The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #15 34 条评价 | #34 4 条评价 |
| 中型(25-74 间客房) ▾ | #11 64 条评价 | #30 10 条评价 |
| 大型(75-199 间客房) ▾ | #22 5 条评价 | #25 2 条评价 |
| 超大型(200+ 间客房) ▾ | #8 6 条评价 | #19 2 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #15 35 条评价 | #31 11 条评价 |
| 豪华酒店 ▾ | #15 28 条评价 | #27 11 条评价 |
| 品牌/连锁酒店 ▾ | #16 17 条评价 | #33 3 条评价 |
| 长住酒店 ▾ | #16 9 条评价 | #29 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #24 2 条评价 | #28 1 条评价 |
| 欧洲 ▾ | #25 11 条评价 | #42 0 条评价 |
| 亚太 ▾ | #4 79 条评价 | #19 4 条评价 |
| 中东 ▾ | #2 17 条评价 | #4 10 条评价 |
Choosing the right booking engine is crucial for your hotel’s growth and operational efficiency. Both Exely Booking Engine and RateTiger Booking Engine aim to streamline reservations and maximize revenue, but they do so with different strengths and user experiences. Your decision should hinge on which platform aligns best with your hotel’s size, market focus, and feature needs.
Exely offers a highly rated, recent, and well-reviewed product with a broader feature set, making it a strong contender for hoteliers seeking flexibility and robust marketing tools. RateTiger, though with fewer recent reviews, boasts a long-standing presence with extensive integration options and a global footprint. Which product will serve your hotel’s unique needs best?
Exely excels as a comprehensive booking engine favored by independent hoteliers and boutique hotels, with a high user satisfaction score (92.67) and recent reviews from 63 users. Its interface is rated 4.91/5, praised for its ease of use, quick onboarding, and customer support, making it ideal for hotels prioritizing direct bookings and marketing features.
RateTiger, with a broader reach and 17 reviews (but none in the last six months), scores slightly lower on ease of use (4.29/5). It’s better suited for hotels with complex distribution needs, especially those integrating with multiple OTAs or seeking extensive channel management capabilities. Do you prioritize recent feedback and a modern UI or extensive distribution integration?
If your hotel needs a user-friendly interface, fast onboarding, and a focus on direct bookings, Exely is the clear choice. Its suite includes features like GDPR compliance, Facebook conversion tracking, and Tripadvisor bookings, ideal for boutique hotels, resorts, and properties targeting direct guest engagement.
If your hotel relies heavily on diverse distribution channels, with an emphasis on channel management and inventory synchronization, RateTiger is more appropriate. Its support for over 70 partners, integrations with GDS, and features like pooled inventory and price comparison widgets make it suitable for large hotels, chains, and properties with a significant OTA presence.
Exely scores 4.91/5 in ease of use, with high marks for its intuitive dashboard, quick onboarding, and responsive customer support. Users describe it as simple to navigate, with a friendly interface that minimizes training time, making staff adoption straightforward.
RateTiger, while also user-friendly, has a slightly lower rating of 4.29/5. Users commend its simple software and effective notifications but note some room for improvement in the user interface and onboarding process. Edge: Exely.
Exely offers 15 unique features, including conversion rate reports, GDPR compliance, Facebook conversion tracking, TripAdvisor bookings, and a variety of payment integrations like PayPal, Stripe, and PayU. Its tools facilitate marketing, upselling, and customized add-ons, giving your team more control over guest engagement.
RateTiger supports 9 exclusive features, such as A/B testing, pooled inventory, loyalty program integration, social media booking, and urgency messaging. It emphasizes distribution and channel management more than marketing or booking customization. Edge: Exely.
Exely’s support team is rated 4.96/5, with recent reviews praising its prompt responses, friendly service, and proactive approach to problem-solving. Users highlight their satisfaction with quick resolutions, making onboarding and daily operations smoother.
RateTiger’s support scores 4.47/5, with reviews appreciating their training and responsiveness, although some mention a desire for more in-person training and better communication for updates. Overall, Exely’s support leads. Edge: Exely.
