项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
在分析了 279 条经验证的评价后,hub OS 用户最看重其 跨部门沟通与协作, 客房服务和维护任务协调, 报告、分析与生产力测量,而 Quore 用户则强调 任务管理, 跨部门沟通, 嘉宾互动。点击任意主题查看评价者的反馈。
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跨部门沟通与协作
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任务管理
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客房服务和维护任务协调
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跨部门沟通
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报告、分析与生产力测量
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嘉宾互动
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培训资源
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工作流程限制与系统响应速度
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用户界面和体验
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房态跟踪与工作流程控制
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应用程序性能
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各产品在不同酒店规模、类型和区域的 客房服务软件 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #6 14 条评价 | #14 1 条评价 |
| 中型(25-74 间客房) ▾ | #4 85 条评价 | #7 28 条评价 |
| 大型(75-199 间客房) ▾ | #2 66 条评价 | #6 12 条评价 |
| 超大型(200+ 间客房) ▾ | #5 9 条评价 | #7 4 条评价 |
按酒店类型
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| 精品酒店 ▾ | #4 79 条评价 | #7 14 条评价 |
| 豪华酒店 ▾ | #4 77 条评价 | #8 12 条评价 |
| 品牌/连锁酒店 ▾ | #6 72 条评价 | #4 42 条评价 |
| 长住酒店 ▾ | #9 11 条评价 | #6 9 条评价 |
按区域
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| 北美 ▾ | #8 10 条评价 | #3 42 条评价 |
| 欧洲 ▾ | #3 133 条评价 | #16 0 条评价 |
| 亚太 | #7 3 条评价 | #9 0 条评价 |
| 中东 ▾ | #2 7 条评价 | — |
Choosing between hub OS Housekeeping by hub OS and Quore (Cleanings Plus) hinges on your hotel’s specific needs and operational priorities. Both products aim to streamline housekeeping, but they approach this goal differently. hub OS offers a broad, integrated platform that connects multiple departments, while Quore specializes in real-time cleaning management and guest communication. Your decision depends on whether you value an all-in-one system or a dedicated housekeeping solution.
In this comparison, hub OS has more recent reviews and a significantly higher review count, making it the more robust choice in terms of user feedback. Its overall rating of 4.88/5 from 161 reviews far exceeds Quore’s 4.59/5 from 46 reviews, indicating stronger user satisfaction and ongoing support.
Both hub OS and Quore address the core challenge of managing housekeeping and operations efficiently, but they diverge in scope and depth. hub OS’s platform integrates housekeeping with maintenance, front desk, and quality control, promoting cross-department collaboration. Quore, on the other hand, focuses squarely on cleaning workflows, guest notifications, and task tracking within the housekeeping realm.
The key difference lies in their targeted functionalities: hub OS provides extensive modules like inspections, multi-language support, and open API access, whereas Quore emphasizes real-time notifications, guest messaging, and detailed cleaning performance tracking. Your hotel’s operational complexity and integration needs will determine which aligns better with your goals. Are you seeking a comprehensive system or a specialized housekeeping platform?
hub OS scores a 4.86/5 for ease of use, with many reviews praising its intuitive interface and straightforward navigation. Users highlight that staff adoption is quick, and onboarding is smooth, supported by a 4.76/5 onboarding rating.
Quore’s ease of use, rated at 4.6/5, is still strong but slightly behind hub OS. Some users report app crashes and performance hiccups, especially on mobile devices, which can hinder daily operations.
Edge: hub OS
hub OS offers 12 shared features with Quore, but it also includes 6 features unique to its platform, such as two-way PMS integration, open API, inspection modules, multi-language UI support, mobile access, and chat. These add flexibility and deeper integration, enabling more comprehensive operational management.
Quore boasts 24 features exclusive to its platform, including CapEX budgeting, work orders, recurring tasks, asset logs, inventory analysis, and a robust analytics dashboard. Its extensive feature set supports detailed task management and preventive maintenance.
Edge: Quore
hub OS’s customer support is highly regarded, with a 4.8/5 support rating. Reviewers praise the responsiveness, proactive communication, and personalized assistance, making onboarding and troubleshooting hassle-free.
Quore’s support, rated at 4.58/5, is still strong but slightly less praised. Some users mention occasional delays in support response and limited training resources, which can impact new users or those facing complex issues.
Edge: hub OS
hub OS excels in connectivity, with 23 verified partners, including popular industry integrations like Canary Technologies, Infor, and Oracle Hospitality. Its open API and extensive partner network facilitate seamless data exchange across multiple systems.
Quore has 8 verified partners, with integrations primarily focused on messaging, guest engagement, and some property management tools. Its fewer integrations can limit compatibility with other hotel systems.
Edge: hub OS
hub OS’s ratings are notably higher, with a 4.88/5 overall from 161 reviews, compared to Quore’s 4.59/5 from 46 reviews. The recent reviews for hub OS reinforce its strong reputation, with consistent praise for usability, customer support, and value.
Hoteliers in luxury and branded hotels tend to rate hub OS higher, reflecting its suitability for larger, complex operations. Quore’s reviews are more mixed, especially among independent and limited-service hotels, where some note usability issues and limited features.
Edge: hub OS
hub OS costs $300 per month with no implementation or hidden fees, offering a straightforward subscription model. Quore’s pricing is not publicly disclosed, which may suggest custom quotes based on hotel size or needs, making direct comparison difficult.
Your hotel should consider whether the value and features of hub OS justify its fixed monthly rate or whether Quore’s flexible pricing better suits your budget.
