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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use & ability to have "no contact" room service. Roomorders.com customer service has been friendly, reliable & quick to fix/address an issues or concerns. We are pleased with the overall system & look forward to see how effective the program will be when business picks up after our "current situation"
您不喜欢或认为可以改进的地方是什么?
We are awaiting ability to integrate with POS - which is in the works. This would enhance our program & take it to the next level!
4.5
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use & ability to have "no contact" room service. Roomorders.com customer service has been friendly, reliable & quick to fix/address an issue...
Appreciate the easy and safe ordering method which only helps with my busy schedule. Also supports all safety measures in place from country to country
您不喜欢或认为可以改进的地方是什么?
Would be great to see this service in all industries given the situation with the global pandemic. Happy to have experienced this
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Appreciate the easy and safe ordering method which only helps with my busy schedule. Also supports all safety measures in place from country to country
We streamlined our ordering and delivery processes, reduced losses due to walkouts, and improved revenues with the built-in upselling feature. The RoomOrders team is always quick and helpful to address all our concerns.
您不喜欢或认为可以改进的地方是什么?
So far so good. We enjoy working with this new technology at our disposal and are excited about new functionalities to be added in the near future!
5.0
出色的
使用方便
5.0/5
客户支持
4.5/5
投资回报率
5.0/5
执行
4.5/5
We streamlined our ordering and delivery processes, reduced losses due to walkouts, and improved revenues with the built-in upselling feature. The RoomOrders team is always quick and helpful to address all our concerns.
Due to covid-19, the value of digital products like RoomOrders has been accelerated. Contactless ordering is an added bonus during these strange times and must not be overlooked, for guest experience and customer safety.
您不喜欢或认为可以改进的地方是什么?
Nothing at the moment. I believe that it is a well thought out product. Like most technology, time will help dictate minor improvements, however we are currently very happy with it.
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Due to covid-19, the value of digital products like RoomOrders has been accelerated. Contactless ordering is an added bonus during these strange times and must not be overlooked, for guest experience and customer safety.
RoomOrders has been such an easy to use platform for our business especially now, during these unprecedented times. The flexibility of the software has allowed us to make changes and updates to our menu seamlessly. The support staff at RoomOrders is the true shining star. If ever we had questions or needed assistance with the software, I was impressed with the timely and incredibly friendly response from the support team.
您不喜欢或认为可以改进的地方是什么?
RoomOrders is an innovative platform for this industry. We have no feedback for improvements at this time! Keep up the good work!
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
RoomOrders has been such an easy to use platform for our business especially now, during these unprecedented times. The flexibility of the software has allowed us to make changes and updates to our menu seamlessly. The support staff at RoomOrders is the true shining star. If ever we had questions or needed assistance with the software, I wa...
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our clients, an individualized app one has to install becomes redundant. The guests are using what they anyway use all the time, their very own device. We love that, and so do our guests, residents and customers. That being said, Roomorders is simple to use, easy to navigate and hence generates incremental revenues, discovers and enables revenue potential in an area some hoteliers wish was never invented: in-room dining. For us it is a positive must-have. Thanks to Roomorders, we have even taken it some steps further. In-room dining for our hotel guests, residential delivery services in our town community as well in our Marina. It works seamless. With Roomorders we have practically inter-connected all areas of our destination development, enhancing our customer experience and creating loyalty.
您不喜欢或认为可以改进的地方是什么?
Based on the scope of our roomorders implementation it is not about what can be improved, but which aspects of our business can be re-invented together without ever forgetting that our customer experience is the utmost priority. We feel that the entire team at roomorders has the vision, stamina and foolishness to do exactly that.
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our clients, an individualized app one has to install becomes redundant. The guests are using what they anyway use all the time, their very own devi...
We have been using room orders since a while now due to Covid-19 as we had to go to contactless menus.
Not only is it efficient, easy and practical to use for both team members and guests, I believe that when Covid-19 is in the past we will continue to use it as it allows flexibility; immediate changes to the menu whenever needed and saves money in terms of menu printing/design costs.
Setting up roomorders was easy and the roomorders team was supportive - having numerous online meetings/calls whenever required.
The setup also allows you to create upselling opportunities which is a big plus to generate additional revenue.
When we had to make some changes and it wasn't clear in the on how to do it the team from roomorders was able to respond immediately and support us. Therefore a big plus on collaboration and sense of urgency.
Overall I can recommend this tool to be utilized in restaurants.
您不喜欢或认为可以改进的地方是什么?
Currently we are satisfied and do not see any points for improvement.
The time that we had a small issue was resolved almost immediately by the team.
5.0
出色的
使用方便
4.5/5
客户支持
4.5/5
投资回报率
5.0/5
执行
4.5/5
We have been using room orders since a while now due to Covid-19 as we had to go to contactless menus.
Not only is it efficient, easy and practical to use for both team members and guests, I believe that when Covid-19 is in the past we will continue to use it as it allows flexibility; immediate changes to the menu whenever needed and save...
The response from our guests has been very positive. I like how it is extremely efficient, easy to use and has been especially handy during these times to also offer as a"contactless menu" option
您不喜欢或认为可以改进的地方是什么?
Nothing comes to mind at the moment, so far we are linking the products funtionality,simplicity and design. which are all important elements
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
The response from our guests has been very positive. I like how it is extremely efficient, easy to use and has been especially handy during these times to also offer as a"contactless menu" option
Room orders is especially great for our regular customers who know there order and dont need to wait for a waiter to serve them. It hasincreased the turn around of our tables .
您不喜欢或认为可以改进的地方是什么?
Nothing comes to mind. The app is great, maybe when we incorporate it for dinner servings we will see if anything can be improved.
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
4.5/5
Room orders is especially great for our regular customers who know there order and dont need to wait for a waiter to serve them. It hasincreased the turn around of our tables .