RateTiger offers a significantly larger integration network with 70 verified partners, including major PMS systems like Visual Matrix, hotelTime, and GuestCentric. It connects with over 450 OTAs and GDS channels, providing extensive distribution options.
Exely supports 8 verified partners, including Booking.com, Hotellab, and Bakuun, with a focus on key partners like Oracle Hospitality and Mews. Its narrower integration scope makes it less versatile for complex distribution needs. Edge: RateTiger.
Exely receives a higher overall review score (92.67) and has more recent positive feedback, especially from boutique, resort, and city center hotels. Its emphasis on user experience, support, and direct booking features is reflected in higher ratings.
RateTiger’s reviews, mainly from larger or chain hotels, are positive but lack recent feedback to support current performance claims. Its lower ease of use rating and review volume suggest a less current user experience. Edge: Exely.
Exely charges a flat monthly fee of $200 with no implementation fees or freemium options. Pricing details for RateTiger are not publicly available, but its flexible, enterprise-oriented approach suggests variable costs based on distribution needs and integrations.
Your hotel should consider the value of features, ease of use, and support when evaluating these costs. The clear pricing transparency of Exely makes it easier to assess ROI.
Not ideal if you require extensive OTA distribution or complex channel management features.
Not ideal if your focus is on marketing or direct booking features over distribution.
Exely is a highly-rated, recent, and feature-rich booking engine designed for hotels that prioritize direct bookings, guest engagement, and ease of use. Its customer support and marketing tools make it especially suitable for independent hotels and boutique properties.
RateTiger offers a vast network of integrations and channel management features, ideal for larger properties and hotel groups with complex distribution channels. Its lower recent review volume and user ratings suggest it’s better suited for hotels with sophisticated distribution needs rather than those emphasizing direct bookings.
In conclusion, if your hotel values a user-friendly, marketing-focused booking engine with recent positive feedback, Exely is the better choice. Conversely, for extensive distribution and integration capabilities, RateTiger remains a strong option, especially for larger operations.
根据 HTR 的产品数据库,Exely Booking Engine 和 RateTiger Booking Engine (by eRevMax) 共享 14 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 人工智能优化 | ||
| 价格对比 | ||
| 可定制的附加组件 | ||
| 合并库存 | ||
| 忠诚度计划整合 | ||
| 灵活日期 | ||
| 礼品卡 | ||
| 符合 ADA 标准 | ||
| 符合 GDPR 规定 | ||
| 膳食计划 | ||
| 费率计划比较 | ||
| 转化率报告 |
显示主要差异。这两款产品之间还有 12 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
该目标暂无已发布的案例研究。
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
酒店从业者喜爱的方面
Exely 的支持团队以其快速响应和以解决方案为导向的服务而备受赞誉,从而显著提升了用户体验。这被视为该产品的一大优势。
Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响... Exely的预订引擎因其用户友好性、运行速度快以及显著提升直接预订量的能力而备受赞誉,从而有助于收入增长。它被认为对提升宾客体验和转化率具有强大的积极影响。
该软件因增加直接预订量并降低对在线旅行社 (OTA) 的依赖而备受赞誉。这通过降低第三方费用和高效的预订管理带来投资回报,从而对酒店收入产生积极影响。
酒店从业者提出异议的方面
用户反复反映的一个关键问题是自定义选项有限,尤其是在报表和网站设计方面。用户希望能够更灵活地调整模板和报表,以满足自身需求。
用户希望看到与其他酒店管理系统的集成能力得到提升。目前的集成限制被视为一个缺点,制约了平台全部潜力的发挥。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Exely Booking Engine 和 RateTiger Booking Engine (by eRevMax) 共享许多核心 Booking Engine 功能,但各有独特的能力。Exely Booking Engine 提供 8 个经验证的集成合作伙伴,而 RateTiger Booking Engine (by eRevMax) 提供 70 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Booking Engine 在易用性方面领先,评分为 4.9/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely Booking Engine:否。RateTiger Booking Engine (by eRevMax):否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 93,eRevMax 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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