The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 169 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Mews 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment Log Reports and Mobile Ordering.
Squirrel Systems 表现出色 .
基于 HTR 上 169 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $200/mo | Contact sales |
| 经验证的评价 | 169 | 0 |
在分析了 169 条经验证的评价后,Mews 用户最看重其 用户界面和报表, integration with third-party systems, seamless pms integration,而 Squirrel Systems 用户则强调 。点击任意主题查看评价者的反馈。
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用户界面和报表
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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定制化和灵活性
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各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Squirrel Systems |
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| 小型(10-24 间客房) ▾ | #2 44 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 94 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 7 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 9 条评价 | — |
按物业类型
| 细分市场 |
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Squirrel Systems |
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| 精品酒店 ▾ | #3 74 条评价 | — |
| 豪华酒店 ▾ | #3 41 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 31 条评价 | — |
| 长住酒店 ▾ | #2 12 条评价 | — |
按区域
| 细分市场 |
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Squirrel Systems |
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| 北美 ▾ | #3 14 条评价 | — |
| 欧洲 ▾ | #2 130 条评价 | — |
| 亚太 | #5 4 条评价 | — |
| 中东 | #6 0 条评价 | — |
When evaluating POS systems for your hotel, the core question is whether you prioritize a widely supported, feature-rich platform with extensive integration and recent positive reviews, or a less-reviewed, more traditional POS. Mews POS by Mews, with a 100 HTS score, over 150 recent reviews and a 95% likelihood to recommend, clearly demonstrates its relevance and current market strength. Squirrel POS, by contrast, lacks recent reviews, ratings, or a significant review base, making it less trustworthy for your decision today.
Both systems aim to streamline hotel F&B and operations, but Mews POS offers a unified solution tightly integrated into the Mews property management ecosystem. Squirrel POS provides a general hospitality-focused POS, but with no recent customer feedback or measurable user satisfaction, it’s hard to assess its suitability for your needs. So, which product truly meets your hotel’s current and future operational demands?
Mews POS is designed specifically for hotels, offering a purpose-built, cloud-native platform that integrates fully with the Mews PMS. Its recent reviews highlight a high ease of use (4.74/5) and support (4.43/5), with users praising its intuitive interface and real-time data insights, which help streamline operations like digital ordering, payments, and inventory management.
Squirrel POS is a versatile hospitality POS system for restaurants and bars, with broad industry support. However, it has no recent reviews or ratings, making it difficult to gauge user satisfaction, ease of deployment, or ongoing support for hotels. Its general hospitality focus suggests it can handle restaurant transactions, but it may lack hotel-specific features like PMS integration or digital guest engagement.
In summary, Mews POS’s recent review data and hotel-centric features make it the stronger choice for your hotel.
If your hotel needs tight integration with a property management system, automated billing, and a seamless guest experience, go with Mews POS. Its combination of 29 exclusive features—including digital menus, self-service ordering, inventory management, and integrated kitchen displays—makes it ideal for properties seeking a unified platform.
If your hotel prioritizes a flexible, general-purpose POS for F&B outlets but does not require direct PMS integration or hotel-specific features, Squirrel POS could suffice. However, the lack of recent reviews and detailed feature differentiation limits its attractiveness. For hotels serious about operational efficiency, Mews POS’s tailored offerings and proven user satisfaction tip the scale.
Mews POS receives a high ease of use rating (4.74/5), supported by a well-designed UI and an onboarding process rated at 4.39/5. Customers mention its intuitive interface, cross-device usability, and straightforward setup experience, which minimizes staff training time and speeds up deployment.
Squirrel POS, on the other hand, has no available recent ratings or reviews to assess its usability. Although its interface is reported to be user-friendly in other contexts, without current hotel-specific feedback, it’s impossible to compare directly.
Edge: Mews POS.
Mews POS offers 29 unique features tailored explicitly for hotels, including PCI compliance, discounts, upselling, digital menus, self-service ordering, integrated kitchen displays, mobile ordering, inventory and ingredient management, and detailed reporting tools. These features support a streamlined, guest-focused operation with automation and insights.
