The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 105 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodging System 表现出色 .
Sirvoy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 105 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 0 | 105 |
在分析了 105 条经验证的评价后,Lodging System 用户最看重其 ,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
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Customer Support
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Ease of Use
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预订管理
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用户界面和设计
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功能限制
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定制化和适应性
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性价比
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
Lodging System
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| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 |
Lodging System
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| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 |
Lodging System
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| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Lodging System and Sirvoy hinges on your hotel's specific operational needs, budget, and growth plans. While Lodging System promises an all-in-one approach with extensive property management tools, Sirvoy offers a straightforward, user-friendly platform with strong customer support and recent positive user reviews. Both aim to streamline hotel operations, but their scope and maturity differ significantly. Which platform aligns better with your current and future needs?
Lodging System presents a comprehensive suite, including property management, CRM, POS, channel distribution, and booking engine, all bundled into one platform. Sirvoy focuses on core hospitality functions like reservation management, channel integration, and front desk operations, with over 43 features designed for ease of use. The key difference: Lodging System’s all-in-one approach is more suited for hotels wanting integrated, extensive tools, while Sirvoy’s simplicity appeals to smaller, less complex properties. Are you seeking a full-stack solution or a streamlined system?
If your hotel needs a versatile, integrated platform capable of handling multiple operational facets—like retail POS, CRM, and detailed reporting—Lodging System is the better choice. Its competitive pricing and broad feature set are ideal for hotels aiming to grow without switching systems later. Conversely, if you prioritize ease of use, quick onboarding, and excellent customer support, especially for smaller properties or those new to hotel management software, Sirvoy’s recent reviews and high NPS (9.41/5) make it attractive. Your decision should match your property's complexity and your team's technical comfort.
Sirvoy scores a 4.64 out of 5 for ease of use, with recent reviews praising its intuitive interface, quick onboarding, and responsive support staff. Hotel staff describe it as “super easy to use,” with a simple setup that helps new users get comfortable rapidly. Lodging System, on the other hand, has a zero-star rating overall, indicating no recent reviews or visible user feedback on its usability—implying it may lack the intuitive polish Sirvoy offers. Edge: Sirvoy.
Sirvoy boasts 43 features, including multi-lingual support, channel management, online check-in, guest CRM, automated reminders, and integrated payment processing, many lacking in Lodging System. Lodging System appears to offer only its core property management and booking engine, with no verified features listed online. The breadth of Sirvoy’s capabilities provides more flexibility for small to medium properties that seek a comprehensive, yet straightforward, management platform. Edge: Sirvoy.
Sirvoy’s support ratings are exceptional, with a 4.85/5 rating and recent reviews calling their support “responsive,” “helpful,” and “prompt.” Users highlight quick, clear assistance that makes onboarding and troubleshooting easier. Lodging System reports no recent reviews or ratings, making it impossible to assess support quality. Given the recent feedback, Sirvoy clearly leads in support quality. Edge: Sirvoy.
Sirvoy offers 21 verified integrations, including major channel managers like SiteMinder, and tools such as Revinate and TrustYou, enhancing its connectivity with other hotel systems. Lodging System claims no verified integrations, suggesting limited or no formal partnerships. For properties relying on multiple third-party tools or planning to scale integrations, Sirvoy’s extensive partner network provides a distinct advantage. Edge: Sirvoy.
Since Lodging System has no recent reviews or ratings, you cannot assess user satisfaction. Sirvoy, however, has 95 reviews, with an average NPS score of 9.41/10, and a 94% likelihood to recommend among recent users. Hoteliers across segments—inns, boutique hotels, resorts—find Sirvoy particularly easy and reliable to use, especially noting its customer support. The recent, positive reviews underscore Sirvoy’s strong reputation. Edge: Sirvoy.
Lodging System’s pricing details are unavailable, suggesting it may be custom or not openly disclosed. Sirvoy charges a base fee of $200 per month, with no upfront implementation fees, and offers a 30-day trial. For small to medium hotels, Sirvoy’s predictable pricing provides transparency, though the $200 monthly fee might be a consideration for very small properties.
Not ideal if:
Not ideal if:
Lodging System offers a broad, integrated platform suited for larger or more complex hotels aiming to consolidate operations into a single system. Its extensive functionalities, including POS and CRM, make it ideal for hotels seeking full control and scalability. However, the lack of recent reviews and user feedback makes its ease of use and support uncertain.
Sirvoy, by contrast, stands out with its recent high ratings, positive reviews, and 95 active users. Its streamlined interface and strong customer support make it the preferred choice for small to medium properties seeking simple, effective management without unnecessary complexity. The platform’s 43 features, including channel management and booking engine, provide ample tools for most hospitality providers.
If your priority is a feature-rich, scalable system with broad integrations, Lodging System might be suitable—if it proves to meet your usability expectations. For most hoteliers, especially those valuing recent user satisfaction and ease of onboarding, Sirvoy is the clearer choice. It’s the more reliable, well-rated platform today, with proven support and a growing user base.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
Lodging System
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| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Lodging System 和 Sirvoy 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
Lodging System
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| 交易电子邮件(预订、作品集等) | ||
| 多币种 | ||
| 多种语言 | ||
| 直接计费 | ||
| 访客通信(短信) | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 31 项功能存在差异。
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Lodging System 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodging System 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodging System:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodging System 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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