The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 370 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Megasys 表现出色 .
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 370 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $800/mo |
| 经验证的评价 | 0 | 370 |
在分析了 370 条经验证的评价后,Megasys 用户最看重其 ,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。
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报告和分析
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客房管理和客房服务
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Megasys |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | — | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | — | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 58 条评价 |
按物业类型
| 细分市场 | Megasys |
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| 精品酒店 ▾ | — | #6 220 条评价 |
| 豪华酒店 ▾ | — | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 152 条评价 |
| 长住酒店 ▾ | — | #14 17 条评价 |
按区域
| 细分市场 | Megasys |
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| 北美 ▾ | — | #4 262 条评价 |
| 欧洲 ▾ | — | #12 64 条评价 |
| 亚太 | — | #21 3 条评价 |
When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experience, and integrates smoothly with existing systems. Portfolio HMS by Megasys and Stayntouch are two options that aim to meet these needs, but they differ significantly in reputation, features, and market presence. Megasys’s Portfolio HMS has no recent reviews and a zero score across all metrics, indicating it’s unlikely to meet modern hotel demands. Conversely, Stayntouch boasts over 300 reviews, a 4.56-star rating, and a 94% likelihood to recommend, making it the clearer choice for hotels seeking proven performance.
If your hotel prioritizes user-friendly, scalable cloud solutions that integrate with a wide range of third-party systems, Stayntouch is the better pick. Portfolio HMS, with its lack of recent feedback, appears outdated and unsupported in today’s fast-evolving hospitality tech landscape.
Both Portfolio HMS and Stayntouch aim to optimize hotel management, but they diverge sharply in market adoption and support. Portfolio HMS, with zero reviews and no recent activity, leaves hoteliers in the dark about user experiences or ongoing development. Stayntouch, on the other hand, has over 300 reviews, high satisfaction ratings, and recent positive feedback, indicating active support and ongoing innovation.
Stayntouch’s reviews highlight its ease of use, mobile capabilities, and robust integrations, making it suitable for hotels that want a modern, cloud-based PMS. Portfolio HMS seems more like an outdated or niche product with little indication of current support, raising doubts about its effectiveness.
If your hotel needs a scalable, cloud-based system with extensive third-party integrations, go with Stayntouch. Its features include revenue management, guest profiles, online check-in, and a dedicated mobile app, all supported by a high-rated, active support team. For hotels focused on guest experience and operational efficiency, Stayntouch’s proven track record makes it the logical choice.
Portfolio HMS might be considered if your hotel is comfortable with outdated or unsupported software, but given the complete lack of recent reviews and support metrics, it’s not advisable. For hotels seeking a reliable, modern PMS that enhances guest satisfaction and staff productivity, Stayntouch is the clear winner.
Stayntouch’s user experience is highly rated at 4.7 out of 5, with recent reviews praising its intuitive design, quick onboarding, and mobile capabilities. Users note that staff adoption is swift due to its straightforward interface and comprehensive training support. Conversely, Portfolio HMS has no recent reviews or ratings, making it impossible to assess usability or staff satisfaction.
Given the recent feedback, Edge: Stayntouch.
Stayntouch offers 49 unique features, including revenue management, online check-in, digital registration, integrated payment processing, guest messaging, and a mobile app—features that Portfolio HMS lacks entirely. Its feature set supports modern hotel operations and guest engagement, which are critical in today’s competitive landscape.
Portfolio HMS’s feature count is zero, indicating it may not offer any current, active functionalities. For a hotel that needs a comprehensive, feature-rich PMS, Stayntouch is the clear choice.
Stayntouch’s recent reviews rate its support at 4.68 out of 5, with users highlighting effective onboarding, quick problem resolution, and ongoing support. Guests comment on the support team’s friendliness and thoroughness, which helps reduce staff training time and increases operational confidence. Portfolio HMS provides no recent support ratings or reviews, leaving hoteliers uncertain about its support quality or responsiveness.
Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including notable solutions like RoomPriceGenie, STAAH, and others, offering extensive options for third-party enhancements. Portfolio HMS reports no verified integrations, significantly limiting its ability to connect with other hotel systems or industry tools.
For hotels relying on multi-system integrations to streamline operations, Stayntouch’s open API and partner network are decisive advantages.
With over 317 reviews, Stayntouch’s average rating of 4.56 stars is based on recent, detailed feedback from a variety of property types—luxury, boutique, city center, and resorts—showing broad satisfaction. Hotels in these segments consistently praise its ease of use, mobile access, and support.
Portfolio HMS has no recent reviews or ratings, so its standing cannot be determined. In terms of hoteliers’ confidence and satisfaction, Stayntouch is the obvious choice.
Portfolio HMS’s pricing is not publicly available, and with no recent reviews or implementations, it’s unlikely to be competitively priced or supported. Stayntouch charges $800 per month, with no additional implementation fees, making its costs transparent and predictable for hotel operators.
The transparent, predictable pricing of Stayntouch combined with its proven value suggests it offers better ROI than an unsupported alternative.
Not ideal if your hotel values modern features, quick support, and active development.
Not ideal if your hotel prefers on-premise systems or has minimal technology needs.
The main difference lies in market presence, reviews, and active support. Stayntouch’s high ratings, recent reviews, and extensive integrations make it a dependable choice, while Portfolio HMS appears inactive and unsupported.
If your hotel needs a proven, feature-rich PMS with excellent support, go with Stayntouch. Portfolio HMS’s lack of recent updates and reviews makes it a risky choice in today’s hospitality environment.
Hotels that want a modern, cloud-native system should choose Stayntouch for its extensive features, active support, and proven user satisfaction. Conversely, if your hotel is comfortable managing outdated tech and lacks integration needs, Portfolio HMS might suffice—though that’s unlikely in today’s competitive market.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Megasys |
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| Starting Price | — | From $800/mo |
根据 HTR 的产品数据库,Portfolio HMS 和 Stayntouch 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Megasys |
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| RevPaR 和 ADR 报告 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 管家模块 | ||
| 自定义费率 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 37 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
独特功能
评分差异最大的方面
这取决于您的需求。Portfolio HMS 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Portfolio HMS 提供 0 个经验证的集成合作伙伴,而 Stayntouch 提供 187 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Portfolio HMS:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Megasys 的 HT Score 为 0,Stayntouch 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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