HotelTime PMS vs. Mews PMS: 哪个更适合您?

更新于 May 1, 2026  ·  已分析 1,435 条经验证的评价

摘要

我们分析了 1,435 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

HOTELTIME 表现出色 在 customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Spa & Wellness Module.

Mews 表现出色 在 customization and flexibility 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Guest Communication (SMS Messaging) and Centralized Messaging.

查看下方完整分析 ↓

HotelTime PMS 与 Mews PMS 相比如何?

基于 HTR 上 1,435 条经验证的酒店从业者评价的并排评分。

HTScore
91
100
推荐可能性
93%
93%
易用性
4.7/5
4.7/5
客户支持
4.8/5
4.3/5
性价比
4.5/5
4.4/5
起始价格 From $600/mo From $900/mo
经验证的评价 549 886

HotelTime PMS 与 Mews PMS 的优缺点是什么?

在分析了 1,435 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Mews 用户则强调 customization and flexibility, automation and efficiency, 入职和支持体验。点击任意主题查看评价者的反馈。

HOTELTIME HOTELTIME Mews Mews
优点
+ User Interface and Learning Curve
+ Customization and Flexibility
+ 技术支援
+ Automation and Efficiency
+ Reporting and Analytics
+ 入职和支持体验
+ System Stability and Updates
+ Reservation and Front Desk Automation
缺点
Customization Options
计费复杂性和报告局限性
Automation Features
收益管理
移动优化
定价和费用

HOTELTIME 对比 Mews:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 HOTELTIME HOTELTIME Mews Mews
小型(10-24 间客房) #5 219 条评价 #3 329 条评价
中型(25-74 间客房) #3 238 条评价 #1 397 条评价
大型(75-199 间客房) #2 46 条评价 #3 45 条评价
超大型(200+ 间客房) #8 7 条评价 #3 49 条评价

按物业类型

细分市场 HOTELTIME HOTELTIME Mews Mews
精品酒店 #5 239 条评价 #1 483 条评价
豪华酒店 #3 241 条评价 #5 220 条评价
品牌/连锁酒店 #4 143 条评价 #2 170 条评价
长住酒店 #4 49 条评价 #1 130 条评价

按区域

细分市场 HOTELTIME HOTELTIME Mews Mews
北美 #52 4 条评价 #8 106 条评价
欧洲 #2 384 条评价 #1 660 条评价
亚太 #5 111 条评价 #10 17 条评价
中东 #1 21 条评价 #28 8 条评价

HotelTime PMS 和 Mews PMS 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

HOTELTIME HOTELTIME Mews Mews
Starting Price From $600/mo From $900/mo

HotelTime PMS 有哪些 Mews PMS 没有的功能(反之亦然)?

根据 HTR 的产品数据库,HotelTime PMS 和 Mews PMS 共享 50 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 HOTELTIME HOTELTIME Mews Mews
多币种
多种语言
来宾消息
水疗和健康模块
访客应用
访客通信(短信)
集中消息传递

实际成果:HOTELTIME 对比 Mews(按业务目标)

我们分析了 16 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
HOTELTIME HOTELTIME

该目标暂无已发布的案例研究。

Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
提高运营效率
HOTELTIME Chateau Mcely 小型
+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.
+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.
+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková
Petra Horáková
Deputy Managing Director
Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
改善宾客体验
HOTELTIME Nezvalova Archa 小型
+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram
Daniel Šram
Operational Manager, Nezvalova Archa
Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester

HOTELTIME 对比 Mews:总结

HOTELTIME
HOTELTIME
4.7/5 来自 549 条评价

酒店从业者喜爱的方面

User Interface and Learning Curve 68% 正面

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

技术支援 94% 正面

虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。

Reporting and Analytics 80% 正面

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

酒店从业者提出异议的方面

Customization Options 75% 负面

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% 负面

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

排名更高的方面

赌场酒店 #5 vs #7
豪华酒店 #3 vs #5
度假酒店 #4 vs #8
AE #1 vs #10

独特功能

水疗和健康模块
4.7/5 易用性 4.7/5 客户支持 58 个集成
查看资料
Mews
Mews
4.7/5 来自 886 条评价

酒店从业者喜爱的方面

Customization and Flexibility 71% 正面

Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.

Automation and Efficiency 97% 正面

The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.

入职和支持体验 77% 正面

Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。

酒店从业者提出异议的方面

计费复杂性和报告局限性 81% 负面

虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。

收益管理 40% 负面

Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。

排名更高的方面

中型(25-74 间客房) #1 vs #3
小型(10-24 间客房) #3 vs #5
超大型(200+ 间客房) #3 vs #8
超小型(少于 10 间客房) #12 vs #16

独特功能

多种语言 多币种 访客通信(短信) 集中消息传递 访客应用
4.7/5 易用性 4.3/5 客户支持 336 个集成
访问官网

评分差异最大的方面

客户支持 HOTELTIME 4.7 vs 4.3 (+0.5)

关于 HotelTime PMS 与 Mews PMS 的常见问题

HotelTime PMS 能否替代 Mews PMS?

这取决于您的需求。HotelTime PMS 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Mews PMS 提供 336 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

HotelTime PMS 或 Mews PMS 是否提供免费方案?

HotelTime PMS:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 HotelTime PMS 和 Mews PMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 91,Mews 的为 100。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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