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Review of SiteMinder

10
感谢 SiteMinder！
Revenue Manager from 25-49 房间 Boutique Hotels in Medellin (Colombia)
已验证
2 个月前
已审查的产品
比价购物
渠道经理
预订引擎
你最喜欢什么？
他们以响应迅速、态度友善、尊重用户而闻名。此外，他们展现出卓越的问题解决能力，能够在各种情况下提供有效且合适的解决方案。
您不喜欢或认为可以改进的地方是什么？
如果能有关于客服服务时间的明确信息，将会非常有帮助，这样我们就能更清楚地了解何时可以通过酒店账户中的聊天功能进行沟通并获得帮助。
5.0
出色的
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
[email protected] . from SiteMinder replied
Hi Brahyan, Thank you so much for your feedback. We’re delighted to hear that you find our team friendly and respectful, and we truly appreciate your recognition of our problem-solving efforts. To clarify our availability, our support team is accessible 24/7, with assistance available in English, Spanish, French, Italian, German, Portuguese, Indonesian and Thai, so you can always reach us in the way that suits you best. Warm regards, Zidane D

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