Mews PMS vs. Octorate (Property Management System): 哪个更适合您?

更新于 2026年11月3日  ·  已分析 981 条经验证的评价

摘要

我们分析了 981 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

Mews 在易用性和直观界面方面表现出色,尤其适合汽车旅馆住宿设施(5.0/5),并拥有客户关系管理以及客人资料等独家功能。

Octorate 在客户支持以及性价比方面表现出色,尤其适合民宿住宿设施(0.0/5),并拥有绩效报告以及在前提等独家功能。

查看下方完整分析 ↓

Mews PMS 与 Octorate (Property Management System) 相比如何?

基于 HTR 上 981 条经验证的酒店经营者评价的并排评分。

HTScore
99
80
推荐可能性
92%
97%
易用性
4.7/5
4.6/5
客户支持
4.3/5
4.7/5
性价比
4.4/5
4.7/5
起始价格 起价 $900/月 起价 $1,100/月
经验证的评价 946 35

Mews PMS 与 Octorate (Property Management System) 的优缺点是什么?

在分析了 981 条经验证的评价后,Mews 用户最看重其 易用性和直观界面, 客户支持与培训, 自动化与工作流程效率,而 Octorate 用户则强调 入职和实施支持, 产品的易用性和学习曲线, 日常运营和客人工作流程的自动化。点击任意主题查看评价者的反馈。

Mews Mews Octorate Octorate
优点
+ 易用性和直观界面 ▾
+ 入职和实施支持 ▾
+ 客户支持与培训 ▾
+ 产品的易用性和学习曲线 ▾
+ 自动化与工作流程效率 ▾
+ 日常运营和客人工作流程的自动化 ▾
+ 集成与开放API ▾
+ 酒店管理集中化 ▾
缺点
− 账单、发票与支付 ▾
− 移动应用和界面优化 ▾
− 报告与分析 ▾
− 多酒店和集团管理 ▾

Mews 对比 Octorate:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 Mews Mews Octorate Octorate
小型(10-24 间客房) ▾ #3 363 条评价 #49 4 条评价
中型(25-74 间客房) ▾ #1 386 条评价 #75 0 条评价
大型(75-199 间客房) ▾ #2 80 条评价 #55 0 条评价
超大型(200+ 间客房) ▾ #3 49 条评价 —

按酒店类型

细分市场 Mews Mews Octorate Octorate
精品酒店 ▾ #2 505 条评价 #58 2 条评价
豪华酒店 ▾ #5 238 条评价 #57 1 条评价
品牌/连锁酒店 ▾ #2 181 条评价 #71 0 条评价
长住酒店 ▾ #1 139 条评价 #41 2 条评价

按区域

细分市场 Mews Mews Octorate Octorate
北美 ▾ #8 110 条评价 #45 0 条评价
欧洲 ▾ #1 714 条评价 #23 17 条评价
亚太 ▾ #10 17 条评价 #32 0 条评价
中东 ▾ #30 8 条评价 —

The Decision

Both Mews PMS and Octorate aim to streamline hotel operations, but they do so through markedly different approaches and strengths. Mews offers a comprehensive, highly-rated platform with extensive integrations and a reputation for user satisfaction, whereas Octorate presents a more straightforward, all-in-one solution with strong OTA certifications and a focus on automation. Your choice hinges on your hotel's size, complexity, and specific operational priorities.

Given the current review data and recent feedback, Mews emerges as the more proven and widely adopted platform. Are you ready to see which system aligns best with your hotel’s unique needs?

Is Mews PMS or Octorate Better for Hotels?

Mews and Octorate both serve hotels seeking to automate and centralize operations, but their core strengths differ significantly. Mews’s platform is designed for scalability and customization, with a focus on automation, integrations, and guest-centric features that support a broad range of property types. Conversely, Octorate emphasizes ease of use, OTA connectivity, and automation within a simplified dashboard, making it suitable for smaller or less complex properties.

The key difference is that Mews boasts a higher overall rating—4.62 out of 5 with 758 reviews, compared to Octorate’s zero rating due to lack of reviews—and more recent feedback, making it the more thoroughly validated choice. Does your hotel need broad customization and a large ecosystem, or is simplicity and OTA management your priority?

Mews PMS vs Octorate: Which Should Your Hotel Choose?

If your hotel operates at a medium to large scale, requires extensive integrations, or manages multiple properties, Mews is the clear choice. Its features like multi-lingual, multi-currency support, a guest CRM, automated space optimization, and a robust Marketplace make it ideal for hotels seeking flexibility and scalability.

On the other hand, if your property is smaller, with straightforward operations focused on OTA connectivity and automation, Octorate offers a streamlined, cost-effective solution. Octorate’s native channel management and automation tools are well-suited for properties that prioritize OTA distribution and ease of management with minimal customization.

