项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 39 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Nitesoft 凭借收益管理模块等独家功能脱颖而出。
Shiji Group 在项目沟通与跟进方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
基于 HTR 上 39 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $900/月 | 起价 $1,200/月 |
| 经验证的评价 | 2 | 37 |
在分析了 39 条经验证的评价后,Nitesoft 用户最看重其 ,而 Shiji Group 用户则强调 项目沟通与跟进, 支持的可用性和响应速度, 部署过程中问题极少。点击任意主题查看评价者的反馈。
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项目沟通与跟进
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支持的可用性和响应速度
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部署过程中问题极少
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员工的专业性和乐于助人
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #68 1 条评价 | #59 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 16 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #69 1 条评价 | #32 19 条评价 |
| 豪华酒店 ▾ | #61 1 条评价 | #26 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #23 20 条评价 |
| 长住酒店 | — | #36 3 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #31 10 条评价 |
| 亚太 ▾ | #27 1 条评价 | #15 5 条评价 |
| 中东 ▾ | — | #3 15 条评价 |
Nitesoft PMS and Shiji Daylight PMS both serve cloud-based property management needs, but they diverge sharply in scale, feature depth, and market footprint. Nitesoft, with 2 reviews and a focus on boutique and city center hotels primarily in Europe and Asia Pacific, suits smaller, independent properties seeking customizable automation with essential PMS functions plus booking engine and revenue management. Shiji Daylight, backed by 37 reviews and deployed worldwide across large hotel groups, branded hotels, and luxury properties, offers a broader and deeper feature set including multi-currency, guest CRM, group booking, and extensive integrations.
Both systems address core PMS challenges: automating reservations, check-in/out, housekeeping, billing, and reporting. They centralize operations on cloud platforms to reduce manual workload and support remote accessibility. However, Shiji Daylight targets hotels requiring scalable, group-wide management and extensive guest profile capabilities, while Nitesoft appeals to smaller hotels wanting a straightforward, flexible platform with essential revenue and channel management.
If your property is a boutique or city center hotel with fewer than 50 rooms, primarily located in Europe or Asia Pacific, and you need a PMS that is easy to implement, customizable, and focused on automation with a built-in booking engine and revenue management, Nitesoft is a strong choice (based on 2 reviews and 50% boutique hotel users).
If you operate a larger branded or independent hotel group, a luxury property, or require advanced group booking, multi-currency support, and extensive guest profile management across multiple locations worldwide, Shiji Daylight PMS is preferable (supported by 37 reviews spanning 17 countries and a user base of 41% luxury and 16% branded hotels).
Data for mid-sized or limited service hotels is thinner for Nitesoft, so Shiji’s broader adoption and integration ecosystem provide more confidence in those segments.
Ease of use ratings are close: Nitesoft scores 4.5/5 and Shiji Daylight 4.6/5, both with equal onboarding scores at 4.5/5. Despite Nitesoft’s smaller review volume (2 reviews), users highlight its intuitive, web-based interface that new employees learn quickly. Reviewers praise its flexibility and straightforward operation during Covid-19, facilitating remote work.
Shiji Daylight users frequently note a modern, intuitive interface aligned with staff familiarity with digital tools, which smooths daily operations and training. Some users mention occasional system slowdowns during peak times but emphasize overall ease of learning and operation.
Edge: Even.
Shiji Daylight PMS offers 53 unique features beyond the 45 shared with Nitesoft, including multi-lingual support, centralized user and role management, tablet and online check-in/out, integrated CRS, guest CRM, mobile app, group booking engine, housekeeping mobile app with real-time updates, and automated night audit. These features improve operational workflows, allowing front desk and revenue teams to manage complex group reservations, multi-currency billing, and personalized guest communications more efficiently.
Nitesoft’s unique features are limited to its built-in booking engine, channel manager, and a revenue management module. These support core reservation automation and yield optimization but lack the advanced operational tools Shiji provides for group handling, guest profiles, and task management.
Edge: Shiji Daylight PMS.
Nitesoft and Shiji Daylight both have identical customer support ratings at 4.5/5 (Nitesoft) and 4.6/5 (Shiji) with onboarding rated equally at 4.5/5. Nitesoft reviewers commend the close collaboration with support for feature requests and setup assistance, describing interactions as helpful and responsive. Shiji’s support team is described as professional and available 24/7, contributing to smooth operations and quick problem resolution.
