The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 105 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Mister Booking 表现出色 .
Sirvoy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 105 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 0 | 105 |
在分析了 105 条经验证的评价后,Mister Booking 用户最看重其 ,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
| Mister Booking |
|
|---|---|
| 优点 | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
预订管理
▾
|
|
|
+
用户界面和设计
▾
|
|
| 缺点 | |
|
−
功能限制
▾
|
|
|
−
定制化和适应性
▾
|
|
|
−
性价比
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Mister Booking |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 | Mister Booking |
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 | Mister Booking |
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Mister Booking by Mister Booking and Sirvoy by Sirvoy hinges on your hotel's specific needs. Both aim to streamline property management, but they approach it differently—Mister Booking offers a comprehensive system with no available reviews, while Sirvoy provides an intuitive, feature-rich platform backed by nearly 100 recent reviews. Your decision should consider ease of use, functionality, support, and budget.
Mister Booking is a less conventional option with no recent reviews or detailed feature list, making it difficult to assess. Sirvoy, on the other hand, benefits from clear, recent feedback and a proven track record. So, which aligns better with your hotel's goals?
Mister Booking is marketed as a broad property management system designed to streamline operations and automate tasks, but it lacks publicly available reviews or detailed feature disclosures, raising questions about its actual capabilities. Sirvoy, with over 95 reviews and a 4.64/5 ease-of-use rating, emphasizes simplicity and support, making it more reliable for small to medium-sized properties.
While Mister Booking claims to facilitate reservations, automation, and reporting, the absence of third-party validation makes it hard to gauge its effectiveness. Conversely, Sirvoy's recent reviews consistently praise its user-friendly interface, excellent customer support, and straightforward onboarding process. The question remains: does Mister Booking truly deliver on its promises?
If your hotel requires a fully integrated property management system that covers reservations, automation, and reporting, Mister Booking might appeal—though limited public information makes this uncertain. However, if your focus is on an easy-to-use, well-supported system for reservations, guest management, and channel distribution, Sirvoy should be your choice.
For hotels or owners new to property management software, Sirvoy's high review counts (95 reviews, recent 32) and 4.85/5 support rating make it ideal. Larger or more complex properties seeking a robust platform with extensive features might lean toward Mister Booking, but its lack of demonstrated reviews makes that a risky bet.
Sirvoy's UI scores a 4.64/5, with many users describing it as "super easy to use," "intuitive," and "great for starters." Its onboarding process is rated 4.6/5, with recent reviews highlighting quick setup and helpful support, including prompts and assistance from staff.
Mister Booking, with a 0/5 rating, offers no publicly available user feedback on usability or onboarding. Without reviews, it's impossible to confidently assess how easy it is for your team to adopt or integrate. Edge: Sirvoy.
Sirvoy offers 43 features, including multi-lingual support, channel management, online booking engine, guest messaging, online check-in/out, and integrated payment processing. These features are well-documented and frequently praised, especially for small to medium properties.
Mister Booking's feature set appears limited or undisclosed, with no verified features available publicly. This significant gap suggests Sirvoy provides a more comprehensive platform. Edge: Sirvoy.
Sirvoy's support is rated 4.85/5, with recent reviews praising its responsiveness, helpfulness, and quick resolution times. Customers describe their support as "superior," "friendly," and "thorough," often highlighting the availability of live chat and prompt assistance.
Mister Booking has no recent reviews to evaluate customer support. Without verified feedback, it's impossible to confirm how responsive or effective their support truly is. Based on available data, Edge: Sirvoy.
Sirvoy integrates with 21 verified partners, including major industry players like SiteMinder, TrustYou, Cloudbeds, and Revinate. These integrations enable streamlined booking, channel management, and guest feedback, enhancing operational efficiency.
Mister Booking's integration count is zero, indicating it likely offers limited or no third-party integrations. For hotels relying on a broad ecosystem of tools, Sirvoy's integrations present a clear advantage. Edge: Sirvoy.
Given Mister Booking has no reviews, it's impossible to gauge user sentiment or satisfaction levels. Sirvoy, with nearly 100 reviews and a 4.64/5 ease-of-use score, is clearly favored, especially among small to medium properties.
Recent reviews consistently praise Sirvoy’s simplicity and support, with an NPS score of 9.41/10 reflecting high customer satisfaction. For hoteliers seeking validation, Sirvoy's positive feedback makes it the stronger choice. Edge: Sirvoy.
Mister Booking's pricing details are unavailable, suggesting it might lack transparent pricing or relies on custom quotes. Sirvoy charges a $200 monthly base fee, with no mention of additional hidden costs, and offers a 30-day trial.
The lack of disclosed pricing for Mister Booking makes evaluating ROI challenging. Conversely, Sirvoy's clear pricing allows for straightforward budgeting, especially for small to medium properties. Edge: Sirvoy.
Not ideal if:
Edge: Mister Booking (due to lack of reviews, but potential if features match expectations).
Not ideal if:
Edge: Sirvoy.
Mister Booking positions itself as a full-scale property management solution, but the lack of reviews or detailed feature disclosures makes its effectiveness uncertain. Sirvoy offers a proven, highly rated platform with extensive features, integrations, and support suitable for small to medium properties.
If your hotel values verified user feedback, ease of use, and support, Sirvoy clearly outperforms Mister Booking. Larger hotels or resorts might consider Mister Booking if they can verify its capabilities, but for most, Sirvoy is the safer, more reliable choice.
Choose Mister Booking if you require a comprehensive, customizable platform and are comfortable with limited public validation. Opt for Sirvoy if you want a straightforward, well-supported system that streamlines daily operations and guest management.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Mister Booking |
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Mister Booking 和 Sirvoy 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Mister Booking |
|
|---|---|---|
| 交易电子邮件(预订、作品集等) | ||
| 多币种 | ||
| 多种语言 | ||
| 直接计费 | ||
| 访客通信(短信) | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 31 项功能存在差异。
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Mister Booking 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mister Booking 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mister Booking:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mister Booking 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问