Mews PMS vs. Redforts: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 930 条经验证的评价

摘要

我们分析了 930 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Mews 表现出色 在 ease of use 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Guest CRM and Guest profiles.

Redforts 表现出色 在 易于使用且直观的系统 方面 .

查看下方完整分析 ↓

Mews PMS 与 Redforts 相比如何?

基于 HTR 上 930 条经验证的酒店从业者评价的并排评分。

HTScore
100
73
推荐可能性
93%
95%
易用性
4.7/5
4.7/5
客户支持
4.3/5
4.6/5
性价比
4.4/5
4.5/5
起始价格 From $900/mo From $500/mo
经验证的评价 887 43

Mews PMS 与 Redforts 的优缺点是什么?

在分析了 930 条经验证的评价后,Mews 用户最看重其 ease of use, automation and integrations, customizability and flexibility,而 Redforts 用户则强调 易于使用且直观的系统, 预订管理, 客户服务。点击任意主题查看评价者的反馈。

Mews Mews Redforts Redforts
优点
+ Ease of Use
+ 易于使用且直观的系统
+ Automation and Integrations
+ 预订管理
+ Customizability and Flexibility
+ 客户服务
+ 入职和支持
+ 持续改进和创新
缺点
Billing and Invoicing
集成功能
报告和分析
界面和设计改进
Multi-Property Management

Mews 对比 Redforts:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Mews Mews Redforts Redforts
小型(10-24 间客房) #3 329 条评价 #31 21 条评价
中型(25-74 间客房) #1 397 条评价 #49 3 条评价
大型(75-199 间客房) #3 45 条评价
超大型(200+ 间客房) #3 49 条评价

按物业类型

细分市场 Mews Mews Redforts Redforts
精品酒店 #1 483 条评价 #30 18 条评价
豪华酒店 #5 220 条评价 #39 5 条评价
品牌/连锁酒店 #2 170 条评价 #49 2 条评价
长住酒店 #1 130 条评价 #37 2 条评价

按区域

细分市场 Mews Mews Redforts Redforts
北美 #8 106 条评价 #32 4 条评价
欧洲 #1 660 条评价 #14 39 条评价
亚太 #10 17 条评价
中东 #28 8 条评价

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s efficiency, guest satisfaction, and revenue growth. Both Mews and Redforts aim to streamline operations, but they do so with different scales of adoption, features, and market presence. Mews, with over 750 reviews and a 4.62-star rating, offers a more mature, highly-rated platform, while Redforts, with just 40 reviews and a 72.89 score, remains a smaller player with a narrower user base. Are you ready for a comprehensive comparison?

Is Mews or Redforts Better for Hotels?

Mews and Redforts both address core hospitality challenges—reservation management, guest communication, and operational automation—but they diverge in market maturity, feature depth, and integration ecosystems. Mews excels with extensive automation, a broad third-party marketplace, and a global footprint, making it ideal for multi-property and larger hotels. Conversely, Redforts offers a simplified, all-in-one solution at a lower price, suited for smaller properties or those seeking a straightforward platform. Which aligns better with your hotel’s operational complexity?

Mews vs Redforts: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich PMS with deep integrations, choose Mews. Its extensive ecosystem, over 336 verified partners, and advanced functionalities like automated night audits and multi-currency support make it a versatile solution for diverse hotel types. For hotels prioritizing cost-effectiveness, ease of use, and a unified platform with essential features, Redforts’ competitive pricing ($500 base) and integrated modules make it a compelling choice. Does your hotel require a robust, internationally scalable system or a lean, budget-conscientious solution?

Is Mews or Redforts Easier to Use?

Mews scores a 4.7 out of 5 for ease of use, supported by a well-designed, intuitive interface and a strong onboarding process. Reviewers frequently highlight its modern UI and simple navigation, which enable staff to adapt quickly, even across complex operations. Redforts also earns high marks (4.68/5), with many users praising its straightforward, familiar interface—especially suitable for small teams. However, Mews' larger user community and frequent updates suggest a more refined user experience. Edge: Mews.

Which Has Better Features: Mews or Redforts?

Mews offers 46 shared features plus 13 unique modules, including guest CRM, multi-lingual/multi-currency support, integrated CRS, automated night audit, and integrated payment terminals—features that Redforts lacks. Redforts provides core PMS, booking engine, channel management, revenue & yield management, and POS integration, but without the extensive automation or guest profiling capabilities of Mews. For hotels needing advanced revenue tools and guest-centric features, Mews is the clear leader. Edge: Mews.

Which Has Better Customer Support: Mews or Redforts?

Mews’s support scores a solid 4.27/5, with reviews citing swift, helpful responses, though some mention occasional bugs. Its large, global team and extensive onboarding programs help resolve issues efficiently. Redforts, with a slightly higher 4.53/5 score, receives praise for personal, attentive support—especially from its small Spain-based team. However, its limited reviewer count and regional presence suggest less extensive support infrastructure. Edge: Redforts.

Which Has More Integrations: Mews or Redforts?

Mews boasts 336 verified partners, including Criton, Right Revenue, and Orange Hotel Marketing, covering channel managers, revenue tools, and access control systems. Redforts offers only 2 verified integrations—primarily with POS systems—limiting its connectivity. Shared integration with Mr Winston indicates some overlap, but Mews’s expansive ecosystem supports a highly connected hotel tech stack. Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Redforts?

