The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 25 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Noovy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment processing and Housekeeping module.
PT. Supranusa Sindata 表现出色 .
基于 HTR 上 25 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $600/mo | Contact sales |
| 经验证的评价 | 25 | 0 |
在分析了 25 条经验证的评价后,Noovy 用户最看重其 易于使用, 客户服务, 自动付款处理,而 PT. Supranusa Sindata 用户则强调 。点击任意主题查看评价者的反馈。
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自动付款处理
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直接 OTA 集成
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报告工具
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翻译问题
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #39 11 条评价 | — |
| 中型(25-74 间客房) ▾ | #38 12 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #38 14 条评价 | — |
| 豪华酒店 | #54 2 条评价 | — |
| 品牌/连锁酒店 | #52 2 条评价 | — |
按区域
| 细分市场 |
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| 欧洲 ▾ | #22 23 条评价 | — |
| 中东 | #16 2 条评价 | — |
Choosing the right property management system is critical for your hotel's efficiency, guest satisfaction, and profitability. Both Noovy PMS and PT. Supranusa Sindata aim to streamline hotel operations but serve different markets and offer distinct capabilities. Noovy PMS is a comprehensive, user-friendly solution with a strong presence in multiple regions, while PT. Supranusa Sindata leans toward larger, multi-property clients in Indonesia with a focus on business intelligence and integrated management. How do their features, support, and market fit compare?
Both products aim to simplify hotel management, but Noovy PMS is an all-in-one platform designed for independence and ease of use, making it suitable for small to mid-sized hotels globally. PT. Supranusa Sindata offers a more traditional, enterprise-oriented approach, emphasizing integrated solutions for larger or chain hotels, primarily in Indonesia.
While Noovy has a clear edge in recent reviews and market presence, PT. Supranusa Sindata’s strength lies in its long-standing, specialized local support and extensive experience. If your hotel values a modern, cloud-based PMS with broad integration, Noovy is more compelling. Conversely, if your hotel operates in Indonesia or needs a deeply integrated, multi-property management system, PT. Supranusa Sindata could fit better.
The key question remains: Do you prioritize a modern, scalable SaaS platform with a global footprint or a specialized, enterprise solution tailored for specific markets?
If your hotel needs a user-friendly, feature-rich cloud PMS with high customer satisfaction and recent positive reviews, go with Noovy. It offers 48 exclusive features, including a booking engine, channel manager, integrated CRS, automated night audit, and mobile app, all supporting small to mid-sized properties globally. Its recent reviews, totaling 19 and a 99% likelihood to recommend, underscore its relevance and reliability.
If your hotel is part of a larger chain, operates primarily within Indonesia, or requires an enterprise-level, fully integrated management system, PT. Supranusa Sindata might be appropriate. It offers a suite of solutions—hotel management, POS, banquet, leisure, and retail—supported by 27 years of local experience. However, data on recent reviews or user feedback is unavailable, which diminishes confidence in its current performance.
In summary, for modern, flexible, cloud-based solutions with high user satisfaction, Noovy is the clear choice. For large-scale, multi-property management especially in Indonesia, PT. Supranusa Sindata may still be relevant, but limited recent data urges caution.
Noovy PMS boasts a high ease-of-use rating of 4.84/5, grounded in recent reviews praising its intuitive interface, smooth onboarding, and quick staff adoption. Users highlight that the system is “easy and powerful,” with many appreciating the minimal training required and the clear, accessible dashboard.
PT. Supranusa Sindata, lacking recent review data, makes it difficult to assess user experience accurately. Its interface and onboarding process are less documented, but historically, enterprise solutions often involve a steeper learning curve and longer setup times.
Given the current review data, Edge: Noovy PMS.
Noovy PMS offers 48 unique features, including a channel manager, booking engine, integrated CRS, automated night audit, mobile app, guest CRM, digital registration, and multiple revenue management tools. These features support a comprehensive, modern hotel operation, especially for independent properties or small chains.