Not ideal if your hotel is small with minimal operational complexity or if you prefer a lightweight, simple system.
Not ideal if your hotel requires extensive cross-department integration or advanced reporting outside cleaning workflows.
hub OS is a comprehensive, multi-department platform with a strong focus on integration, reporting, and user satisfaction. Its extensive features and high ratings make it suitable for larger, complex hotels that want to streamline multiple operations in one system.
Quore excels in housekeeping-specific functionality, especially for hotels emphasizing cleaning efficiency, guest notifications, and task management. Its rich feature set is ideal for properties looking to optimize cleaning workflows and improve guest communication.
If your hotel needs a broad, integrated solution with proven support, choose hub OS. For a dedicated, feature-rich housekeeping app with real-time notifications, Quore is the better fit.
In conclusion, hub OS’s larger user base, more recent reviews, and higher ratings make it the more reliable and scalable choice today. However, if your focus is solely on cleaning management and guest interaction, Quore remains a solid option.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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检查和清单
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调度
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工作流程自动化
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| 拖放房间分配 | ||
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| 移动请求调度 | ||
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消息传递与协作
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分析和报告
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| 性能分析仪表板 | ||
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可用性
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酒店经营者喜爱的方面
许多评价者表示该平台改善了客房服务、前台、维修、工程及其他团队之间的沟通。这有助于酒店更快解决客房问题,更轻松共享运营更新,并确保所有人对客房状态和客... 许多评价者表示该平台改善了客房服务、前台、维修、工程及其他团队之间的沟通。这有助于酒店更快解决客房问题,更轻松共享运营更新,并确保所有人对客房状态和客人需求保持一致。
一个主要主题是使用Hub OS在一个平台上分配、跟踪和跟进客房服务及维护工作。评论者重视能够更高效地跨部门管理房间清洁、缺陷追踪、维修进度和预防性维护。
用户重视报告工具,用于审查清洁时间、生产力、缺陷趋势和运营绩效。多条评论表示这些报告帮助管理者做出更好的决策,而一条详细评论则希望生产力定义能更全面,... 用户重视报告工具,用于审查清洁时间、生产力、缺陷趋势和运营绩效。多条评论表示这些报告帮助管理者做出更好的决策,而一条详细评论则希望生产力定义能更全面,不仅仅局限于任务完成。
酒店经营者提出异议的方面
大量评论指出操作上的摩擦:更新缓慢、同步延迟、聊天问题、设备兼容性有限,以及部分功能设置后难以更改。用户依然喜欢该产品,但希望性能更快,配置更灵活,以... 大量评论指出操作上的摩擦:更新缓慢、同步延迟、聊天问题、设备兼容性有限,以及部分功能设置后难以更改。用户依然喜欢该产品,但希望性能更快,配置更灵活,以避免瓶颈。
评论者经常提到使用 Hub OS 来监控房间状态,如清洁、脏房、准备好、已检查、停用或待维护。他们喜欢这种对日常运营的控制,尽管有些人指出当状态更新过晚或无法... 评论者经常提到使用 Hub OS 来监控房间状态,如清洁、脏房、准备好、已检查、停用或待维护。他们喜欢这种对日常运营的控制,尽管有些人指出当状态更新过晚或无法轻松更正时会出现问题。
排名更高的方面
独特功能
酒店经营者喜爱的方面
用户强调 Quore 有效的任务管理功能,例如记录深度清洁和 PM 房间、设置自动工作订单以及组织待办事项列表。这些功能有助于确保员工按时完成检查目标,并确保不... 用户强调 Quore 有效的任务管理功能,例如记录深度清洁和 PM 房间、设置自动工作订单以及组织待办事项列表。这些功能有助于确保员工按时完成检查目标,并确保不会忘记任务。
许多酒店经营者都对 Quore 简化部门间沟通的能力表示赞赏,它使客户服务更加高效,减少了对对讲机等实体工具的需求。这种效率可以缩短响应时间,提高客人满意度... 许多酒店经营者都对 Quore 简化部门间沟通的能力表示赞赏,它使客户服务更加高效,减少了对对讲机等实体工具的需求。这种效率可以缩短响应时间,提高客人满意度,确保客房部、维护部和前台等部门能够无缝协调。
一些评论指出了 Quore 的客户消息平台的优势,该平台允许酒店经营者通过短信与客人互动。此功能不仅符合现代通信标准,而且还通过更快的响应时间提高了客人满意... 一些评论指出了 Quore 的客户消息平台的优势,该平台允许酒店经营者通过短信与客人互动。此功能不仅符合现代通信标准,而且还通过更快的响应时间提高了客人满意度。
酒店经营者提出异议的方面
虽然许多人认为 Quore 易于使用,但一些评论指出某些功能令人困惑或多余。改进界面可以提升整体用户体验,尤其是对于桌面用户而言。
酒店经营者经常提到他们希望增加和改进的功能,例如更频繁的更新、集成库存管理和增强的推送通知。这些建议表明,参与的用户群希望从软件中获得更多价值。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。hub OS Housekeeping 和 Quore (Cleanings Plus) 共享许多核心 Housekeeping Software 功能,但各有独特的能力。hub OS Housekeeping 提供 24 个经验证的集成合作伙伴,而 Quore (Cleanings Plus) 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。hub OS Housekeeping 在易用性方面领先,评分为 4.9/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
hub OS Housekeeping:否。Quore (Cleanings Plus):否。 两款产品目前均不提供免费版。大多数 Housekeeping Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。hub OS 的 HT Score 为 93,Quore 的为 18。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