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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
REVENUE MANAGEMENT
How Lore Group increased upselling revenue by 400% with Oaky
Oaky, on the other hand, provides a clear call to action and encourages guests to explore the deals and personalise their stay. The process feels easy for travellers since they can book their add-ons without having to contact and wait for hotel staff. That makes pre-arrival emails both an unobtrusive upselling tool and a service. They suggest extras that guests value but may not have realised they could ask for.
Ease of use: They were looking for an easy implementation combined with onboarding support that would make the tool ready to use as soon as possible.
Branded guest communication: The process has to feel easy and recognisable for travellers so that they can feel safe booking their add-ons without having to contact and wait for hotel staff.
Enhance guest experience: As a brand, Lore Group offers analogue five-star service on purpose, hence expected the same kind of level for the guest upsell journey.