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OPERATIONS
How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace
Verified case study
Hotel Tech Report has reached out to hoteliers at Aplend Apartments to verify this case study.
Aplend Apartments & Resorts consists of a number of hotels, villas and apartments in Slovakia. Running a variety of property types requires the brand to be flexible and tech-savvy, tailoring the guest experience for each booking. Their accommodation is ideal for guests looking to enjoy nearby skiing and other outdoor activities amidst the stunning mountain landscape, while Aplend City is the perfect base for exploring Bratislava.
Why it matters:
Mews has a structured and streamlined implementation process that allows new hotels to get set up as fast (or as slow) as they like.
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It’s a scalable solution that allows multiple properties to onboard concurrently, which is exactly what Aplend did with five of their properties in Spring 2019.
Top 3 Core Objectives:
“Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace.” Matej Matejka - Owner, Aplend Group
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Structured Multi-property Onboarding: Historically, changing PMS was time a consuming and stressful process for everyone involved.
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Speedy new staff training: Hospitality typically has a high rate of staff turnover, meaning lots of time and resource is spent training new team members.
Innovators Mentioned
Aplend Apartments
Mews
MM
Matej Matejka
Hotel Tech Report reached out to Matej Matejka who verified this case study.
Owner at APLEND, Slovakia
Aplend Apartments
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace."
Matej Matejka
Owner at APLEND, Slovakia
👍 Owner at APLEND, Slovakia
Matej Matejka
said that The Slovakian accommodation brand benefits from an easy-to-use platform with multiple integrations.:
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"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace."
⚖️ The selection process:
During their research process, Matej Matejka
evaluated Mews's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Mews was the best fit solution:
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Owner at APLEND, Slovakia Matej Matejka said, about their decision: "The main thing I like about Mews is its simplicity and user-friendliness. When we train new staff on it they understand it straight away, regardless if they come from a hospitality background."
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The results:
Mews is the most user-friendly hospitality cloud on the market. From reservation dashboards to revenue reports, each screen has a modern, clean design that is easy to use and understand. This is because the platform was built with consideration to what works best, not just how things were before.
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• Five properties went live in the space of two weeks • One week from welcome call to go live date for several resorts
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• 80% faster to train new staff, cutting time from five working days to just one
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