The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 168 条经验证的评价后,Mews 用户最看重其 用户界面和报表, integration with third-party systems, seamless pms integration,而 pointOne 用户则强调 。点击任意主题查看评价者的反馈。
|
|
pointOne |
|---|---|
| 优点 | |
|
+
用户界面和报表
▾
|
|
|
+
Integration with Third-Party Systems
▾
|
|
|
+
Seamless PMS Integration
▾
|
|
|
+
Automation and Efficiency
▾
|
|
| 缺点 | |
|
−
Product Development and Feature Evolution
▾
|
|
|
−
定制化和灵活性
▾
|
|
|
−
操作改进
▾
|
|
各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
pointOne |
|---|---|---|
| 小型(10-24 间客房) ▾ | #2 44 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 94 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 7 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 9 条评价 | — |
按物业类型
| 细分市场 |
|
pointOne |
|---|---|---|
| 精品酒店 ▾ | #3 74 条评价 | — |
| 豪华酒店 ▾ | #3 41 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 31 条评价 | — |
| 长住酒店 ▾ | #2 12 条评价 | — |
按区域
| 细分市场 |
|
pointOne |
|---|---|---|
| 北美 ▾ | #3 14 条评价 | — |
| 欧洲 ▾ | #2 130 条评价 | — |
| 亚太 | #5 4 条评价 | — |
| 中东 | #6 0 条评价 | — |
Choosing the right POS system for your hotel involves understanding how each platform addresses your operational needs. Both Mews POS and pointOne EPoS aim to streamline food and beverage operations, but they diverge significantly in market presence, features, and user feedback. Mews POS, with its extensive reviews and recent user insights, clearly leads in credibility and adoption, making it the more reliable choice for most hotels.
If your primary goal is seamless integration with your existing property management system and a proven track record, Mews POS is the safer bet. However, if you're seeking a dedicated, hospitality-specific EPoS with a focus on quick deployment and straightforward operation, pointOne might suit specific smaller outlets. Still, the data favors Mews for its broader adoption and ongoing support.
Mews POS and pointOne EPoS both address the need for efficient restaurant and F&B management within hotels, but they serve different levels of scale and sophistication. Mews POS offers a unified platform that connects directly to its PMS, providing real-time data, automated billing, and extensive integrations, especially suited for hotels with complex or multi-property operations. Its recent reviews are plentiful and highly positive, with a 4.74/5 ease-of-use rating and 156 reviews, 66 of which are from the last six months, reflecting current user satisfaction.
pointOne, on the other hand, is a dedicated EPoS system with a focus on core order-taking, inventory, and sales analytics. It lacks the extensive review presence and regional reach of Mews, with no verified partners or recent user feedback available. While it may fulfill basic needs for small foodservice operations, it doesn’t provide the same level of integration or proven reliability.
Given the current review volume and recent feedback, Mews POS’s strengths are more confidently backed, making it the preferred choice for hotels seeking a dependable, scalable solution. Are you ready to prioritize a system with proven support and extensive functionality?
If your hotel needs a comprehensive, integrated POS that works seamlessly with your PMS, go with Mews POS. Its ability to post charges directly to guest profiles, automate routine tasks, and connect with over 336 verified partners makes it ideal for hotels wanting to streamline operations and enhance guest experience.
If you require a straightforward, hospitality-specific EPoS primarily for small or independent outlets that don’t need extensive integrations, pointOne could be suitable. However, the absence of verified partner integrations and a lack of recent reviews cast doubt on its scalability and ongoing support.
For most hotels aiming for a reliable, feature-rich solution with proven peer satisfaction, Mews POS is the clear choice. The platform’s recent reviews and high NPS score reinforce its position as the stronger option.
Mews POS scores highly on usability, with a 4.74/5 rating based on 156 reviews and recent feedback from 66 users. Users praise its intuitive interface, smooth onboarding, and cross-device functionality that allows staff to operate seamlessly from desktops, tablets, or smartphones. Support and onboarding are rated at 4.39/5, with many reviews emphasizing quick training and reliable assistance, though some note room for onboarding refinement.
pointOne, lacking recent reviews and detailed user feedback, does not provide enough data to compare UI/UX effectively. Its simplicity might appeal to smaller outlets, but the lack of feedback prevents a definitive usability assessment.
Edge: Mews.
Mews POS offers an impressive 29 features exclusive to its platform, including PCI compliance, discounts, upselling, integrated kitchen display, mobile ordering, inventory and ingredient management, food cost reporting, rewards programs, and extensive reporting tools. These features support complex operations and enable deep data analysis critical for larger or multi-property hotels.
pointOne provides core EPoS functionalities like order management, table management, and sales analytics but lacks the extensive feature set and integrations of Mews. Its limited feature count and absence of integrations reduce its appeal for hotels needing a comprehensive solution.
Edge: Mews.
Mews’s support scores 4.43/5 based on recent reviews from 66 users, with many praising its reliable, solution-oriented assistance and structured onboarding process. Users appreciate prompt responses and well-designed training programs, though some mention onboarding delays.
pointOne, with no available recent reviews or customer support ratings, offers no comparable data. The absence of verified feedback indicates uncertainty about its support quality and responsiveness.
Edge: Mews.
Mews boasts over 336 verified partner integrations, including Criton, Sage, Orange Hotel Marketing, and others, ensuring broad connectivity with channel managers, payment providers, and other hotel systems. This extensive network facilitates centralized management and data consistency across multiple platforms.
pointOne, with no listed integrations or verified partners, limits its ability to connect with third-party systems effectively. Hotels seeking a highly integrated platform will find Mews’s ecosystem more advantageous.
Edge: Mews.
Mews’s recent reviews reflect a high level of satisfaction, with a 9.32/10 NPS score and 95% likelihood to recommend. Hotels across segments—luxury, boutique, city center, and hostels—praise its ease of use, support, and operational impact, especially in the last six months, indicating current positive sentiment.
pointOne has no recent reviews or ratings, preventing a comparison of hoteliers’ perceptions. Lacking feedback diminishes confidence in its ongoing performance.
Edge: Mews.
Mews POS’s pricing starts at $200 per month with no implementation or trial fees, offering a transparent, flat-rate model. Its pricing structure aligns with its extensive feature set and support offerings.
pointOne’s pricing details are unavailable, which may indicate a custom or less transparent approach. Without clear pricing, evaluating value or fitting within your budget is challenging.
Not ideal if your hotel has minimal F&B services or only needs basic POS functionality.
Not ideal if your hotel requires advanced analytics, integrations, or multi-property support.
In summary, Mews POS stands out as a comprehensive, well-supported solution with a large user base, recent positive reviews, and extensive features. Its ability to connect with over 336 verified partners and deliver a unified experience makes it suitable for hotels seeking operational excellence and guest satisfaction.
pointOne offers a basic, hospitality-focused POS that may suit smaller outlets or those with minimal integration needs. However, its lack of recent reviews and limited features make it less compelling for hotels looking for a robust, scalable system.
For most hotels weighing reliability, feature set, and ongoing support, Mews POS is the clear winner. Its proven track record and recent user satisfaction provide confidence in its ability to support your team’s growth and guest service ambitions.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
独特功能
评分差异最大的方面
这取决于您的需求。Mews POS 和 pointOne EPoS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Mews POS 提供 336 个经验证的集成合作伙伴,而 pointOne EPoS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews POS:否。pointOne EPoS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,pointOne 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问