Salesforce

4.3 (11 评论)

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HT评分  
100 分中的 0 分
Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
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企业云计算和客户关系管理

超過 50% 的 Salesforce’s 評論來自 United States of America。

什麼是Salesforce?

成立于1999 | 总部位于San Francisco, CA | 69887 名员工
Salesforce 是一款客户关系管理 (CRM) 软件,可帮助各种规模的企业管理和分析客户互动和数据。通过整合销售、服务、营销和社区管理功能,Salesforce 可帮助企业简化运营并提高客户满意度。其基于云的平台允许企业随时随地访问信息并实时做出数据驱动的决策,从而提高协作和效率。凭借强大的自定义选项,Salesforce 可以根据特定的业务需求进行量身定制,使其成为增强客户参与度和推动增长的多功能解决方案。

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Salesforce 沒有任何可用的屏幕截圖

功能

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Salesforce 沒有任何好處或用例可用

特征

销售客户关系管理

4/5 features

RPF管理

4/5 features

餐饮策划

4/5 features

合同和电子签名

4/5 features

报告与分析

4/5 features

Salesforce 的評論總結

4.3
很好
使用方便
4.4/5
客户支持
3.5/5
投资回报率
4.5/5
执行
4.2/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,Salesforce 是 酒店销售软件 类别中 #10 最热门的产品(在 14 中),也是全球酒店技术生态系统中 #712 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

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認證支持

Salesforce’s 客户支持流程尚未经过验证 Hotel Tech Report.

Learn more about this achievement in the official press release
卓越证书

该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Salesforce 的定價

根据要求提供定价

Salesforce 选择不在其个人资料中共享常规定价,但您可以在下面请求报价。这通常表明定价灵活,因此建议获取多个报价以进行协商。

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Salesforce 的評論

酒店评级

出色的
6
很好
4
平均
1
较差的
0
糟糕的
0

物业规模

  • (1)
  • 特大 (5)

国家

  • United States of America
    United States of America
    (7)

地区

  • 北美
    北美
    (7)
10

Highly recommended but reporting can be a bit tricky

Director of Business Travel 100 to 199 房间 精品酒店 New York City (United States of America)

已验证
7 年前
It's very easy to use, connects multiple properties to share information, easy to pull data on any one given item (contact, account, etc)
Country United States of America
Director of Business Travel
大型酒店
8

I use Salesforce at the corporate level for a portfolio of hotel brands

Director

已验证
7 年前
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
Director
8

I've used various versions of Salesforce and have had no problems.

Senior Sales Manager

已验证
7 年前
User friendly. Data resource access available. Efficient trace system. Speed in availability search
Senior Sales Manager
9

30 years in hospitality industry with customer base of over 3000 customers/meeting planners. Managing a team of Group Sellers, Business Travel Sellers as well as Marketing team.

Director of Sales & Marketing

已验证
7 年前
Provides all information, interaction, reporting to understanding business projections, customer buying habits, CRM informational and dissemination of Account Details.
Director of Sales & Marketing
9

Ability to track sales process from start to finish and again and again with follow up and tracking

Regional Sales & Marketing Director 品牌酒店 Houston (United States of America)

已验证
7 年前
Pretty easy for someone to learn and use daily, It is multi user based and flows with F&B as well as sales for a smooth process. Converts Cvent leads for tracking as well.
Country United States of America
Regional Sales & Marketing Director
8

Salesforce FDC vs. Delphi

Director of Sales and Marketing

已验证
7 年前
Integration into our PMS Systems and Hotel Revenue management tool is critical and unlike Delphi, Salesforce FDC has the ability to track Volume Corporate production in addition to group - it's a gamechanger.
Director of Sales and Marketing
10

the 3rd party partner we used to built a proprietary CRM on the salesforce platform was great to work with, we did run into some delivery issues but worked through them with our partners.

Loyalty Program Manager, Kimpton Karma Rewards 200 to 499 房间 品牌酒店 San Francisco (United States of America)

已验证
7 年前
Enterprise solution, customized, ability to drill down and get a true 360 we have over 30 integrations with our CRM: including: customer sat scores, social, PMS, CRS, web profile management, on property service recovery, etc..
Country United States of America
Loyalty Program Manager, Kimpton Karma Rewards
超大型酒店
10

It's a major upgrade over whatever you had before

Regional Director of Revenue Management 200 to 499 房间 品牌酒店 San Francisco (United States of America)

已验证
7 年前
Speedy- can no time outs in the current environment, but it took a while to get there. Integration across platforms (Dephi, CRM).
Country United States of America
Regional Director of Revenue Management
超大型酒店
9

I would highly recommend as this software allows you to interact and share account information easily (all internet-based)

Associate Director of Global Group Sales 200 to 499 房间 豪华酒店 Beverly Hills (United States of America)

已验证
7 年前
Internet-based and very easy to use. Ability to communicate/share Account information with multiple hotels in our brand
Country United States of America
Associate Director of Global Group Sales
超大型酒店
8

I would recommend getting it, even with the items I wish they had. It is a goods system and overall good to use. A hotel with as much meeting space as we have needs something like this.

Director of Sales & Marketing 200 to 499 房间 旅馆及早餐 San Jose (United States of America)

已验证
7 年前
It is very easy to use...everything is at the top bar which makes it easy to find an account, contact, put a piece of business in, etc.
Country United States of America
Director of Sales & Marketing
超大型酒店
  • 1
  • 2

专家问答和合作伙伴推荐

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被推荐

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Salesforce 的整合

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公司 功能
Canary Technologies

此集成尚未经 Salesforce 验证。

Canary Technologies

96% 推荐,来自 1756 家酒店


Actabl

此集成尚未经 Salesforce 验证。

Actabl

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酒店维护软件
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此集成尚未经 Salesforce 验证。

Duetto

94% 推荐,来自 561 家酒店

收益管理系统
Duve

此集成尚未经 Salesforce 验证。

Duve

96% 推荐,来自 543 家酒店

追加销售软件
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Oaky

此集成尚未经 Salesforce 验证。

Oaky

97% 推荐,来自 400 家酒店


Cendyn

此集成尚未经 Salesforce 验证。

Cendyn

89% 推荐,来自 269 家酒店

独立人士忠诚度计划
WebRezPro

此集成尚未经 Salesforce 验证。

WebRezPro

94% 推荐,来自 225 家酒店

物业管理系统
Sertifi Inc

此集成尚未经 Salesforce 验证。

Sertifi Inc

95% 推荐,来自 213 家酒店

网络安全和欺诈预防
The Guestbook

此集成尚未经 Salesforce 验证。

The Guestbook

96% 推荐,来自 192 家酒店


dailypoint™

此集成尚未经 Salesforce 验证。

dailypoint™

87% 推荐,来自 140 家酒店

酒店客户关系管理与电子邮件营销

支持

未验证

Salesforce 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准,以确保该供应商拥有强大的流程来支持客户。

查看支持认证

帮助中心

产品更新

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2025

了解有关 GCSC 认证的更多信息

该供应商缺少关键支持信息

该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。

请求报价

HT评分

0/100

推荐的

87%

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