hotel System 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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培训材料
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报告和分析
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系统速度
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #66 1 条评价 | #59 2 条评价 |
| 中型(25-74 间客房) ▾ | #64 1 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 16 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #59 2 条评价 | #32 19 条评价 |
| 豪华酒店 ▾ | #63 1 条评价 | #26 25 条评价 |
| 品牌/连锁酒店 ▾ | #59 1 条评价 | #23 20 条评价 |
| 长住酒店 | — | #36 3 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | #43 2 条评价 | #31 10 条评价 |
| 亚太 ▾ | — | #15 5 条评价 |
| 中东 ▾ | — | #3 15 条评价 |
Lean Hotel System and Shiji Daylight PMS both serve the property management needs of hotels but diverge sharply in scale, feature depth, and market reach. Lean Hotel System targets urban boutique and airport/conference hotels with a modern, automated PMS focused on core operational efficiency. Shiji Daylight PMS suits a broader spectrum, from independent boutiques to large global chains, emphasizing centralized guest data, extensive features, and scalability.
Both products address the fundamental challenge of managing reservations, guest profiles, billing, and daily operations in a cloud-native environment. They automate workflows and integrate with third-party systems, simplifying the front desk’s workload and improving guest experiences through digital tools.
If you operate a small to mid-sized urban boutique or airport/conference hotel primarily in North America or Europe, Lean Hotel System’s straightforward, automated platform fits well. It focuses on essential PMS capabilities with a clean, modern interface and covers spa and wellness modules, which some boutique properties prioritize. However, this conclusion rests on only two reviews, limiting confidence in fit assessment.
If your property is part of a large branded group, a luxury hotel, or a mixed portfolio spanning multiple regions—including Asia Pacific, Middle East, and Africa—Shiji Daylight PMS is the stronger choice. Its 37 reviews across diverse hotel types, including 19 boutique and 25 luxury properties, show robust user adoption and satisfaction. Shiji's extensive automation, centralized guest profiles, multilingual support, and real-time reporting cater to the operational complexity and scale of larger or multinational hotels.
Shiji Daylight PMS rates 4.6 on ease of use and onboarding based on 37 reviews, indicating reliable staff adoption and manageable training. Reviewers highlight its intuitive interface, tablet-enhanced access, and accessible training materials, which shorten learning curves for front-desk teams. Lean Hotel System, with only two reviews, scores 3/5 on ease of use and onboarding. One user calls it "very intuitive and modern," while the limited review count constrains broader conclusions. The opposing review’s negative comment without detail further clouds the picture.
Given the significantly larger and more consistent user base praising Shiji’s interface and implementation experience, ease of use favors Shiji Daylight PMS.
Edge: Even.
Shiji Daylight PMS offers 59 unique features beyond the 39 shared with Lean Hotel System, including online check-in/out, multi-lingual support, centralized role management, task management, a booking engine with group functionalities, and extensive guest communication tools such as SMS messaging and guest feedback management. These features empower front desk managers and revenue teams to automate complex workflows, manage multi-property portfolios, optimize rates, and engage guests proactively.
Lean Hotel System’s unique features number only three: a guest CRM, a spa & wellness module, and a mobile app. These cater primarily to boutique and wellness-focused properties, where managing treatments and personalized care is operationally impactful.
Shiji’s extensive features change how hotels handle everything from room assignment rules to PCI-compliant payments and automated night audits, supporting both operational scale and guest experience personalization. Lean Hotel System is more narrowly focused, suitable for properties that need streamlined core PMS functions without the broader multi-property or revenue management tools.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS earns 4.6 on customer support and onboarding ratings from 37 reviews. Reviewers describe the support team as professional, responsive, and available 24/7. The implementation process is often praised for its smoothness and knowledgeable staff, which helps reduce administrative burdens post-launch.
