Case Study

How WICC Hotel Simplifies Event Planning and Meeting Room Management with Clock

Antoaneta Alexandrova

Clock · 五月 04, 2026

Clock provides an all-in-one platform that connects operations, guest experience, and revenue management. As part of this, its built-in Events Management module enables hotels to manage both stays and complex event operations in one environment. Running a busy conference hotel requires systems that stay reliable under constant demand. WICC Hotel & Congress Centre chose Clock as an all-in-one platform to manage operations, guest experience, and revenue across both hotel stays and complex event operations.

Why it matters: As a leading venue for conferences and large-scale events, WICC needed a solution that could unify hotel operations and event management, eliminating fragmented tools and providing full visibility across departments. With Clock, WICC Hotel & Congress Centre has a stable platform that supports both hotel stays and complex event operations while preparing the business for future growth.

WICC Hotel & Congress Centre chose Clock as an all-in-one platform to manage operations, guest experience, and revenue across both hotel stays and complex event operations. Run event and hotel operations seamlessly within one all-in-one platform. Pipeline reporting provides a clear overview of availability and expected revenue.

Top 3 Core Objectives: Objective 1: Ensure system stability for complex operations Objective 2: Choose a future-ready system that can evolve with the business Objective 3: Work with a technology partner that understands event hotels

Stability for hotel: WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly without system disruptions.
Future readiness: With Clock’s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. The team now runs both hotel and event operations through a single all-in-one platform, with real-time visibility, improved coordination, and greater control over availability and revenue.
Industry expertise: By partnering with Clock, WICC gained access to industry expertise and support that helps them optimize their systems and confidently plan for the future. Today, WICC operates through a unified all-in-one platform that supports both its hospitality and event business, enabling scalable growth and a consistent guest experience.

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle event details in one place. The system is intuitive, which helps our sales team save time and stay on top of client requests."

Deveny van Laar

Sales & Reserveringen

👍 Sales & Reserveringen Deveny van Laar said that Clock provides an all-in-one platform that connects operations, guest experience, and revenue management in one environment -making it the best all-in-one platform for managing hotel and event operations in one connected system.:

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle event details in one place. The system is intuitive, which helps our sales team save time and stay on top of client requests."

⚖️ The selection process: During their research process, Lisette Soetendaal evaluated Clock's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Clock was the best fit solution:

Hotel Manager Lisette Soetendaal said, about their decision: "A Reliable Solution for Modern Hospitality"

📈 The results: Clock enables WICC Hotel & Congress Centre manage event offers, meeting rooms, and catering within an all-in-one platform that connects hotel and event operations. The team now runs both hotel and event operations through a single all-in-one platform, with full visibility over availability, coordination, and revenue.

WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly with consistent, uninterrupted workflows.
With Clock’s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. Clock’s built-in Events Management module is part of its all-in-one platform, allowing WICC to manage both - stays and events within one unified environment.
Clock provides an all-in-one platform that connects reservations, payments, guest experience, and daily operations in one environment. As part of this, its built-in Events Management module enables WICC to manage both accommodation and complex event operations within a single, connected platform, without relying on separate systems.