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Operations 中受歡迎
最佳 Property Management Systems 的 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management 中受歡迎
最佳 Revenue Management Systems 的 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2025
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing 中受歡迎
最佳 Hotel CRM & Email Marketing 的 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2025
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience 中受歡迎
最佳 Hotel Guest Apps 的 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
REVENUE MANAGEMENT
More room upgrades and a lift in ADR: The Grand, York’s results with Oaky
This makes it easier and faster for them to promote higher room categories and service add-ons. It also takes this task off the front office team’s to-do list and leaves them more time to engage with guests or handle other tasks.
Sell higher room types.: Their front office team attempted to upsell guests during check-in, but this only brought limited results. In-person upselling isn’t scalable, meaning they can’t offer it to every guest who has booked one of their lower room categories.
Offering a wider range: On-arrival upselling is limited to one or two pitches such as a room upgrade or a breakfast add-on. They wanted to customise guests’ stay when it was most convenient for them.
Streamline front desk workload: Expecting receptionists to spend this extra time during the check-in process and the last-minute room changes would have only added to the strain on the team. At that time, the hotel wouldn’t have been able to deliver this service at the standard they wanted.