The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 886 条经验证的评价后,Mews 用户最看重其 customization and flexibility, automation and efficiency, 入职和支持体验,而 Octorate 用户则强调 。点击任意主题查看评价者的反馈。
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Automation and Efficiency
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计费复杂性和报告局限性
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收益管理
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #3 329 条评价 | #78 0 条评价 |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | #72 0 条评价 |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | #41 0 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #1 483 条评价 | — |
| 豪华酒店 ▾ | #5 220 条评价 | #66 0 条评价 |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | #71 0 条评价 |
| 长住酒店 ▾ | #1 130 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #8 106 条评价 | #44 0 条评价 |
| 欧洲 ▾ | #1 660 条评价 | #51 0 条评价 |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | — |
Both Mews PMS and Octorate aim to streamline hotel operations, but they do so through markedly different approaches and strengths. Mews offers a comprehensive, highly-rated platform with extensive integrations and a reputation for user satisfaction, whereas Octorate presents a more straightforward, all-in-one solution with strong OTA certifications and a focus on automation. Your choice hinges on your hotel's size, complexity, and specific operational priorities.
Given the current review data and recent feedback, Mews emerges as the more proven and widely adopted platform. Are you ready to see which system aligns best with your hotel’s unique needs?
Mews and Octorate both serve hotels seeking to automate and centralize operations, but their core strengths differ significantly. Mews’s platform is designed for scalability and customization, with a focus on automation, integrations, and guest-centric features that support a broad range of property types. Conversely, Octorate emphasizes ease of use, OTA connectivity, and automation within a simplified dashboard, making it suitable for smaller or less complex properties.
The key difference is that Mews boasts a higher overall rating—4.62 out of 5 with 758 reviews, compared to Octorate’s zero rating due to lack of reviews—and more recent feedback, making it the more thoroughly validated choice. Does your hotel need broad customization and a large ecosystem, or is simplicity and OTA management your priority?
If your hotel operates at a medium to large scale, requires extensive integrations, or manages multiple properties, Mews is the clear choice. Its features like multi-lingual, multi-currency support, a guest CRM, automated space optimization, and a robust Marketplace make it ideal for hotels seeking flexibility and scalability.
On the other hand, if your property is smaller, with straightforward operations focused on OTA connectivity and automation, Octorate offers a streamlined, cost-effective solution. Octorate’s native channel management and automation tools are well-suited for properties that prioritize OTA distribution and ease of management with minimal customization.
Mews’s user interface is highly rated at 4.7/5, with many reviews praising its intuitive, modern design and simple onboarding process. The onboarding experience is rated 4.39/5, and users highlight the ease of remote setup, especially for small properties or boutique hotels. Support responsiveness is generally positive, though some users note occasional bugs, which are typically addressed promptly.
Octorate, lacking detailed user feedback and reviews, makes it difficult to assess its UI/UX. However, given its focus on simplicity and automation, it’s presumed to be user-friendly for smaller operations. Edge: Mews.
Mews offers 43 shared features plus 16 unique to it, including guest profiles, integrated payments and kiosks, automated room assignments, GDPR compliance, and SOC2 certification—supporting complex operations and high security. Its extensive ecosystem includes over 1,000 integrations, advanced revenue management, and automation tools.
Octorate has 26 features unique to it, such as a drag-and-drop calendar, electronic invoicing, and AI-powered guest communication. While it covers essential operational needs, it lacks the breadth and depth of automation and integrations that Mews provides.
Edge: Mews.
Mews’s support ratings are 4.27/5, with many reviews mentioning responsive, knowledgeable support teams that resolve issues efficiently. Customers appreciate the onboarding process and ongoing assistance, although some report occasional bugs that are quickly fixed.
Octorate, with no recent reviews or detailed feedback available, can’t be reliably compared. Given Mews’s high review volume and recent feedback, it has the edge in support.
Mews impresses with over 336 verified partners, including key channel managers, revenue tools, and third-party integrations. Its open API and Marketplace foster a highly customizable environment suitable for complex, multi-channel operations.
Octorate has 28 verified partners, primarily focused on OTA connectivity and basic channel management. While it offers integrations with major OTAs, its ecosystem is significantly smaller.
Edge: Mews.
Mews’s recent reviews reflect a 4.62/5 overall rating, with 98 reviews in the last six months, and a 93% likelihood to recommend—evidence of strong current user satisfaction. It is highly rated across various segments, especially boutique, independent, and city hotels.
Octorate lacks recent reviews, making it impossible to gauge current user satisfaction. Therefore, Mews’s proven reputation and recent positive feedback give it the edge.
Mews’s pricing starts at $900/month, with no free trial or implementation fees, and is generally considered cost-effective considering its extensive features. Octorate charges $1,100/month with a 30-day free trial; its higher price point may reflect its OTA-centric focus.
Both platforms use subscription models, but Mews’s pricing appears more competitive relative to the depth of its features and recent user satisfaction.
Not ideal if your hotel is a small, single-property operation with minimal integration needs.
Not ideal if you require advanced automation, multi-property management, or extensive integrations.
Mews and Octorate serve different hotel management needs, but Mews’s superior review volume, recent user feedback, and richer feature set make it the clear leader for most properties. Its robust ecosystem supports growth, automation, and guest satisfaction across diverse hotel types.
Choose Mews if your hotel needs scalability, extensive integrations, and a proven track record of user satisfaction. Octorate is better suited for simpler operations focused on OTA connectivity and straightforward automation, especially for smaller properties.
In conclusion, if your goal is to future-proof your property with a flexible, well-supported, and highly-rated PMS, Mews is the more dependable choice. For smaller, OTA-centric properties, Octorate offers a streamlined, budget-friendly alternative—but with fewer features and less recent validation.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.
The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.
Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。
酒店从业者提出异议的方面
虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。
Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 Octorate (Property Management System) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 Octorate (Property Management System) 提供 28 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。Octorate (Property Management System):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 99,Octorate 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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