Review of Duve

10
Excellent service - always improving
Commercial manager from 50-74 房间 City Center Hotels in Paris (France)
已验证
1 天前
你最喜欢什么?
With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everything is very clear and intuitive to build a personalised online guest area for each customer and each address. The sale of services, particularly transport, is reassuring and very popular, it even allows us (outside the covid period) to largely reimburse us for the Wishbox fees, this service is therefore free of charge. The service and the platform are constantly changing to improve, which is crucial to our business.
您不喜欢或认为可以改进的地方是什么?
There is still a need to improve customer service; Wishbox knows how to listen and adapt to our very specific requests, but this sometimes takes a little longer than we would like. Nevertheless, this is still a minor issue compared to the rest of the service.
5.0
出色的
使用方便
5.0/5
客户支持
4.5/5
投资回报率
5.0/5
执行
5.0/5

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