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Review of roommaster

9
可靠实用的酒店日常运营管理系统
Manager from 25-49 房间 Limited Service & Budget Hotels in London (United Kingdom)
已验证
4 个月前
已审查的产品
预订引擎
渠道经理
支付处理软件
你最喜欢什么？
RoomMaster 系统极其可靠，专为酒店实际运营而设计。该系统稳定可靠，即使在繁忙时段也能支持流畅的前台和预订流程。清晰详尽的报告有助于管理层做出明智的决策。真正令人印象深刻的是其客户支持团队——他们响应迅速、知识渊博，并且总是乐于助人，能够快速解决问题。
您不喜欢或认为可以改进的地方是什么？
RoomMaster 的性能已经非常出色，但其界面仍有改进空间，可以进一步优化，使新员工的操作更加直观。增加自动化功能和更高级的收益管理工具，将使这个原本就很强大的系统更加完善。
4.5
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
Riya g. from roommaster replied
Hi Mithun, Thank you for taking the time to share such thoughtful feedback. We're glad to hear that roommaster has been reliable for your team and that it supports your front desk and reservation workflows effectively. It’s also great to know that our support team has been helpful when issues arise. We appreciate your suggestions regarding interface modernization and additional automation features—feedback like this helps guide future improvements. roommaster is now a modern, AI-powered, cloud-native PMS, and we continue evolving the platform to better support hotel operations. Thank you again for sharing your experience with roommaster.

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