PT. Supranusa Sindata provides no detailed feature list or recent updates, making it hard to compare directly. Its offerings include hotel management, POS, banquet, and leisure systems, but without specific feature counts or recent enhancements, it appears less feature-rich for the SaaS-driven hotel market.
Edge: Noovy PMS.
Noovy PMS has a customer support rating of 4.89/5, with recent reviews emphasizing its friendly, prompt, and effective support team. Guests note that “support is very good,” and onboarding is smooth, often citing quick responses to issues as a significant benefit.
PT. Supranusa Sindata’s customer support details are sparse, with no recent reviews or ratings provided. Its support structure, while historically reliable in Indonesia, is difficult to evaluate against current needs or expectations.
Edge: Noovy PMS.
Noovy PMS integrates with 40 verified partners, including major industry names like Revinate, RateGain, and Omnibees. Its broad partner network supports extensive connectivity with OTAs, revenue tools, and marketing platforms, easing the integration of various hotel operations.
PT. Supranusa Sindata connects with only 7 verified partners, including Revinate and D-Edge, but has fewer shared integrations and less extensive third-party connectivity. Its focus remains on core hotel management and POS solutions, less on broader SaaS integrations.
Edge: Noovy PMS.
Recent reviews indicate Noovy PMS’s high user satisfaction, reflected in a 5/5 overall rating and a 99% likelihood to recommend. Hotels across boutique, city center, and budget segments praise its ease of use, reliability, and support.
There is no available recent review data for PT. Supranusa Sindata, making it impossible to compare current user ratings or satisfaction levels. The lack of recent feedback suggests less confidence in its ongoing performance.
Edge: Noovy PMS.
Noovy PMS charges a flat rate of $600 per month, which covers the full suite of features, including support. There are no hidden implementation fees or tiered pricing, making it straightforward for hotels to budget.
PT. Supranusa Sindata’s pricing is not publicly available, but historically, enterprise solutions tend to involve custom quotes based on the number of properties and features. Its lack of transparent pricing may complicate budgeting decisions.
In short, Noovy offers transparent, predictable pricing; PT. Supranusa Sindata’s cost structure remains unclear.
Not ideal if your hotel is part of a large chain requiring extensive, enterprise-level customization beyond SaaS offerings. Also, if your hotel primarily serves Indonesian markets with complex, local-specific needs, a more localized system might be better.
Not ideal if your hotel operates outside Indonesia or needs a modern, cloud-native SaaS system with high user ratings. Smaller hotels or those prioritizing internet-based solutions may find it overly complex.
The core difference is their target markets and product maturity. Noovy PMS is a modern, cloud-based system with broad regional reach and recent positive reviews, making it well-suited for independent and boutique hotels worldwide. PT. Supranusa Sindata, while experienced and comprehensive, currently lacks recent user feedback and is more tailored for large, Indonesian-based properties needing integrated management solutions.
If your hotel values a scalable, easy-to-use SaaS platform with proven customer satisfaction, Noovy is the clear winner. For large, multi-property operations primarily in Indonesia needing an enterprise suite, PT. Supranusa Sindata might still be relevant, but the limited recent data warrants caution.
Final Recommendation: For most hotels considering current market dynamics and recent user feedback, Noovy PMS offers a more reliable, feature-rich, and user-rated solution.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $600/mo | — |
根据 HTR 的产品数据库,Noovy PMS 和 PT. Supranusa Sindata 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 交付过程 | ||
| 日历视图 | ||
| 综合 CRS | ||
| 自定义费率 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 36 项功能存在差异。
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
独特功能
评分差异最大的方面
这取决于您的需求。Noovy PMS 和 PT. Supranusa Sindata 共享许多核心 Property Management Systems 功能,但各有独特的能力。Noovy PMS 提供 40 个经验证的集成合作伙伴,而 PT. Supranusa Sindata 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Noovy PMS:否。PT. Supranusa Sindata:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Noovy 的 HT Score 为 71,PT. Supranusa Sindata 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案