Is Mews PMS or Octorate Easier to Use?

Mews’s user interface is highly rated at 4.7/5, with many reviews praising its intuitive, modern design and simple onboarding process. The onboarding experience is rated 4.39/5, and users highlight the ease of remote setup, especially for small properties or boutique hotels. Support responsiveness is generally positive, though some users note occasional bugs, which are typically addressed promptly.

Octorate, lacking detailed user feedback and reviews, makes it difficult to assess its UI/UX. However, given its focus on simplicity and automation, it’s presumed to be user-friendly for smaller operations. Edge: Mews.

Which Has Better Features: Mews PMS or Octorate?

Mews offers 43 shared features plus 16 unique to it, including guest profiles, integrated payments and kiosks, automated room assignments, GDPR compliance, and SOC2 certification—supporting complex operations and high security. Its extensive ecosystem includes over 1,000 integrations, advanced revenue management, and automation tools.

Octorate has 26 features unique to it, such as a drag-and-drop calendar, electronic invoicing, and AI-powered guest communication. While it covers essential operational needs, it lacks the breadth and depth of automation and integrations that Mews provides.

Edge: Mews.

Which Has Better Customer Support: Mews or Octorate?

Mews’s support ratings are 4.27/5, with many reviews mentioning responsive, knowledgeable support teams that resolve issues efficiently. Customers appreciate the onboarding process and ongoing assistance, although some report occasional bugs that are quickly fixed.

Octorate, with no recent reviews or detailed feedback available, can’t be reliably compared. Given Mews’s high review volume and recent feedback, it has the edge in support.

Which Has More Integrations: Mews or Octorate?

Mews impresses with over 336 verified partners, including key channel managers, revenue tools, and third-party integrations. Its open API and Marketplace foster a highly customizable environment suitable for complex, multi-channel operations.

Octorate has 28 verified partners, primarily focused on OTA connectivity and basic channel management. While it offers integrations with major OTAs, its ecosystem is significantly smaller.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Octorate?

Mews’s recent reviews reflect a 4.62/5 overall rating, with 98 reviews in the last six months, and a 93% likelihood to recommend—evidence of strong current user satisfaction. It is highly rated across various segments, especially boutique, independent, and city hotels.

Octorate lacks recent reviews, making it impossible to gauge current user satisfaction. Therefore, Mews’s proven reputation and recent positive feedback give it the edge.

How Much Do Mews and Octorate Cost?

Mews’s pricing starts at $900/month, with no free trial or implementation fees, and is generally considered cost-effective considering its extensive features. Octorate charges $1,100/month with a 30-day free trial; its higher price point may reflect its OTA-centric focus.

Both platforms use subscription models, but Mews’s pricing appears more competitive relative to the depth of its features and recent user satisfaction.

What Type of Hotel Should Use Mews?

  • Hotels that operate multiple properties and need centralized management.
  • Boutique, independent, or city-center hotels seeking automation and customization.
  • Hotels aiming for scalability and a broad integrations ecosystem.
  • Properties prioritizing guest experience with features like contactless check-in and guest apps.
  • Teams that value a modern, intuitive interface and extensive support.

Not ideal if your hotel is a small, single-property operation with minimal integration needs.

What Type of Hotel Should Use Octorate?

  • Small hotels, B&Bs, hostels, and vacation rentals that prioritize OTA management.
  • Properties seeking a simple, all-in-one dashboard without extensive customization.
  • Hotels with limited operational complexity needing automation and multi-channel distribution.
  • Managers who want a straightforward, cost-effective solution focusing on reservations and guest communication.

Not ideal if you require advanced automation, multi-property management, or extensive integrations.

The Bottom Line for Hotels

Mews and Octorate serve different hotel management needs, but Mews’s superior review volume, recent user feedback, and richer feature set make it the clear leader for most properties. Its robust ecosystem supports growth, automation, and guest satisfaction across diverse hotel types.

Choose Mews if your hotel needs scalability, extensive integrations, and a proven track record of user satisfaction. Octorate is better suited for simpler operations focused on OTA connectivity and straightforward automation, especially for smaller properties.

In conclusion, if your goal is to future-proof your property with a flexible, well-supported, and highly-rated PMS, Mews is the more dependable choice. For smaller, OTA-centric properties, Octorate offers a streamlined, budget-friendly alternative—but with fewer features and less recent validation.

Mews PMS 和 Octorate (Property Management System) 的价格是多少?

酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

Mews Mews Octorate Octorate
起始价格 起价 $900/月 起价 $1,100/月

功能对比:Mews PMS 与 Octorate (Property Management System)

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Mews Mews Octorate Octorate
▾ 会计与金融
100%
100%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
▾ 营销与电子商务
100%
100%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
▾ 管理和配置
75%
100%
集中的用户和角色管理
多种语言
基于云
在前提
▾ 用户管理
100%
100%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
▾ 前台
92%
75%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
▾ 群组管理
100%
50%
组功能
自动空间优化
▾ 宾客体验
100%
78%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
▾ 家政
100%
50%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
▾ 付款
100%
80%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
▾ 预订管理
100%
78%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
▾ 收入管理
100%
100%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
▾ 税务与合规
100%
50%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
▾ 支持与培训
100%
100%
在线 24/7 支持
▾ 食品与饮料
100%
100%
EPoS
▾ 温泉
0%
100%
水疗和健康模块

实际成果:Mews 对比 Octorate(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Octorate Octorate

该目标暂无已发布的案例研究。

提高运营效率
Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Octorate Octorate

该目标暂无已发布的案例研究。

改善宾客体验
Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
Octorate Octorate

该目标暂无已发布的案例研究。

Mews 对比 Octorate:总结

Mews
Mews
4.6/5 来自 946 条评价

酒店经营者喜爱的方面

易用性和直观界面 83% 正面

最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了... 最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了日常工作流程,并使前台和运营团队的培训变得更容易。

客户支持与培训 70% 正面

用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解... 用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解决缓慢、支持方式过于聊天化,或培训内容对复杂酒店配置来说过于通用。

自动化与工作流程效率 82% 正面

用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动... 用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动操作,尤其在高峰期。

酒店经营者提出异议的方面

账单、发票与支付 54% 负面

账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单... 账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单、对账以及公司账单等操作复杂或不够直观。

报告与分析 62% 负面

报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到... 报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到商业智能、分析仪表盘和导出选项是 Mews 可以更好支持数据驱动决策的方面。

排名更高的方面

大型(75-199 间客房) #2 vs #55
中型(25-74 间客房) #1 vs #75
小型(10-24 间客房) #3 vs #49
超小型(少于 10 间客房) #12 vs #15

独特功能

多种语言 多币种 客户关系管理 客人资料 集成支付终端和读卡器
4.7/5 易用性 4.3/5 客户支持 352 个集成
访问官网
Octorate
Octorate
4.8/5 来自 35 条评价

酒店经营者喜爱的方面

入职和实施支持 95% 正面

用户经常强调Octorate的入职和实施帮助是其主要价值驱动因素。支持团队多次被赞扬为能够清楚地解释平台、正确配置系统,并帮助酒店充分发挥软件的功能。

产品的易用性和学习曲线 73% 正面

一些用户表示,Octorate 一旦掌握后非常直观,但功能的丰富性一开始可能会觉得复杂。评论显示系统功能强大且完整,但部分用户希望外联网界面简化或更易于导航。

日常运营和客人工作流程的自动化 100% 正面

一个主要主题是自动化重复的酒店任务,特别是与客人沟通和运营跟进相关的工作。用户重视自动化的电子邮件、模板、自助入住表单、文件请求和提醒,这些都能减少手... 一个主要主题是自动化重复的酒店任务,特别是与客人沟通和运营跟进相关的工作。用户重视自动化的电子邮件、模板、自助入住表单、文件请求和提醒,这些都能减少手动工作并提升响应速度。

酒店经营者提出异议的方面

移动应用和界面优化 100% 负面

一组较小但重要的反馈指出了移动端和界面方面的改进。用户提到苹果应用可以更简洁,移动补充信息的视图需要更少滚动,甚至聊天机器人的位置也可以优化以便操作更... 一组较小但重要的反馈指出了移动端和界面方面的改进。用户提到苹果应用可以更简洁,移动补充信息的视图需要更少滚动,甚至聊天机器人的位置也可以优化以便操作更便捷。

排名更高的方面

EC #2 vs #5
非洲 #18 vs #28

独特功能

开放式 API 分析仪表板 元搜索连接 假期租金情报 多物业管理
4.6/5 易用性 4.7/5 客户支持 28 个集成
查看资料

评分差异最大的方面

综合评分 Mews 4.6 vs 0.0 (+4.6)
客户支持 Octorate 4.7 vs 4.3 (+0.5)
性价比 Octorate 4.7 vs 4.4 (+0.3)
上手体验 Octorate 4.7 vs 4.4 (+0.3)

关于 Mews PMS 与 Octorate (Property Management System) 的常见问题

Mews PMS 能否替代 Octorate (Property Management System)?

这取决于您的需求。Mews PMS 和 Octorate (Property Management System) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 352 个经验证的集成合作伙伴,而 Octorate (Property Management System) 提供 28 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

Mews PMS 或 Octorate (Property Management System) 是否提供免费方案?

Mews PMS:否。Octorate (Property Management System):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Mews PMS 和 Octorate (Property Management System)?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Mews 的 HT Score 为 99,Octorate 的为 80。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分 ▾

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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