项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 57 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Sentinel Tech 在易用性以及性价比方面表现出色,尤其适合精品住宿设施(5.0/5),并拥有频道管理员以及预订引擎等独家功能。
Shiji Group 在易于使用方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
基于 HTR 上 57 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $1,000/月 | 起价 $1,200/月 |
| 经验证的评价 | 20 | 37 |
在分析了 57 条经验证的评价后,Sentinel Tech 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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执行
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培训材料
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报告和分析
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系统速度
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集成能力
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #59 2 条评价 |
| 中型(25-74 间客房) ▾ | #28 17 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #30 3 条评价 | #11 16 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #45 9 条评价 | #32 19 条评价 |
| 豪华酒店 ▾ | #49 3 条评价 | #26 25 条评价 |
| 品牌/连锁酒店 ▾ | #38 5 条评价 | #23 20 条评价 |
| 长住酒店 | — | #36 3 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #31 10 条评价 |
| 亚太 ▾ | #9 18 条评价 | #15 5 条评价 |
| 中东 ▾ | — | #3 15 条评价 |
Sentec PMS and Shiji Daylight PMS both target hotels seeking modern, cloud-based property management solutions but diverge sharply in their market focus and operational scope. Sentec PMS is designed primarily for mid-sized hotels with 100 to 500 rooms, emphasizing an all-in-one platform that integrates Front Office, POS, and Finance modules to reduce staffing needs and boost profitability. Shiji Daylight PMS targets a broader spectrum, from independent boutiques to large global chains, with a focus on centralized guest data and scalable operations.
Both systems solve the core problem of managing hotel operations in a unified, cloud-native environment, enabling front desk staff to handle reservations, check-ins, billing, and reporting through web-based interfaces. However, their differing feature sets, integration depth, and user bases reflect distinct operational priorities and property types.
If your hotel is a mid-sized to larger independent or branded property with up to 500 rooms, especially in regions like South America or Asia Pacific, Sentec PMS offers a tightly integrated platform combining PMS, POS, and Finance modules with high ease of use (5/5) and support (4.8/5) ratings based on 20 reviews. Its web-based system operates well on low bandwidth and supports unconventional devices like Linux and Chrome OS, making it suitable for hotels with varied IT environments.
Conversely, if you operate a luxury or multi-property chain, particularly in markets spanning North America, Europe, or the Middle East, Shiji Daylight PMS provides an extensive feature set (66 unique hotel-related features) and integration ecosystem (72 verified partners). It excels in centralized guest profiles, group bookings, and multi-currency support, catering to complex operational needs. Its 37 reviews average a strong 4.6 overall rating, with recent reviews supporting current product quality.
Data for boutique hotels and limited-service segments is stronger for Sentec (e.g., boutique hotels rated 5/5 on 9 reviews) than Shiji (boutique hotels 4.6/5 on 19 reviews). For luxury hotels, Shiji commands 41% of its user base and holds a 4.5/5 rating on 25 reviews, while Sentec has 5% luxury users rated 5/5 on 3 reviews.
Sentec PMS leads in ease of use with a perfect 5/5 rating and onboarding at 4.9/5 from 20 reviews. Reviewers praise its user-friendly dashboard and flexibility, even under low internet speeds and on various operating systems. For example, one hotelier noted "The dashboard almost tells everything" and praised its accessibility from anywhere. Mobile interface improvements are suggested but do not detract from high usability.
Shiji Daylight PMS scores 4.6/5 ease of use and 4.5/5 onboarding from 37 reviews. Users find the interface modern and intuitive, aligning well with staff digital familiarity. Training materials and 24/7 support ease adoption. Some users mention system slowness during peak operations, which can impact perceived ease.
Edge: Sentec PMS.
Shiji Daylight PMS offers 66 unique hotel-specific features beyond the 32 shared with Sentec. It includes multi-lingual support, centralized user and role management, task management, tablet/kiosk and online check-in/out, multi-currency handling, integrated CRS, guest CRM, group booking engines, automated reminders, guest messaging, housekeeping modules with mobile apps, real-time status updates, PCI and GDPR compliance, advanced rate management, and integrated payment terminals.
Sentec PMS features three unique modules: a Channel Manager, Booking Engine, and Spa & Wellness module. These support direct booking management and ancillary revenue but lack the extensive guest profile and operational automation capabilities of Shiji.
