Mews PMS vs. Noovy PMS: 哪个更适合您?

更新于 October 24, 2026  ·  已分析 960 条经验证的评价

摘要

我们分析了 960 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:

Mews 表现出色 在 易用性和直观界面 方面 — 尤其适合 independent 类型的住宿设施 (4.9/5) ,拥有独特功能如 Guest CRM and Guest profiles.

Noovy 表现出色 在 customer support and ROI 方面 .

查看下方完整分析 ↓

Mews PMS 与 Noovy PMS 相比如何?

基于 HTR 上 960 条经验证的酒店经营者评价的并排评分。

HTScore
99
76
推荐可能性
92%
99%
易用性
4.7/5
4.9/5
客户支持
4.3/5
4.9/5
性价比
4.4/5
5.0/5
起始价格 起价 $900/月 起价 $600/月
经验证的评价 935 25

Mews PMS 与 Noovy PMS 的优缺点是什么?

在分析了 960 条经验证的评价后,Mews 用户最看重其 易用性和直观界面, 客户支持与培训, 自动化与工作流程效率,而 Noovy 用户则强调 易于使用, 客户服务, 自动付款处理。点击任意主题查看评价者的反馈。

Mews Mews Noovy Noovy
优点
+ 易用性和直观界面 ▾
+ 易于使用 ▾
+ 客户支持与培训 ▾
+ 客户服务 ▾
+ 自动化与工作流程效率 ▾
+ 自动付款处理 ▾
+ 集成与开放API ▾
+ 直接 OTA 集成 ▾
缺点
− 账单、发票与支付 ▾
− 设计 ▾
− 报告与分析 ▾
− 报告工具 ▾
− 多酒店和集团管理 ▾
− 翻译问题 ▾

Mews 对比 Noovy:按酒店细分市场排名

各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。

按酒店规模

细分市场 Mews Mews Noovy Noovy
小型(10-24 间客房) ▾ #3 363 条评价 #41 9 条评价
中型(25-74 间客房) ▾ #1 386 条评价 #36 14 条评价
大型(75-199 间客房) ▾ #2 80 条评价 —
超大型(200+ 间客房) ▾ #3 49 条评价 —

按酒店类型

细分市场 Mews Mews Noovy Noovy
精品酒店 ▾ #2 505 条评价 #39 14 条评价
豪华酒店 ▾ #5 238 条评价 #56 2 条评价
品牌/连锁酒店 ▾ #2 181 条评价 #54 2 条评价
长住酒店 ▾ #1 139 条评价 —

按区域

细分市场 Mews Mews Noovy Noovy
北美 ▾ #8 110 条评价 —
欧洲 ▾ #1 714 条评价 #24 23 条评价
亚太 ▾ #10 17 条评价 —
中东 ▾ #30 8 条评价 #15 2 条评价

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and profitability. Both Mews and Noovy aim to simplify hotel management, but their approaches and strengths differ. Mews offers a robust, feature-rich platform with a strong global presence and extensive integrations, whereas Noovy emphasizes an all-in-one, budget-friendly solution built by hoteliers for hoteliers. Which system aligns better with your hotel’s needs?

Are you prioritizing a mature platform with a large user base and proven reliability, or are you seeking a streamlined, cost-effective system designed for independent hotels? Let’s compare the two to see which suits your hotel best.

Is Mews or Noovy Better for Hotels?

Mews is a comprehensive cloud PMS with over 750 reviews and a high recent review count, making it a trusted choice for hotels seeking operational automation and extensive integrations. Its interface is modern, and its open API and marketplace of over 1,000 integrations enable deep customization, particularly useful for larger or multi-property hotels.

Noovy, on the other hand, has a smaller review count (19 reviews, none recent), but boasts a near-perfect overall rating of 5/5 and a 99% likelihood to recommend. It’s designed specifically for independent hotels that want an all-in-one, affordable system with built-in channel management, booking engine, and revenue tools, with a focus on ease of use and automation.

Would your hotel benefit from a platform with proven scalability and a rich ecosystem, or is a straightforward, budget-friendly system more aligned with your operational scale?

Mews vs Noovy: Which Should Your Hotel Choose?

If your hotel requires a mature, globally recognized PMS with extensive third-party integrations, choose Mews. It suits larger, multi-property, or boutique hotels seeking automation, detailed reporting, and a flexible platform to grow with.

If your hotel needs an all-in-one system that combines PMS, channel management, booking, and revenue management at a cost of just €5 per room per month, Noovy is your best bet. It’s ideal for independent hotels and small chains prioritizing ease of use, quick onboarding, and reliable support.

In short, for hotels seeking broad scalability and customization, go with Mews. For those prioritizing simplicity, affordability, and quick setup, Noovy is the clear choice.

Is Mews or Noovy Easier to Use?

Mews boasts a high ease-of-use rating at 4.7/5, supported by numerous reviews praising its intuitive, modern interface and straightforward onboarding, though some mention occasional complexity in certain features. Its onboarding rating of 4.39/5 indicates a generally smooth process, but with room for improvement in initial setup speed.

