The property needed a modern PMS that could support their growth while “moving out of the way”. The goal was to spend more meaningful time with guests and help them fully immerse themselves in the stunning surroundings.

Simplifying check-ins for guests: Checking in during the night, when no staff were present, was challenging. Guests frequently called the team for instructions to access their rooms, who resorted to hiding key cards at the front desk or even going to the hotel to resolve the issue.

Mews POS streamlines operations: The hotel’s newly opened bar required seamless integration with the PMS for efficient operations and accurate billing.