Mews’s overall review rating of 4.62/5 and NPS of 9.12/10 reflect broad satisfaction across hotel segments, especially boutique and city-center hotels. Its recent reviews confirm a trend of continuous improvements. Redforts, despite high support ratings, has only 40 reviews—most from small hotels and hostels—making it harder to determine broader satisfaction. Given the recent review volume and ratings, Mews’s standing is stronger. Edge: Mews.

How Much Do Mews and Redforts Cost?

Mews charges a base price of $900, with no freemium or monthly per-room fees, reflecting its enterprise-level positioning. Redforts costs $500 upfront, with no ongoing fees, making it more affordable for small properties. Pricing transparency favors Redforts for budget-conscious hotels, but Mews’s higher cost aligns with its extensive feature set and global support. Are you seeking a premium platform or an economical solution?

What Type of Hotel Should Use Mews?

  • Hotels that operate multiple properties, especially with complex management needs.
  • Boutique, city-center, or branded hotels seeking automation and integrations.
  • Hotels with a tech-forward mindset aiming for scalability.
  • Teams prioritizing guest experience, digital check-ins, and revenue management.
  • Not ideal if your property is very small, with minimal automation needs, or if budget is severely constrained.

What Type of Hotel Should Use Redforts?

  • Small hotels, hostels, inns, or apartments seeking a single, integrated platform.
  • Properties with limited IT support needing an easy-to-set-up system.
  • Hotels prioritizing cost-effectiveness without extensive customization.
  • Teams that want to automate reservations and payments quickly.
  • Not ideal if your hotel requires advanced automation, extensive integrations, or multi-property management.

Mews vs Redforts: The Bottom Line for Hotels

Mews is a mature, feature-rich platform with a broad ecosystem, making it ideal for hotels seeking scalability, automation, and extensive integrations. Its high review count and recent positive feedback confirm its effectiveness for diverse property types, especially those with growth ambitions. Redforts offers a straightforward, budget-friendly solution suited to small properties that need core management tools without the complexity of a larger system.

If your hotel needs a flexible, globally supported PMS with advanced automation and integration capabilities, go with Mews. Its extensive features and proven user satisfaction make it the safer choice for medium and large properties or those planning to scale.

However, if you prioritize simplicity, cost savings, and a unified platform for a small property or hostel, Redforts provides an easy-to-use, reliable solution at a lower price point. Its support for essential operations makes it suitable for small teams aiming for operational efficiency without extensive customization.

In conclusion, for most hotels—especially those aiming for growth, automation, and a broad tech ecosystem—Mews’s higher ratings, larger review base, and feature depth make it the superior choice. Redforts may serve well in niche markets where simplicity and affordability are the main priorities.

Mews PMS 和 Redforts 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Mews Mews Redforts Redforts
Starting Price From $900/mo From $500/mo

Mews PMS 有哪些 Redforts 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Mews PMS 和 Redforts 共享 46 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Mews Mews Redforts Redforts
多币种
多种语言
客人资料
客户关系管理
综合 CRS
辅助收入跟踪

显示主要差异。这两款产品之间还有 1 项功能存在差异。

实际成果:Mews 对比 Redforts(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Redforts Redforts

该目标暂无已发布的案例研究。

提高运营效率
Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Redforts Redforts

该目标暂无已发布的案例研究。

改善宾客体验
Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
Redforts Redforts

该目标暂无已发布的案例研究。

Mews 对比 Redforts:总结

Mews
Mews
4.7/5 来自 887 条评价

酒店从业者喜爱的方面

Ease of Use 89% 正面

Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.

Automation and Integrations 69% 正面

Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.

Customizability and Flexibility 69% 正面

Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.

酒店从业者提出异议的方面

Billing and Invoicing 77% 负面

Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.

报告和分析 60% 负面

虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。

排名更高的方面

中型(25-74 间客房) #1 vs #49
小型(10-24 间客房) #3 vs #31
超小型(少于 10 间客房) #12 vs #15
住宿加早餐与客栈 #3 vs #32

独特功能

多种语言 多币种 客户关系管理 客人资料 综合 CRS
4.7/5 易用性 4.3/5 客户支持 335 个集成
访问官网
Redforts
Redforts
4.8/5 来自 43 条评价

酒店从业者喜爱的方面

易于使用且直观的系统 93% 正面

许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。

预订管理 61% 正面

该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。

客户服务 100% 正面

细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。

酒店从业者提出异议的方面

集成功能 50% 负面

Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。

界面和设计改进 75% 负面

虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。

排名更高的方面

MX #6 vs #8
4.7/5 易用性 4.5/5 客户支持 2 个集成
查看资料

评分差异最大的方面

综合评分 Mews 4.6 vs 0.0 (+4.6)

关于 Mews PMS 与 Redforts 的常见问题

Mews PMS 能否替代 Redforts?

这取决于您的需求。Mews PMS 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 335 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Mews PMS 或 Redforts 是否提供免费方案?

Mews PMS:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Mews PMS 和 Redforts?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,Redforts 的为 73。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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