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Review of Raitify

10
将顾客评论转化为可执行的洞察
Operating Managing Director from 200 to 499 房间 Casinos in Vienna (Austria)
已验证
1 个月前
已审查的产品
声誉管理
你最喜欢什么？
能够通过一个工具查看所有评论，并直接回复其中大部分评论，极大地简化了回复宾客反馈的流程。当然，raitify.com 生成的答案也提供了巨大的帮助。然而，最令我兴奋的是，通过利用人工智能驱动的分析，将收集到的宾客反馈转化为具体的行动建议，我能够以更少的时间和精力，向各个部门的员工清晰地展示哪些方面存在明显的改进潜力，从而提升宾客体验。
您不喜欢或认为可以改进的地方是什么？
如果 Expedia 能放弃限制，允许所有评论都通过其工具发布，那就太好了。对我们来说，Expedia 是唯一一个用户仍然需要通过复制粘贴来提交反馈的渠道。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
4.0/5
Sebastian A. from Raitify replied
Thank you very much for your detailed and thoughtful review! We're delighted to hear that Raitify helps you manage guest reviews more efficiently and that our AI-powered review responses and analytics provide real value to your team. It's especially rewarding to know that the insights generated from guest feedback help different departments identify improvement opportunities and enhance the overall guest experience. We're also happy to share some good news: The direct Expedia integration is now available! You can now respond to and publish Expedia reviews directly through Raitify, eliminating the need to copy and paste responses manually. If you'd like to activate the Expedia integration or learn more about our latest features, feel free to reach out to us anytime. We truly appreciate your trust and support and look forward to continuing to improve Raitify for you. Raitify Team

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