Lean Hotel System has only two reviews, averaging 3/5 on support and onboarding. One reviewer calls support "professional and agile," while the other review is a harsh negative without specifics, offering limited evidence.
Overall, the volume and consistency of positive feedback give Shiji Daylight PMS an operational advantage in customer support reliability and partner responsiveness.
Edge: Even.
Shiji Daylight PMS integrates with 72 verified partners, over four times Lean Hotel System’s 17. Both share five common partners including Onity, Lybra Tech, D-Edge, SiteMinder, and Adyen, covering critical connections for distribution, payment, and door-lock systems.
Shiji’s unique integrations include revenue management systems like IDeaS and Duetto, channel managers, CRS, digital registration, and advanced guest engagement platforms like Revinate, Oaky by Plusgrade, and Fairmas. These support hotels with complex portfolios, multi-channel distribution, and in-depth revenue optimization strategies.
Lean Hotel System’s exclusive partners like RateBoard GmbH and TrustYou reflect a smaller ecosystem, adequate for simpler operations but limited in scale and specialty.
Hotels needing extensive connectivity for dynamic pricing, guest engagement, and multi-property management benefit most from Shiji’s integration breadth.
Edge: Shiji Daylight PMS.
Lean Hotel System holds a perfect 5/5 overall rating but from only two reviews, both from boutique or airport/conference hotels. Shiji Daylight PMS scores 4.6/5 across 37 reviews spanning luxury, boutique, branded, and city center hotels. Shiji’s recent reviews remain consistent with historical ratings, signaling stable satisfaction.
Boutique hotels rate Lean Hotel System at 5/5 (2 reviews) and Shiji Daylight PMS at 4.6/5 (19 reviews). Luxury properties rate Shiji at 4.5/5 (25 reviews), where Lean Hotel System has no data. This suggests Shiji’s rating is more representative across property types and volumes.
Given the limited review count for Lean Hotel System, Shiji Daylight PMS’s ratings carry greater weight and reliability.
Edge: Even.
Lean Hotel System charges a base price of $500 with no published implementation fees, monthly flat or per-room pricing, or free trials. Shiji Daylight PMS’s base price is $1,200 upfront, also with no published monthly or per-room fees and no trial.
Lean Hotel System’s lower entry price may appeal to budget-conscious small hotels or boutiques, though pricing transparency beyond base fees is limited. Shiji’s higher upfront cost reflects its broader feature set and scalability but lacks detailed published pricing for ongoing costs.
Hotels should seek detailed quotes based on property size and needs, but initial pricing suggests Lean Hotel System is more accessible for small properties.
Not ideal if…
Not ideal if…
Lean Hotel System focuses on delivering a lean, automated PMS for boutique and airport/conference hotels, emphasizing operational simplicity, spa & wellness integration, and a modern user interface. In contrast, Shiji Daylight PMS serves a wide spectrum from independent to large-scale luxury and branded properties with comprehensive features, extensive integrations, and centralized guest data management.
Choose Lean Hotel System if your boutique or mid-sized urban hotel values straightforward automation, spa management, and a lower entry price. Its ease of use and modern toolset suit properties with limited complexity, especially in North America and Europe, although limited review volume tempers confidence.
Choose Shiji Daylight PMS if your hotel is part of a large portfolio requiring multi-property management, detailed reporting, group booking, multi-language and currency support, and a broad integration ecosystem. Its higher price reflects the depth of features and proven operational benefits seen in 37 diverse reviews, including case studies showing improved efficiency and guest satisfaction.
Lean Hotel System fits smaller, focused operations; Shiji Daylight PMS powers complex, multi-property environments with scalable automation and guest personalization.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $500/月 | 起价 $1,200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 多种语言 | ||
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用户管理
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
排名更高的方面
独特功能
酒店经营者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店经营者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
这取决于您的需求。Lean Hotel System 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lean Hotel System 提供 17 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 72 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 3.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Lean Hotel System:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Lean Hotel System 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