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REVENUE MANAGEMENT
This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo
By leveraging eviivo Suite, Montfair Resort Farm has enhanced its operational efficiency, broadened its market reach, and strengthened guest relationships. These improvements not only drive direct bookings and increase revenue but also align with the resort's commitment to providing a memorable and sustainable experience for all guests.
Booking management: The team’s process of logging bookings on a paper calendar and managing them manually desperately needed modernizing.
Online distribution: After deciding to focus on direct sales, Leora needed a system that would help her grow bookings on the resort’s website.
Guest relationships: Developing strong guest relationships was a must for Leora and her team to build the resort’s reputation, a major business goal. However, the sheer volume of manual admin tasks was limiting the team’s time with guests and ability to offer high-end amenities.