通过 HTR 的每月通讯 theRewind 了解最新的酒店技术提示、趋势和见解
加入来自 Accor、Marriott、Viceroy、Shangri-La、Rosewood、Expedia 和 AirBnB 等顶级品牌的 50,237 位高管,每月一次将最新的创新和见解发送到您的收件箱。
Operations 中受歡迎
最佳 Property Management Systems 的 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management 中受歡迎
最佳 Revenue Management Systems 的 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2024
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing 中受歡迎
最佳 Hotel CRM & Email Marketing 的 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2024
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience 中受歡迎
最佳 Hotel Guest Apps 的 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
REVENUE MANAGEMENT
By offering Cash Rewards to non-casino guests, Sycuan Casino Resort managed to increase direct-bookings by 24%.
It was in the nick of time that this partnership began. Post pandemic, casino hotels found they needed to shift focus on domestic business while international travel restrictions remained.
Expand Clientele: Specifically offering rewards to transient/leisure travelers who wouldn't normally stay at a casino resort; 10% of which were existing Guestbook members (Cross-Network)
Increase Customer Retention: Attested by the 40% growth, guests old and new repeatedly chose Sycuan Casino Resort due to the instant gratification of Cash Rewards without the usual point accumulation or tier-structure of loyalty programs.
Adapt to Travel Market: Appealing to the changes in spending habits of varying travelers.