Edge: Even.
Shiji Daylight PMS integrates with 72 verified partners compared to Nitesoft’s 16, sharing 8 common partners including Nonius, STAAH, SiteMinder, Onity, Oaky by Plusgrade, IDeaS, Adyen, and Mews. Shiji’s broader ecosystem includes key platforms like Amadeus, Duetto, Fairmas, Revinate, and Shiji’s own extensive vendor network. These integrations benefit properties requiring advanced distribution, pricing optimization, guest engagement, and financial reporting.
Nitesoft’s unique partners include FLEXIPASS Keyless Mobile Access and specialized yield management tools like yieldPlanet, suited for smaller hotels focusing on specific operational enhancements.
Edge: Shiji Daylight PMS.
Overall ratings are close: Nitesoft at 4.5/5 from 2 reviews, Shiji Daylight at 4.6/5 from 37 reviews. Nitesoft’s limited review volume restricts confidence in generalizability. Shiji’s broader sample covers multiple hotel segments and geographies, with last 6-month ratings stable but based on only 3 recent reviews. Both systems have similar likelihood to recommend scores (90% Nitesoft, 91% Shiji).
Segment-specific ratings favor Shiji in boutique hotels (4.6 vs 5/5 for Nitesoft’s 1 review), branded hotels (4.5/5 for Shiji, no Nitesoft data), and luxury hotels (4.5/5 Shiji, 5/5 Nitesoft from 1 review). City center hotels rate Nitesoft at 4.5/5 (2 reviews) and Shiji Daylight lower at 4.2/5 (17 reviews). The larger review base for Shiji Daylight provides more reliable insights for most segments.
Edge: Even.
Nitesoft’s base price is $900 with no published monthly, per-room, or implementation fees and no trial available. Shiji Daylight PMS starts at $1,200 base with similar pricing transparency—no freemium, monthly flat or per-room fees, or implementation fees disclosed, and no trial offered.
Given the slightly lower base price and no implementation fees, Nitesoft offers a cost advantage for smaller hotels prioritizing budget. Shiji’s higher base price reflects its broader feature set and global support infrastructure.
Not ideal if:
Not ideal if:
Nitesoft PMS and Shiji Daylight PMS differ fundamentally in scale and depth. Nitesoft offers a streamlined, customizable cloud PMS with core automation for boutique and mid-sized hotels, particularly in Europe and Asia Pacific. Shiji Daylight delivers a wide-ranging, feature-rich platform for large branded and luxury hotels requiring multi-property management and extensive integrations worldwide.
Choose Nitesoft if you run a smaller boutique or city center property seeking an easy-to-learn, web-based PMS with built-in booking engine and revenue management at a lower base price. Its flexibility and close vendor support suit hotels prioritizing automation over complexity.
Choose Shiji Daylight PMS if you operate multiple properties or a branded hotel needing advanced guest profiling, multi-currency and group booking, and a broad ecosystem of integrations. Its scalable architecture, extensive features, and global support better serve complex operational demands and diverse markets.
The evidence supports Shiji Daylight PMS for hotels demanding comprehensive, scalable management solutions. Nitesoft excels as a lean, adaptable platform for smaller independent hotels focused on essential PMS automation.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $900/月 | 起价 $1,200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
排名更高的方面
独特功能
酒店经营者喜爱的方面
客户强调,世纪团队沟通清晰,始终让相关方了解进展。这种跟进程度帮助酒店避免实施过程中的混乱,支持更顺利的过渡。
评论指出,世纪支持在需要时随时可用,且客服代表乐于助人且响应迅速。这在设置和初期使用阶段,尤其是遇到时间敏感问题时,给酒店带来了信心。
反馈表明安装本身几乎没有问题,任何小故障都归因于酒店内部管理混乱,而非Shiji。对于正在评估该系统的酒店来说,这意味着实施风险较低,部署更可预测。
排名更高的方面
独特功能
这取决于您的需求。Nitesoft PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Nitesoft PMS 提供 16 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 72 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Nitesoft PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Nitesoft 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