The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 105 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Passepartout 表现出色 .
Sirvoy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 105 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 0 | 105 |
在分析了 105 条经验证的评价后,Passepartout 用户最看重其 ,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
| Passepartout |
|
|---|---|
| 优点 | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
预订管理
▾
|
|
|
+
用户界面和设计
▾
|
|
| 缺点 | |
|
−
功能限制
▾
|
|
|
−
定制化和适应性
▾
|
|
|
−
性价比
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Passepartout |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 | Passepartout |
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 | Passepartout |
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Passepartout by Passepartout and Sirvoy by Sirvoy hinges on your hotel’s needs for property management software. Both aim to streamline operations, but they differ significantly in features, user experience, and market presence. Passepartout offers a comprehensive property management system tailored for property managers and landlords, while Sirvoy focuses on small to medium-sized accommodation providers with a broad feature set. Your decision rests on whether you prioritize depth of features or ease of use.
Passepartout is a less common name with no recent reviews or high ratings, whereas Sirvoy has gathered 95 reviews in the last six months, with a strong overall rating of 83.9. This review activity indicates Sirvoy’s active user base and ongoing product improvements. Given the recency and volume of Sirvoy’s feedback, it’s the more reliable choice for hoteliers seeking current insights.
Passepartout and Sirvoy serve different core audiences. Passepartout is marketed as a property management system for property managers and landlords, emphasizing tools for managing extensive portfolios and tenant relations. Its AI-powered summaries and property-specific features suggest a focus on detailed operational oversight. Sirvoy, on the other hand, is designed for small to medium-sized hotels, B&Bs, hostels, and similar properties, prioritizing an intuitive user interface, booking management, and channel synchronization.
While Passepartout’s AI features hint at advanced property oversight, it lacks recent reviews and concrete user feedback, making its effectiveness uncertain. Sirvoy’s recent reviews praise its ease of use, customer support, and features, making it more suitable for hoteliers who want straightforward management. Do you need a broad, detailed property management system or an easy-to-operate booking and front desk solution?
Ease of use is critical for hoteliers who want minimal onboarding time and quick staff adoption. Sirvoy scores exceptionally high, with a 4.64 out of 5 rating based on 95 recent reviews, and users describe it as “super easy to use,” “intuitive,” and with “great support.” Multiple reviews highlight its straightforward interface that new users can grasp quickly, reducing training time and frustration.
Passepartout, by contrast, has a 0/5 rating with no recent reviews or feedback, indicating a lack of verified user experiences. Its complex, comprehensive features suggest a steeper learning curve. Edge: Sirvoy.
Passepartout boasts no verified features in the source material, suggesting it may not offer the extensive functionality that modern hoteliers expect. Sirvoy, however, provides 43 features, including multi-lingual support, channel management, booking engine, guest messaging, online check-in/out, automated reminders, integrated payment solutions, and more.
Sirvoy’s feature set covers core operational needs and some advanced functions such as guest CRM, group bookings, and real-time reporting, which Passepartout appears to lack. When it comes to feature depth, Sirvoy clearly leads. Edge: Sirvoy.
Customer support quality can make or break your experience with property management software. Passepartout offers no recent support ratings, leaving its support quality uncertain. Conversely, Sirvoy has a 4.85 out of 5 rating based on recent reviews, with comments praising its responsiveness, helpfulness, and quick assistance.
Review quotes from Sirvoy users include, “Support is excellent,” “They respond super quick,” and “The best support I’ve encountered.” This consistent positive feedback indicates Sirvoy’s support team effectively assists users. Edge: Sirvoy.
Integration options are vital for connecting your PMS with other systems. Passepartout has no verified integrations in the source, limiting its ability to connect with other software. Sirvoy offers 21 verified partners, including major channels like Booking.com, Expedia, and GDS, along with integrations for payment providers, email marketing, and more.
This extensive partner network allows for smoother workflows and easier connection with your existing tools. When considering integrations, Sirvoy provides more flexibility. Edge: Sirvoy.
Given the absence of recent reviews, Passepartout’s user satisfaction remains unknown. Sirvoy, with 95 recent reviews and a 94% likelihood to recommend, boasts a high customer satisfaction score. Users particularly appreciate its ease of use and support, with comments like “support is excellent” and “software is super easy to use.”
While Passepartout’s review data is unavailable, the strong recent feedback for Sirvoy indicates it’s highly valued by its current users. For hoteliers seeking validated user approval, Sirvoy is clearly the superior choice. Edge: Sirvoy.
Passepartout’s pricing details are unavailable, with no mention of fees or subscription models. Sirvoy charges a $200 monthly flat fee, with no implementation fees, and offers a 30-day trial. This transparent pricing makes it easier to evaluate the software’s ROI.
If your hotel seeks predictable costs and a clear pricing structure, Sirvoy’s model simplifies budgeting and comparison. The absence of cost info for Passepartout complicates its evaluation. Edge: Sirvoy.
Not ideal if:
Given the lack of recent reviews and feature info, Passepartout is better suited for enterprise or property management firms rather than small hotels.
Not ideal if:
Sirvoy’s intuitive interface and strong support make it ideal for properties that want straightforward management without steep learning curves.
The core difference is that Passepartout is a comprehensive property management system with AI capabilities, but it lacks recent reviews, support ratings, and visible features, indicating limited current user validation. Sirvoy, by contrast, is a well-rated, actively reviewed system with extensive features tailored for small to medium properties. Its high support scores and recent reviews give it a clear edge for hoteliers seeking reliable, user-friendly software.
Choose Passepartout if you’re a large property manager or landlord needing detailed oversight and AI features, and your team is prepared for a complex system. Opt for Sirvoy if you want an easy-to-use, highly supported platform that streamlines bookings, guest communication, and daily hotel operations.
In summary, Sirvoy’s recent active reviews and extensive feature set make it the safer bet for most hoteliers today. Passepartout’s lack of recent feedback makes it a less certain choice unless you have specific enterprise needs.
This article provides an honest comparison based on current data, supporting your decision with concrete insights.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Passepartout |
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Passepartout 和 Sirvoy 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Passepartout |
|
|---|---|---|
| 交易电子邮件(预订、作品集等) | ||
| 多币种 | ||
| 多种语言 | ||
| 直接计费 | ||
| 访客通信(短信) | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 31 项功能存在差异。
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Passepartout 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Passepartout 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Passepartout:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Passepartout 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问