Operationally, Shiji’s features enable complex group bookings, multi-property management, and comprehensive guest communication workflows, benefiting larger or branded hotels with diversified portfolios. Sentec’s unique features cater well to properties emphasizing front desk and POS integration with spa operations and channel distribution but do not address broader multi-property or guest engagement needs.
Edge: Shiji Daylight PMS.
Sentec PMS earns a 4.8/5 customer support rating combined with 4.9/5 onboarding from 20 reviews. Reviewers highlight responsive support and efficient onboarding processes. Users emphasize the helpfulness of support in exploring system flexibility and troubleshooting.
Shiji Daylight PMS rates 4.6/5 on support and 4.5/5 onboarding from 37 reviews. Positive comments include 24/7 availability and professionalism. Some users request faster feature enhancements but recognize the support team’s role in smooth operations.
Edge: Sentec PMS.
Sentec PMS has 2 verified integration partners: STAAH (shared) and Simple Booking (unique). Shiji Daylight PMS has 72 verified integrations, including STAAH, Bookboost, Fairmas, SiteMinder, Revinate, Oaky by Plusgrade, IDeaS, Duetto, Amadeus, and Mews.
Shiji’s extensive network supports revenue management, channel distribution, guest engagement, and financial reporting, critical for multi-property or branded hotels seeking comprehensive tech stacks. Sentec’s limited integrations suit smaller operations less reliant on third-party systems.
Edge: Shiji Daylight PMS.
Sentec PMS holds a 4.8/5 overall rating from 20 reviews, with no recent reviews in the last six months. Its likelihood to recommend stands at 96%. Ratings by segment show perfect or near-perfect scores in boutique hotels (5/5, 9 reviews), airport/conference hotels (4.9/5, 8 reviews), and luxury hotels (5/5, 3 reviews).
Shiji Daylight PMS has a slightly lower overall rating of 4.6/5 from 37 reviews, including 3 recent reviews. Its likelihood to recommend is 91%. Segment ratings show strengths in bed & breakfasts (4.9/5, 6 reviews) and resorts (4.6/5, 8 reviews), while city center hotels and hostels rate it lower (4.2 and 4.1 respectively).
Given Sentec’s smaller but very positive review base, and Shiji’s larger but slightly lower ratings with some recent feedback, the overall edge on ratings is even.
Edge: Even.
Sentec PMS charges a base price of $1,000 with no freemium, monthly flat fee, or per-room pricing, and no listed implementation fee or trial. This suggests a simple pricing model likely attractive to mid-sized properties seeking predictability.
Shiji Daylight PMS has a $1,200 base price, similarly lacking freemium, monthly flat or per-room fees, and implementation charges. No trial is offered.
The $200 difference is minimal and likely reflects Shiji’s larger feature set and integration capabilities. Both systems require contacting vendors for detailed pricing tiers.
Not ideal if your hotel:
Not ideal if your hotel:
Sentec PMS and Shiji Daylight PMS both offer cloud-native systems that modernize hotel operations but differ chiefly in scope and scale. Sentec focuses on mid-sized and some boutique hotels with a tightly integrated front office, POS, and finance platform that excels in ease of use and support. Shiji targets broader portfolios, including luxury and branded chains, with a feature-rich, highly integrated PMS designed to support complex workflows and multi-property management.
Choose Sentec PMS if you value a high ease of use rating (5/5), strong customer support, and a unified PMS-POS-Finance solution that works well on diverse devices and limited bandwidth. Its pricing model and operational simplicity suit mid-sized hotels aiming for efficiency without extensive third-party dependencies.
Choose Shiji Daylight PMS if your property demands advanced features like multi-currency, online check-in/check-out, centralized guest profiles, and a broad ecosystem of 72 integrations. Its strength in group bookings, task management, and luxury hotel segments makes it the better choice for branded chains and large portfolios requiring operational scale and guest personalization.
The data clearly delineates these products for distinct hotel profiles rather than interchangeable options.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $1,000/月 | 起价 $1,200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
排名更高的方面
独特功能
酒店经营者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店经营者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Sentec PMS / POS / Finance 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Sentec PMS / POS / Finance 提供 2 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 72 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Sentec PMS / POS / Finance 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Sentec PMS / POS / Finance:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Sentinel Tech 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