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Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
已验证
9 年前
已审查的产品
酒店销售软件
你最喜欢什么？
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
您不喜欢或认为可以改进的地方是什么？
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
很好
使用方便
2.0/5
客户支持
1.0/5
投资回报率
3.0/5
执行
2.0/5

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