项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 1,297 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Cloudbeds 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的住宿设施 (4.6/5) ,拥有独特功能如 Revenue management module and Payment processing.
基于 HTR 上 1,297 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $600/月 | 联系销售 |
| 经验证的评价 | 1,297 | 0 |
在分析了 1,297 条经验证的评价后,Cloudbeds 用户最看重其 ease of use and fast staff adoption, reporting and analytics, reservations and calendar workflow,而 Oasis Hospitality Software Ltd 用户则强调 。点击任意主题查看评价者的反馈。
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Ease of use and fast staff adoption
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Reporting and analytics
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Reservations and calendar workflow
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Channel management and OTA synchronization
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客户支持和真人客服
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Payments, billing, and invoicing
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Housekeeping, room status, and operational workflow
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各产品在不同酒店规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | — |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | — |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS and Oasis PMS comes down to your hotel’s needs for integration, user experience, and support. Cloudbeds offers an all-in-one platform trusted by over a thousand hoteliers, while Oasis provides a more traditional PMS experience with fewer reviews and less recent feedback. Given the data, which system is truly better suited for your hotel?
Both products aim to streamline property management, but Cloudbeds’ extensive feature set and reputation set it apart. Cloudbeds integrates reservation, channel management, revenue tools, and more into a single platform, making it a one-stop shop for hoteliers.
Oasis PMS provides core reservation and billing functions but lacks the breadth of features and recent reviews that highlight Cloudbeds’ continued innovation. The more recent and abundant reviews for Cloudbeds underscore its popularity and reliability, while Oasis remains less proven at scale.
Do your hotel’s needs lean toward a flexible, integrated system with proven reviews? Or are you comfortable with a more basic PMS that lacks recent customer feedback?
If your hotel requires a comprehensive, scalable property management system with extensive integrations, choose Cloudbeds. Its 1071 reviews, high ratings (4.63/5 overall), and recent feedback in the last 6 months reinforce its leadership.
If your hotel’s needs are limited to fundamental reservations, billing, and check-in functions without needing advanced integrations or support, Oasis might suffice. However, its lack of recent reviews and absence of detailed feature data make Cloudbeds the safer, more reliable choice for growth.
For hotels seeking a trusted, well-supported system with proven results, Cloudbeds is the clear choice.
Cloudbeds’ interface scores 4.61/5 in ease of use, praised for its intuitive design, mobile accessibility, and straightforward reservation workflows. Users frequently mention how staff adoption is quick, with many reviews citing reduced training time and improved daily operations.
Oasis PMS lacks publicly available review scores or recent feedback, but its limited feature set suggests a more traditional, potentially less modern UI. Without recent reviews, it’s difficult to assess ease of use confidently.
Edge: Cloudbeds.
Cloudbeds boasts 64 unique features, including a channel manager (integrating with over 190 partners), revenue management, automated night audit, guest communication tools, and advanced reporting. Its integrated booking engine and mobile app are also highly valued.
Oasis PMS offers core reservation, billing, check-in/check-out, and guest communication features, but with no detailed feature count or recent innovations shared publicly. Its limited features make it less versatile for growing or tech-forward properties.
Edge: Cloudbeds.
Cloudbeds scores 4.41/5 for customer support, with recent reviews praising its responsiveness, helpfulness, and proactive onboarding. Customers report quick resolution of issues and dedicated support during implementation and ongoing use.
Oasis PMS offers limited publicly available support feedback, making it difficult to compare support quality. The lack of recent reviews or case studies indicates less proven support for demanding hotel operators.
Edge: Cloudbeds.
Cloudbeds integrates with 190 verified partners, including key players like RateGain, Revinate, D-Edge, and Duetto. Its extensive partner network enables seamless connection to revenue management, marketing, and channel systems.
Oasis PMS has only 7 verified integrations, with few well-known partners listed. Its narrower integration landscape limits its ability to connect with other systems, an important consideration for scalable operations.
Edge: Cloudbeds.
Cloudbeds’ hotel segment ratings are high, with an overall 4.63/5 based on 1071 reviews. Independent hotels, boutique properties, hostels, and motels frequently praise its ease of use, integration, and support.
Oasis PMS has no recent reviews or publicly available ratings, making it impossible to assess user sentiment accurately. The lack of feedback puts Cloudbeds ahead in customer satisfaction.
Edge: Cloudbeds.
Cloudbeds charges a base fee of $600/month, with no free tier or trial mentioned. Its pricing reflects its comprehensive feature set and extensive support.
Oasis PMS does not list explicit pricing, leaving potential buyers unsure of costs. The absence of transparent pricing or trial options suggests Cloudbeds offers clearer value.
Edge: Cloudbeds.
Not ideal if your hotel is very small with minimal tech needs or operates solely offline.
Not ideal if you want a system with recent reviews, extensive features, or integration options.
Cloudbeds is the dominant choice for most hoteliers due to its extensive reviews, higher customer satisfaction, and wide feature set. Its 1071 reviews and 4.63/5 rating demonstrate proven reliability, ease of use, and support.
If your hotel needs a robust, scalable platform with strong integrations, advanced revenue tools, and recent positive feedback, Cloudbeds is the clear winner. Oasis PMS, while functional for basic management, lacks recent reviews and detailed features, making it less suitable for growth-oriented properties.
Choose Cloudbeds for a system that’s trusted by thousands of hoteliers and backed by a proven track record.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $600/月 | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that th... Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that the clean layout and low training burden help hotels save time and keep daily operations moving smoothly.
Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users... Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users want more flexible filters, better customization, and easier export/visualization because the current reports can feel limited or too complex.
A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewer... A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewers say this streamlines front-desk work, speeds check-in/check-out, and helps prevent operational mistakes during busy periods.
酒店经营者提出异议的方面
客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时... 客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时缺乏可靠的电话支持。
Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are... Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are used. However, users also request more gateway options, better invoice support, and smoother handling of local payment methods and long-stay billing.
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Oasis PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 200 个经验证的集成合作伙伴,而 Oasis PMS 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Oasis PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Oasis Hospitality Software Ltd 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