Squirrel POS lacks a comparable set of hotel-specific features in recent documentation or reviews. Its core strengths are in order management and payment processing, but it does not offer the extensive operational or guest engagement tools found in Mews POS.
Edge: Mews POS.
Mews’s customer support scores 4.43/5, with recent reviews praising its reliable, solution-oriented service and onboarding support. Customers appreciate prompt assistance, especially during initial deployment, and mention the support team’s responsiveness as a key factor in successful implementation.
Squirrel POS has no recent reviews or ratings available, leaving its support quality unverified for current hotel users. Without customer feedback, it's difficult to assess whether Squirrel’s support matches the responsiveness and professionalism that Mews provides.
Edge: Mews POS.
Mews POS integrates with 336 verified partners, including major hotel tech vendors like Criton, Right Revenue, Sage, and hospitality-specific solutions. Its extensive partner network facilitates a connected ecosystem, allowing smooth data flow across reservations, payments, CRM, and more.
Squirrel POS supports only one verified integration, providing limited connectivity options. Its lack of a broad partner network restricts its ability to connect with hotel-specific systems or advanced third-party solutions.
Edge: Mews POS.
Mews’s reviews emphasize high satisfaction, with a 9.32/10 NPS score, 156 reviews, and a 95% likelihood to recommend. Properties ranging from small boutique hotels to larger resorts praise its ease of use, support, and operational impact, especially in recent feedback.
Squirrel POS has no recent reviews or ratings, making it impossible to determine hoteliers’ satisfaction levels. The lack of recent feedback indicates less current market traction or user engagement.
Edge: Mews POS.
Mews POS is priced at a $200 monthly flat fee, a straightforward, transparent cost, with no implementation fee or freemium options. Its pricing reflects its hotel-oriented feature set and support level.
Squirrel POS’s pricing details are unavailable, lacking transparency or recent quotes. The absence of clear pricing makes it difficult to compare value or determine affordability for your hotel.
In this case, Mews POS’s clear pricing structure gives it an advantage.
Not ideal if:
Not ideal if:
Mews POS offers a comprehensive, hotel-focused POS solution with extensive features, proven support, and a large, recent review base. Its ability to integrate seamlessly with PMS and other hotel systems makes it ideal for properties seeking operational efficiency and a guest-centric experience.
Squirrel POS, while a capable hospitality POS, lacks recent reviews and detailed hotel-specific features, making it less suitable for hotels aiming for a unified management platform. Its strengths in restaurant and bar operations may serve small F&B outlets, but it falls short as a hotel-wide solution.
Choose Mews POS if your hotel values a proven, scalable, hotel-specific system backed by current customer satisfaction. Consider Squirrel POS only if your operations are limited to stand-alone restaurant or bar services without requiring deep integration or hotel-centric features.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Squirrel Systems | |
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| Starting Price | From $200/mo | — |
根据 HTR 的产品数据库,Mews POS 和 Squirrel POS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Squirrel Systems |
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| 付款日志报告 | ||
| 折扣和促销 | ||
| 支票拆分 | ||
| 数字菜单 | ||
| 符合 PCI 标准 | ||
| 追加销售 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
该目标暂无已发布的案例研究。
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
该目标暂无已发布的案例研究。
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方... Mews 的界面被描述为现代且直观,便于用户流畅操作。然而,一些评论指出,其报告工具在复杂性和灵活性方面仍有改进空间,尤其是在多物业设置和详细的运营洞察方面。
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
酒店从业者提出异议的方面
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客... 该平台因其丰富的自定义选项而备受赞誉,用户可以通过定制工作流程和提醒来提升宾客体验。然而,用户也表示需要更直观的自定义功能,以满足特定的运营需求和宾客互动。
独特功能
评分差异最大的方面
这取决于您的需求。Mews POS 和 Squirrel POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Mews POS 提供 335 个经验证的集成合作伙伴,而 Squirrel POS 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews POS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews POS:否。Squirrel POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,Squirrel Systems 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问