Noovy surpasses Mews slightly with a 4.84/5 ease rating, and reviews consistently praise its user-friendly design, fast onboarding, and reliable customer support. Its straightforward interface minimizes learning curves, especially for independent hoteliers or smaller teams.

Edge: Noovy.

Which Has Better Features: Mews or Noovy?

Mews offers 48 shared features plus 11 unique functionalities such as multi-lingual support, guest CRM, guest app, automated assignments, shift planning, and SOC2 compliance — features particularly valuable for larger or multi-property hotels.

Noovy, while fewer in total features, provides a robust all-in-one package, including property management, channel management, booking engine, revenue management, and guest communication tools. Its integrated approach simplifies operations for small to medium hotels, but it lacks some advanced features like guest CRM and employee messaging found in Mews.

Edge: Mews.

Which Has Better Customer Support: Mews or Noovy?

Mews scores 4.27/5 for customer support, with reviews noting occasional bugs but generally responsive support teams that address issues promptly. Some users mention that onboarding can be inconsistent, but overall, technical assistance is considered reliable.

Noovy leads with a 4.89/5 rating, with reviews emphasizing its friendly, quick, and effective support. Hoteliers appreciate the dedicated help, especially for onboarding and resolving issues swiftly.

Edge: Noovy.

Which Has More Integrations: Mews or Noovy?

Mews has a significant advantage here, with 336 verified partners, including major OTAs, channel managers, revenue tools, and custom API options. Its extensive ecosystem allows hotels to tailor the platform precisely to their operational needs.

Noovy, with 40 verified partners, covers essential integrations with OTAs like Booking.com and Expedia, as well as reporting and payment tools. However, its smaller ecosystem limits customization compared to Mews.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Noovy?

Mews, with over 750 reviews and a recent review count of 98, maintains a high overall rating of 4.62/5, with users from boutique, city center, and hostel segments rating it highly. Its recent reviews reinforce its reliability and feature depth.

Noovy, rated 5/5 by 19 reviews, enjoys nearly perfect scores, especially among independent hotels. Its recent reviews highlight satisfaction with support, automation, and ease of use.

Edge: Mews.

How Much Do Mews and Noovy Cost?

Mews charges a flat base price of $900 per month, with no mention of a free trial or tiered plans. Its higher price reflects its enterprise-ready features and extensive integrations.

Noovy offers a more affordable €5 per room per month, with no implementation fees or hidden costs. Its transparent and budget-friendly pricing makes it attractive for small hotels and independents.

What Type of Hotel Should Use Mews?

  • Hotels that operate multiple properties or need extensive integrations.
  • Boutique, city center, or hostel properties seeking automation and scalability.
  • Hotels requiring advanced reporting, guest CRM, and custom workflows.
  • Teams looking for a global platform with broad support and innovation.

Not ideal if you want a simple, low-cost system for a small property or only need basic PMS features.

What Type of Hotel Should Use Noovy?

  • Independent hotels, bed & breakfasts, or small chains seeking a straightforward, all-in-one system.
  • Hotels prioritizing ease of use, quick onboarding, and reliable customer support.
  • Properties with limited budgets looking for an affordable PMS.
  • Teams that want a single platform for reservations, channel management, and revenue tools.

Not ideal if you need advanced customization, extensive integrations, or multi-property management.

Mews vs Noovy: The Bottom Line for Hotels

Mews is a mature, versatile platform with a broad feature set, extensive integrations, and a large global footprint. Its strengths lie in automation, customization, and scalability, making it suitable for larger, multi-property hotels or those planning growth.

Noovy offers a simplified, budget-friendly option with an all-in-one approach, focused on ease of use, automation, and support for independent hotels. It’s ideal for small, single-property hotels that want a quick, reliable, and cost-effective solution.

For hotels that require a proven, scalable platform with deep integrations and advanced features, Mews is the clear winner. If your hotel values simplicity, affordability, and fast onboarding, Noovy is the better fit.

In conclusion, if your hotel needs a trusted, feature-rich system capable of supporting growth and complex operations, choose Mews. For straightforward management at a competitive price, Noovy delivers excellent value and ease of use.

Mews PMS 和 Noovy PMS 的价格是多少?

酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。

Mews Mews Noovy Noovy
起始价格 起价 $900/月 起价 $600/月

功能对比:Mews PMS 与 Noovy PMS

这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。

功能 Mews Mews Noovy Noovy
▾ 会计与金融
100%
100%
直接计费
RevPaR 和 ADR 报告
多币种
交易电子邮件(预订、作品集等)
自动夜间审计
▾ 营销与电子商务
100%
88%
访客通信(短信)
原生电子邮件营销
客人资料
客户关系管理
礼品卡
频道管理员
预订引擎
交易电子邮件(预订、作品集等)
▾ 管理和配置
75%
75%
集中的用户和角色管理
多种语言
基于云
在前提
▾ 用户管理
100%
100%
访客通信(短信)
客人资料
集中消息传递
交易电子邮件(预订、作品集等)
▾ 前台
92%
92%
移动设备笔记和任务(语音转文本)
移动应用
自动夜间审计
日历视图
多种语言
任务管理
自动提醒
客人资料
平板电脑/自助服务终端值机
付款请求
集中消息传递
自动空间优化
▾ 群组管理
100%
100%
组功能
自动空间优化
▾ 宾客体验
100%
89%
集成身份证和护照扫描仪
数字注册
访客应用
网上值机
在线结帐
来宾消息
交易电子邮件(预订、作品集等)
身份证扫描和注册预填
大堂售货亭
▾ 家政
100%
63%
管家模块
家政移动应用程序
实时状态更新
自动分配
实时报告
轮班计划
员工信息
在线结帐
▾ 付款
100%
100%
集成支付终端和读卡器
直接计费
多币种
交付过程
付款请求
▾ 预订管理
100%
89%
RevPaR 和 ADR 报告
礼品卡
频道管理员
综合 CRS
拖放磁带图
费率管理
自动空间优化
基于规则的房间分配
交易电子邮件(预订、作品集等)
▾ 收入管理
100%
100%
RevPaR 和 ADR 报告
自定义费率
辅助收入跟踪
收益管理模块
基本定价
▾ 税务与合规
100%
75%
符合 PCI 标准
符合 GDPR
SOC2 投诉
税务配置
▾ 支持与培训
100%
100%
在线 24/7 支持
▾ 食品与饮料
100%
0%
EPoS
▾ 温泉
0%
0%
水疗和健康模块

实际成果:Mews 对比 Noovy(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Noovy Noovy

该目标暂无已发布的案例研究。

提高运营效率
Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Noovy Noovy

该目标暂无已发布的案例研究。

改善宾客体验
Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
Noovy Noovy

该目标暂无已发布的案例研究。

Mews 对比 Noovy:总结

Mews
Mews
4.6/5 来自 935 条评价

酒店经营者喜爱的方面

易用性和直观界面 83% 正面

最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了... 最一致的积极评价是 Mews 对酒店团队来说易于学习和使用,具有清晰、现代的界面,帮助新员工快速实现生产力。评论者经常提到,简洁的布局减少了点击次数,加快了日常工作流程,并使前台和运营团队的培训变得更容易。

客户支持与培训 70% 正面

用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解... 用户常常称赞 Mews 支持团队、客户经理和培训专家的响应速度和帮助程度,尤其是在实施和变革管理期间。同时,这也是一个反复被提及的批评点:一些评价提到工单解决缓慢、支持方式过于聊天化,或培训内容对复杂酒店配置来说过于通用。

自动化与工作流程效率 82% 正面

用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动... 用户通常表示 Mews 能减少预订、支付、邮件、入住/退房和客房服务等方面的重复行政工作。酒店重视节省的时间,因为团队可以将更多精力放在客人身上,而减少手动操作,尤其在高峰期。

酒店经营者提出异议的方面

账单、发票与支付 54% 负面

账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单... 账单和支付处理是讨论最频繁的领域之一,许多用户称赞自动支付、房费收费和支付链接。然而,这也是一个常见的痛点:评论者经常提到退款处理、发票更正、拆分账单、对账以及公司账单等操作复杂或不够直观。

报告与分析 62% 负面

报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到... 报告被广泛重视,因为它能让管理者了解入住率、收入和运营趋势,但许多用户希望有更多的自定义、更好的筛选功能,以及报告之间更可靠的一致性。几位评审特别提到商业智能、分析仪表盘和导出选项是 Mews 可以更好支持数据驱动决策的方面。

排名更高的方面

中型(25-74 间客房) #1 vs #36
小型(10-24 间客房) #3 vs #41
超小型(少于 10 间客房) #12 vs #51
住宿加早餐与客栈 #3 vs #53

独特功能

多种语言 多币种 客户关系管理 客人资料 EPoS
4.7/5 易用性 4.3/5 客户支持 352 个集成
访问官网
Noovy
Noovy
5.0/5 来自 25 条评价

酒店经营者喜爱的方面

易于使用 94% 正面

许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。

客户服务 100% 正面

优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。

自动付款处理 64% 正面

该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。

酒店经营者提出异议的方面

设计 62% 负面

用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。

报告工具 43% 负面

该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。

排名更高的方面

中东 #15 vs #30
4.8/5 易用性 4.9/5 客户支持 41 个集成
查看资料

评分差异最大的方面

综合评分 Noovy 5.0 vs 4.6 (+0.4)
客户支持 Noovy 4.9 vs 4.3 (+0.6)
性价比 Noovy 5.0 vs 4.4 (+0.6)
上手体验 Noovy 4.8 vs 4.4 (+0.4)

关于 Mews PMS 与 Noovy PMS 的常见问题

Mews PMS 能否替代 Noovy PMS?

这取决于您的需求。Mews PMS 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 352 个经验证的集成合作伙伴,而 Noovy PMS 提供 41 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速上手。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。

Mews PMS 或 Noovy PMS 是否提供免费方案?

Mews PMS:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Mews PMS 和 Noovy PMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Mews 的 HT Score 为 99,Noovy 的为 76。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量 ▾

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性 ▾

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分 ▾

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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